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After-sales services
● Parts replacement guideline
The garbage disposer has consumable parts such as grinding parts and seal water parts.
Replacement timing varies depending on usage. Shown below is replacement guidelines for
each part. Inspect and replace the parts. according to these guidelines.
● Recommendation of periodical inspection (at the expense of the user)
We recommend periodical inspection of products installed over two years ago in order to
ensure long-term use at ease. Contact the Call Center to request inspection.
● Repair costs
※ Contact Teral Call Center for repair, parts replacement, or inspection.
※ The replacement guideline for the garbage disposer unit is 7〜10 years.
※ Depending on usage (use frequency, jam by foreign objects, etc.), replacement timing
may be sooner than indicated.
Joint
Motor
Stationary blade
Control panel
Rotating blade
Various packing
Oil seal
5 years
7 years
5 years
5 years
5 years
5 years
5 years
For repair, parts replacement, and inspection, it will cost
Costs to repair a faulty area, replace parts, and inspect after such work.
Costs of parts used in repair.
Costs to send service personnel to the location of repair.
Technical fees
Technical fees
Parts costs
Visit fees.
Parts costs
Visit fees.
