Troubleshooting
13-280131 Rev. J
Page 59
D
D
i
i
a
a
g
g
n
n
o
o
s
s
t
t
i
i
c
c
T
T
r
r
o
o
u
u
b
b
l
l
e
e
s
s
h
h
o
o
o
o
t
t
i
i
n
n
g
g
After the phone is fully initialized (idle display showing), the following diagnostic
information may be reviewed, using the ADMIN
→
DIAG Menu.
Diagnostic Mode
Information Provided
LINK option selected:
The LINK option provides information about the
network and SIP server status as follows:
1) Status about the network will be displayed:
PHY:100MBPS IP:AUTO OK
(
DHCP used for IP addressing at phone
)
or
PHY:100MBPS IP:NO AUTO
(
DHCP is enabled, and has not completed
successfully
)
or
PHY:100MBPS IP:STATIC
(
DHCP is disabled, fixed IP addresses are
in use at
phone
)
2) Registration status for each line will be indicated via
line status LED for 2 seconds.
Solid Green – Line registration successful with
server.
Alternating red/green – Line registration in process
and un-determinate.
Solid Red – Line registration failed.
Flashing red – The primary line is active, and
secondary line(s) are not registered.
PACKET option selected:
and then ACTIVE option
selected:
The PACKET option allows the selection of statistics
for the current active call (ACTIVE) or a standing
aggregate of previous calls (HISTORY).
Status indicating the negotiated codec, the received
packetization rate and the real-time jitter buffer setting
is displayed for the current call as below:
G.711/30ms JTR=XX/YYYms¤
ACTIVE CALL
Selecting the Right Arrow key in succession will
indicate additional status information as below:
Total number of concealed packets (lost or delayed)
Total number of lost packets (expected, not-received)
Total number of not-delayed packets (<10mS delay)
Summary of Contents for 4104
Page 4: ...Teo IP Phone 4104 Installation Instructions Page 4 13 280131 Rev J ...
Page 18: ...Teo IP Phone 4104 Installation Instructions Page 18 13 280131 Rev J ...
Page 62: ...Teo IP Phone 4104 Installation Instructions Page 62 13 280131 Rev J ...
Page 74: ...Teo IP Phone 4104 Installation Instructions Page 74 13 280131 Rev J ...
