10
SINE DI 4 / SINE DI 8 (English)
Service at TerraTec Producer
Sometimes, no matter how good the weather is, things do not always work as they
should. Problems can arise in the best studio systems. If this happens to you, the Ter-
raTec Producer team is happy to offer its service and support.
Internet, Hotline
If you have a tough problem—where you cannot solve the problem yourself, the support
in this manual doesn't resolve the problem, and your dealer can't fix it either—please con-
tact us directly.
If possible, try our Internet support system first: under
http://www.terratec.com/
you will
always find current answers to frequently asked questions (FAQ).
If these options do not provide the necessary help, please contact our phone hotline. You
can also reach us online.
To do so, visit us at
http://supporten.terratec.net/
.
In either case, please have the following information handy:
n
n
your registration number
this documentation.
In addition, it would be helpful to our technicians if you are at your device during the
phone call to directly carry out tips and tricks. Please do not forget to write down the
name of the respective support technician if you contact our Support Team. You will need
this name if a defect is present and your device needs to be mailed to us.
