TempAlert Ethernet Gateway
User Manual
www.tempalert.com
Tel: (866) 524-3540
Page
10
of
22
TempAlert Ethernet Gateway User Guide v 4.22
186 Lincoln Street, 8
th
Floor, Boston MA 02111 | p: (866) 524-3540 | f: (866) 415-9884 | www.tempalert.com | info@tempalert.com
hardwired sensors stored in the local memory will be lost and the Gateway will
not be able to record temperatures and send alarms. We recommend
disconnecting power for 10 seconds or more before powering up the Gateway
again. Passive PoE can be used as an alternative means of power. It is
recommended to use the Passive PoE injectors purchased directly from us to
ensure proper performance. The Gateway is not compatible with Active PoE.
Troubleshooting the Ethernet Gateway
LED Indicator Lights
Use the following table to troubleshoot your Ethernet Gateway
LED
No Blink
1 Blink
2 Blinks
3 Blinks
4 Blinks
Flashing
LAN
No network
connection
Good
connection to
the network
Attempting to
send wireless
sensor readings
Attempting
to send local
Gateway
readings
Internet
No
connection to
Insights™
Last
transmission to
Insights™ was
successful
Activity
No wired
sensors are
connected to
the Gateway
Wireless
sensor(s)
connected
Ethernet
starting up
Failure
Incorrect
network
configuration
Gateway not
registered on
Insights™
Unable to
connect to
Insights™
server
Last
transmission
to Insights™
was
unsuccessful
