Cinergy 2400i DT (English)
11
Broken?!
Before you send the card back, be sure to contact us! Make a note of the name of your support
contact and follow these simple instructions:
•
Please fill out the service request form provided with your card clearly and completely. The
more clearly and detailed you describe the problem, the faster we will be able to help.
Cards sent in without a description of the problem cannot be processed and will be
returned to you at your expense.
•
Be sure to include a copy of your purchase receipt (not the original) with the package. If we
do not receive a copy of a receipt, we will assume that the warranty for the product has
expired and will bill you for the repair.
•
Please use a sufficiently strong and padded mailing package. We recommend using the
original package. Remember that the card is a sensitive electronic component.
Be sure to include enough postage—we will cover for the postage for the return to you.
Before returning a product—and you should only do this after being instructed to do so by the
hotline—please take the time to read our warranty terms carefully at
www.terratec.com/warranty.html
