TempAlert TM-WIFI440-Z, User Manual

Page 1: ...186 Lincoln Street 8th Floor Boston MA 02111 p 866 524 3540 f 866 415 9884 www tempalert com info tempalert com Summer 17 Ethernet Gateway User Manual...

Page 2: ...ontents INTRODUCTION 3 AT A GLANCE 4 ETHERNET GATEWAY SETUP VIA DHCP 5 ETHERNET GATEWAY SETUP VIA STATIC IP 6 JACKS BUTTONS AND PORTS 9 TROUBLESHOOTING THE ETHERNET GATEWAY 10 TROUBLESHOOTING NETWORK...

Page 3: ...86 Lincoln Street 8th Floor Boston MA 02111 p 866 524 3540 f 866 415 9884 www tempalert com info tempalert com Introduction Thank you for choosing TempAlert s Ethernet Gateway as your preferred monito...

Page 4: ...r Static IP Connect Wireless Sensors to the Ethernet Gateway to remotely monitor temperature humidity and more and configure alerts when conditions fall outside of your set ranges The Ethernet Gateway...

Page 5: ...ll see a blue light flashing as the device boots up Connect the Internet router to the Internet port on the Ethernet Gateway using an Ethernet cable not included You should see a single blink on both...

Page 6: ...onnect the Ethernet Gateway to power using the power adapter and cable included in the product box You will see a blue light flashing as the device boots up Connect the Ethernet Gateway from its PC po...

Page 7: ...866 524 3540 f 866 415 9884 www tempalert com info tempalert com 3 Set Obtain Wan IP Via to Use Static IP and input your network settings then finally click Save Network Settings 4 Connect the Intern...

Page 8: ...0 f 866 415 9884 www tempalert com info tempalert com 5 Open a web browser on your computer and go to insights tempalert com Once the page loads enter the login credentials provided to you at the time...

Page 9: ...nfigured by the manufacturer Connecting from this port will cause the Gateway to act as a DHCP server and may cause problems on your network Internet Port o This Ethernet port is used for a permanent...

Page 10: ...ctors purchased directly from us to ensure proper performance The Gateway is not compatible with Active PoE Troubleshooting the Ethernet Gateway LED Indicator Lights Use the following table to trouble...

Page 11: ...Performing a factory reset will restore the Gateway to its initial factory settings with DHCP configuration This will remove any changes made A factory reset should only be used if all other attempts...

Page 12: ...ving power For initial Static IP setup ensure that the unit is connected directly to your computer s Ethernet port via the jack labeled PC Do not connect the unit to a router switch or hub for initial...

Page 13: ...emails from outside your company No Readings Ensure the Gateway has Started Up It is recommended that sensor probes are plugged in before powering the Ethernet Gateway on After you connect the power...

Page 14: ...mportant to be mindful of the following 1 The margin of error of the comparison tool Many thermostats will have a much higher margin of error than our sensors 0 5 C 1 F 2 The temperature gradient of t...

Page 15: ...f sight Turning on the Wireless Sensor To use a battery powered wireless sensor simply press and release the power button to turn on the unit All lights will briefly light up and the unit will be turn...

Page 16: ...rs in those conditions make sure you have low battery alert notifications setup Changing the Batteries The status of the batteries can be seen from the Wireless Sensor view page on the Insights monito...

Page 17: ...e v 4 22 186 Lincoln Street 8th Floor Boston MA 02111 p 866 524 3540 f 866 415 9884 www tempalert com info tempalert com Troubleshooting the Wireless Sensor Signal Strength Indicator Mode This mode is...

Page 18: ...attery Failure Not registered on Insights No signal Failed to communicate with wireless radio module Failure light blink not reporting to cloud First make sure the Gateway is powered on and communicat...

Page 19: ...Bi Antennas not included in this list or having a gain greater than 2 53dBi are strictly prohibited for use with this device The required antenna impedance is 50 ohms To reduce potential radio interfe...

Page 20: ...equency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur i...

Page 21: ...dio lectrique subi m me si le brouillage est susceptible d en compromettre le fonctionnement This device has been designed to operate with the antennas listed below and having a maximum gain of 2 53dB...

Page 22: ...of 22 TempAlert Ethernet Gateway User Guide v 4 22 186 Lincoln Street 8th Floor Boston MA 02111 p 866 524 3540 f 866 415 9884 www tempalert com info tempalert com Contact Us For questions or support...