23
6 - PROBLEMS AND SOLUTIONS
Before undertaking any maintenance,
disconnect the device from the electricity and gas supply!
Problem
Cause
Solution
The generator
does not start.
The power supply is not plugged.
Verify the electrical connection, or the functioning of the
mains itself.
Overheated engine
(the fan is not working correctly or is
blocked)
Verify the electrical connection, or the functioning of the
mains itself.
Faulty switch.
Interrupt the gas supply, remove the electrical outlet and
substitute the switch.
Faulty flame control-board.
.
Replace the machine.
The ignition electrode does not spark.
Verify that the electrode is clean and not touching any
metal parts.
Verify the functioning of the flame control-board.
The generator
stops / is
blocked.
The gas does not reach the solenoid.
Verify that the gas supply is open.
Verify that the gas supply is constant.
Restart the machine.
The solenoid does not open.
Check the solenoids.
Check the electrical supply.
Verify the functioning of the flame control-board.
The flame detection electrode does
not detect properly.
Verify that the electrode is clean.
Check the electrical supply.
Side grids and outlet clogged with dirt
or external objects.
Remove the external object and clean the grids.
Safety thermostat intervention.
Check that the intake grills and outlet are not obstructed.
Verify that the environment is well ventilated. Verify that hot
air can flow freely.
Faulty safety thermostat.
Check the thermostat and, if necessary, replace it.
Faulty flame control-board.
Replace the board.
The generator
consumes too
much gas.
Gas leaks.
Locate the leak with soapy water and replace the defective
part.
The nozzle is not correctly plugged.
Plug it more firmly.
The generator
does not stop.
Faulty switch.
Interrupt the gas supply, remove the electrical outlet and
substitute the switch.
Faulty flame control-board.
.
Replace the machine.
The solenoid cannot be closed.
Interrupt the gas supply, let the generator burn all the gas
in the tube, unplug electricity supply, disassemble the
solenoids, clean them and re-assemble them (or replace
them). Check the functioning of the flame control-board.