Helpline No. UK/Northern Ireland 01422 263270 Rep. Ireland 1890 812049
Helpline No. UK/Northern Ireland 01422 263270 Rep. Ireland 1890 812049
Helpline No. UK/Northern Ireland 01422 263270 Rep. Ireland 1890 812049
73
75
Tips and tricks/Trouble shooting
Symptom
Possible cause and remedy
Satellite cannot be
found, or no signal
Example: Astra1 19° East
1 Key (preset: “ARD“)
“INFO“ key (“ARD“, FR11837)
Signal AND quality are both at 0%
Direct vertical reflector towards south
Turn some millimetres to the left, wait approx. 3 seconds
and repeat
until signal AND quality are displayed.
With a signal of approx. 60%, the black background will
disappear and the TV image will be displayed.
For another satellite please select a current channel
from the preset channel list and then press the “INFO”
key.
Front Panel LEDs
dark
The external power pack and/or the 12V cable are not
connected.
Connect the external power pack and/or the 12V cablel to
the mains supply and to the receiver.
The antenna is not directed towards the satellite.
Direct the antenna properly.
No signal (with symbol).
Check the cable connection from the LNB to the receiver
and from the receiver to the connected equipment.Direct
the antenna.
No sound or image,
image colour is weak,
but receiver menus
are displayed
Set the correct video format for the receiver.
The system is not connected properly.
Check connection of the Scart cable
Red PWR LED is on,
green STBY LED is
off. The TV set does
not display any
image.
The TV set is not in AV mode.
Switch the TV set to the respective AV input.
