E-mail: tenamic@aliyun.com
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WARRANTY
TENAMIC is committed to building high quality products and will make every effort to ensure our products are
free from any defects. We guarantee your safe will be free od defects in materials or workmanship for a period
of one year from the date of purchase. This warranty does not cover abuse, misuse, use in any manner for which
is not designed, neglect, modification, damage in advertently caused by the owner; accidents, and/or tampering.
If you safe is determined to be defective and we are responsible for the cause we will have it repaired at our
expense, or we will send a new replacement at no cost to you. You will be required to return your existing unit
as well as all included accessories to TENAMIC prior to replacement of the defective unit along with your order
of purchase.
If you are determined your safe needs to be returned, our customer support team will provide you with a return
detail.
Please have the following information available when contacting us:
● Purchaser’s name and mailing address, email address, and phone number
●
Online order number
●
Detailed description of problem
NEITHER SELLER NOR MANUFACTURER SHALL BE LIABLE FOR ANY INJURY, LOSS OR DAMAGE, DIRECT OR
CONSEQUENTIAL, ARISING OUT OF THE USE OF , OR THE INABILITY TO USE THE TENAMIC SAFE.
