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When Caring for Your 
BY TEMPUR

®

 Products

 

During delivery of your mattress 

During shipping, the covers of larger items such as mattresses may move from their original position. Once you have 

unpacked and placed your BY TEMPUR® product, allow some time for the TEMPUR® Material to warm up in the ambient 

air temperature. Then you can simply straighten and smooth the cover back into position by hand.

 

EASE BY TEMPUR®

 

IMPORTANT:

 

Upon arrival of your EASE BY TEMPUR® mattress, check the label on the box and make sure it is within the 

required unboxing period at date of purchase. You will be at risk of invalidating your warranty if your mattress is proven to 
be kept in the tight packaging and unpacked after this date.

 

You can use your EASE BY TEMPUR® mattress straight away after unpackaging. It can take up to 72 hours (3days) before 
your EASE BY TEMPUR® mattress has regained its original shape and height. The tight compression of the mattress can 

cause the cover to crease. This is expected and will disappear as the mattress fully recovers. In some cases, you may be 
required to wash your cover to remove the creases. 

 

• 

Always follow the washing instructions on the care label placed inside the mattress cover.

 

That 'new product' smell 

Some people notice a slight odour to their new BY TEMPUR® product once unpacked. This is completely harmless and 

will disappear after a short period of use. Allow the product to air or 'breathe', preferably uncovered in a well-ventilated 
area before and after use to speed up this process. 

Maintaining TEMPUR

®

 Material 

TEMPUR® Material is a pressure relieving surface, engineered with a viscoelastic open cell structure that absorbs and 
evenly distributes the weight of your body for maximised comfort. The temperature-sensitive properties soften, compresses 

and conforms to the unique shape and weight of your body at average room temperature for personalised support. The 
high density of the TEMPUR® Material ensures maximum dimensional stability and comfort. TEMPUR® Material reacts to 
the thermal impact of the body. The viscoelasticity in the material ensures your BY TEMPUR® returns to its original shape 

after compression with a certain built in delay. This delay varies with different temperatures. You can expect a firmer feel  

in cooler conditions of 18°C or less and the higher the temperature the softer your BY TEMPUR® will feel.  

Getting Used to The Feel 

If your previous mattress used more traditional methods of support such as springs it is likely your BY TEMPUR® mattress 

will initially feel different. The unique properties of the TEMPUR® Material, can take some time for the body to adjust  
and get used to the feeling.  

No Need to Flip 

Each mattress model has a build-up of multiple layers, so you sleep on the top side only. To prolong the life of our products, 

it is necessary to rotate the mattress head-to-foot periodically to minimize the shape of the body in the coating layers. 

 

 

 

EN 

Summary of Contents for ONE Series

Page 1: ...WARRANTY INSTRUCTIONS FOR USE Garantie TEMPUR Retail Article No 29691 August 2020 ...

Page 2: ...ways be something you want to come home to Way beyond basic memory foam this new and light TEMPUR Material adapts so perfectly to your body you ll think it was made just for you This guide includes everything you need to know about caring for and getting the best out of your piece of TEMPUR Magic For product specific information please visit tempur com ...

Page 3: ...r a short period of use Allow the product to air or breathe preferably uncovered in a well ventilated area before and after use to speed up this process Maintaining TEMPUR Material TEMPUR Material is a pressure relieving surface engineered with a viscoelastic open cell structure that absorbs and evenly distributes the weight of your body for maximised comfort The temperature sensitive properties s...

Page 4: ...ing transportation or storage This is expected the product will return to its normal size after a short time in room temperature BY TEMPUR products should be stored in their original shape BY TEMPUR Mattresses must be stored flat ideally in the original packaging Not possible to reuse packaging for EASE BY TEMPUR BY TEMPUR products should be stored in a dry environment maximum 65 relative humidity...

Page 5: ...n response to the natural warmth of the user therefore an electric blanket and or hot water bottle is not recommended The heat from an electric blanket will temporarily offset the temperature sensitivity in the TEMPUR Material However if the user would still prefer to use an electric blanket we suggest doing so over a separate sheet and avoiding direct contact with the TEMPUR Material IMPORTANT Al...

Page 6: ...WARRANTY ...

Page 7: ... in the course of a business trade or profession A list of authorised retailers is available at tempur com For how long The BY TEMPUR Warranty lasts for the period displayed on or inside the packaging of the relevant product or as stated below starting from the date of purchase except where the product is an ex display or demonstration model in which case the warranty starts from the date of manuf...

Page 8: ...er Please see the washing instruction on the care label inside the cover the product has been deliberately damaged or damaged as a result of neglect cuts burns flooding or any other improper use by you or by any third party the defect is caused as a result of the product having been bent squeezed or exposed to cold temperatures for a period of time causing the material to tear or permanently defor...

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