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8.3
Event
warnings
Barcode events can be configured to check the scanned barcodes. When a wrong code is
read, an error will be given. Also, when communicating with the BBIS, special warnings
may be given. The antenna will flash white when one of the following errors/warnings
occurs.
Barcode doesn’t match with the barcode rules
Indicated by:
Message on the touch screen.
Cause:
The scanned barcode is compared to another barcode which has
been scanned earlier. The comparison is not correct according
to the barcode rules (chapter 7.2.3).
When using bi-directional communication, it is possible that the
barcode was compared to a barcode given by the BBIS.
Solution:
Scan a correct barcode or adjust the barcode rules.
Depending on the setting of the barcode event as configured in
TOMEs, it is possible to skip it and go to the next event. In that
case, the faulty barcode won’t be saved into the donation data.
Code flags do not match
Indicated by:
Message on the touch screen.
Cause:
On TOMEs, it is possible to define the first and last 10 characters
of a barcode that have to be checked. When the scanned
barcode doesn’t match with this setting, the error will be given.
The error is also given in case a multi-barcode event is
configured to be completely equal or unequal and an error occurs
against this rule.
Solution:
Scan a correct barcode or adjust the barcode event settings in
TOMEs.
Depending on the setting of the barcode event, it is possible to
skip it and go to the next event. In that case, the faulty barcode
won’t be saved into the donation data.
Bi-directional communication: waiting for info from the BBIS
Indicated by:
Message on the touch screen.
Cause:
The event has been configured to receive information from the
BBIS using bi-directional communication, but the link with the
BBIS has not been established yet.
Solution:
Wait until the connection is established. Make sure that the
Ethernet connection to TOMEs is active. If the problem persists,
check in TOMEs whether a donation input of the scanned BBIS
Code 1 is present in Column BBMS Code 1 or BBIS Identifier in
TOMEs (depending on which TOMEs version is installed).
Summary of Contents for T-RAC II
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