1.) Although the Tenergy earphones are equipped with necessary
battery regulators, it is recommended not to use Quick / Fast Chargers
which tend to over-charge the device and can reduce the lifespan of
the battery substantially
2.) Do not charge earphones when they are wet due to sweat or other
moisture
3.) Wipe away any excess sweat or moisture before and during use,
any prolonged exposure to sweat can corrode the liquipel coating and
can penetrate through and damage internal components
4.) Keep the earphones away from extreme heat and humidity. High
heat will decrease the lifespan of the earphone and battery
5.) The earphones should be charged at least once every 6 months
6.) Clean with a soft cloth, damp with diluted soap water solution if
necessary. Never use chemical cleaners
7.) Do not drop the earphone on hard surfaces
8.) When not in use, power the earphones off and store in a cool, dry
place
Q: There is too much background noise
A:The earphone and Bluetooth device are too far from each other (max
10 meters).Bring the devices closer together.
Q: The Bluetooth Device asks for a password / pin
while pairing
A:Most Bluetooth devices don't require a password / pin during
pairing, but enter"0000" (four zeros) if asked
Q: The LED indicator does now show solid red when
charging the earphone
A: The earphone has been discharged for too long. Leave the unit on
charge for about 30 minutes and the LED indicator should show solid
red
Safety and Care
