24
Problem
Possible cause
solution
Display Fault 4
Buzzer long
Internal overheat
Ensure that the UPS is not overloaded and
the ventilation opening is not blocked and
ambient temperature is not too high. Wait for
10 minutes for the UPS to cool down before
turning it again. If it does not work. please
contact the distributor or service center
Display Fault 2
Buzzer long
UPS short circuit
Turn off the UPS, Remove all loads. Ensure
that loads are not failed or has no internal
short before turn on it again. If failed ,Please
contact the distributor or service center
Display Fault 3
Buzzer long
The UPS is overloaded
Check the load status and remove
the non-critical device
Display Fault 14
Buzzer long
Over-charging
Protection
The charger of the UPS is defective. Please
contact the distributor or Service center
Display Fault 8
Buzzer long
Internal fault
Please contact the distributor or
Service center
Display Fault 13
Buzzer long
Fan of UPS is not
connected or fault
Please contact the distributor or
Service center
Display Fault 1
Buzzer long
Internal fault
Please contact the distributor or
Service center
The UPS cannot power
on after pressing the
power on key
The “ON/OFF” button is
pressed to briefly
Press the “ON/OFF” button persistently
for more than 1 second
The UPS is not connect
to battery or the battery
voltage is too low
Check the connection of the battery.
Turn on the UPS without load if the
battery voltage is low
Internal fault
Please contact the distributor or
Service center
The battery discharge
time diminishes
The battery has not
been fully charged
Keep the UPS connected to utility power
persistently for more than 10 hours to
charge the battery again
The UPS overloaded
Check the load status and remove the
non-critical device
Battery aged
Replace the batteries. Please contact the
distributor to obtain the replacement
components for battery
7. Specifications
7.1 Electrical
Summary of Contents for NEOLINE 1000
Page 1: ...1 NEOLINE SERIES 1000 2000 3000 1000XL 2000XL 3000XL 1 Phase In 1 Phase Out USER MANUAL...
Page 2: ...2...
Page 5: ...1...
Page 25: ...21 5 Maintenance 5 1 Battery Maintenance...
Page 32: ...28 AGKK10440 12 2012...
