Troubleshooting (cont.)
Symptoms
Probable Causes
Recommended Action
H.
The wire connections are loose.
H1.
Check the power cord from the
outlet to the controller.
H2.
Check the drain valve power cord
to the controller.
H3.
Check the level probe wiring to the
controller.
H4.
Check the limit switch wiring to
the controller.
H5.
Check the door power cord to the
controller.
I.
The internal wire connections
inside the door are loose.
I.
Call the Customer Care Center
using the information provided on
the back page of this manual.
J.
The primary seal system is not
operating properly or the air
line may be pinched.
J.
Call the Customer Care Center
using the information provided on
the back page of this manual.
K.
The secondary seal systems are
not operating properly or the air
line may be pinched.
K.
Call the Customer Care Center
using the information provided on
the back page of this manual.
L.
There is an air leak inside the
door.
L.
Call the Customer Care Center
using the information provided on
the back page of this manual.
M.
The compressor is not working.
M.
The compressor needs to be
replaced. Call the Customer Care
Center using the information
provided on the back page of this
manual.
N.
The pressure switch inside the
door is not working or is
leaking air.
N.
Call the Customer Care Center
using the information provided on
the back page of this manual.
O.
The controller is not working.
O.
The controller needs to be replaced.
Call the Customer Care Center
using the information provided on
the back page of this manual.
17.
Water splashes off the
drip tray onto the floor.
A.
The brush seal is not installed
or is not adjusted correctly.
A.
Install or adjust the brush seal.
B.
The bath is not leveled properly.
B.
Check the back ledge and the sides
of the bath for level. Adjust the feet
until the bath is level if needed.
C.
The door gap is too big because
the pulley assembly is not
properly adjusted.
C.
Adjust the pulley assembly inward.
D.
Water is splashing over the top
of the seal.
D.
Lower the water level when filling
the bath. Reduce sudden
movements when bathing.
18.
Door will not stay in the
raised position.
A.
One or both counterweights are
not attached.
A.
Attach the counterweight(s).
B.
Door bumper needs adjustment.
B.
Adjust the door bumper as needed.
C.
The mounting bracket is not
adjusted properly.
C.
Adjust the mounting brackets
inward using the slots.
Kohler Co.
19
1128535-5-G