07
Safety Message Conventions
Model
Appearance
Size
（
mm
）
Rated Voltage
（
V
）
Frequency
（
H
z
）
Rated Power(Without Heater)
（
W
）
Rated Power(With Heater)
（
W
）
Standby Power
（
W
）
Noise
（
dB
）
Weight
（
K
G
）
Application Area
TDX200
-
BG02
320
*
450
*
157m m
220V
~
50Hz
16W
420W
≤
2w
20 0
47 d B
20 KG
33
~
66
08
SimpleTroubleshooting
Technical Data
1. Always operate this unit from a 220V/50Hz AC.
2. Never pull the power cord directly when you want to disconnect the power,
please grasp the plug to unplug the power supply .
3. Do not plug or unplug the power plug with wet hands.
4. Stop use it when you find any broken of the power cord or plug or too loose
after plug in, contact with Thenow or its distributor in time.
5. Do not over bending, stretch, whipping, weight and extrude the power cord.
6. Do not replace the power cord without permission. If find any broken, in avoid
any danger happening, please contact Thenow or its distributor to change.
7. Do not place objects in the air inlet and outlet, and do not block the air inlet
and outlet.
8. This product is prohibited from water.
9. Do not get close to the fire source, and do not let thesparks generated by
combustible gas or cigarettes and other objects sucked into the unit.
10. If the product will not be used for a long time, please turn off the power and
unplug the power plug.
11. Please do not modify the unit, do not disassemble and repair the unit by non-
professional person. In case of malfunction and abnormal function, please
contact with Thenow or its distributors in time.
Fault
Possible Cause
Solution
Unit dose not start up
No power or mismatch voltage
Check wiring of loose, broken of
frayed connections
Loud noise
No filter was put in
Check filters
Smoke and odors are
difficult to remove
Time to clean or change filters
Clean the pre-filter or change
HEPA filter
Fresh air decreased
Time to clean or change filters
Clean the pre-filter or change
HEPA filter
Thenow Wall-mounted Ventilator Performance Parameter
Fresh Air
m
2
）
（
