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31 

General Troubleshooting (continued) 

Problem 

Possible Cause 

Remedy 

Insufficient 
cooling 
(temperature 
continues to 
rise above set 
point) 

Process load too high 

Check to make sure chiller is properly sized for process load 

Coolant flow through evaporator out of range 

Adjust flow to proper level 

Insufficient condenser cooling 

See high refrigerant pressure 

Compressor loader solenoid valve 

Check microprocessor output 

Replace compressor loader solenoid 

Replace control relay 

Refrigeration circuit problem 

Contact refrigeration service technician 

Thermocouple 

Replace if faulty 

Microprocessor input card, process sensor 

Replace if faulty 

Erratic 
temperature 
control 

Low coolant flow through evaporators 

Adjust flow to proper level 

Overloading of chiller capacity 

Check to make sure chiller is properly sized for process load 

Thermocouple 

Replace if faulty 

Microprocessor input card, process sensor 

Replace if faulty 

Temperature 
values 
unsteady or 
out of range 

Loose thermocouple wire connections 

Tighten terminal screw 

Microprocessor input card 

Replace if faulty 

LEDs on OKC 
not on 

Control power not available at power supply 

Check power at power supply, check power supply 

Display not 
updating 

Loss of communication 

Check communication cable. 

Microprocessor fault 

Replace if faulty 

Screen 
objects not 
working 

Microprocessor/display fault 

Replace if faulty 

Screen 
objects are 
not visible 

Correct power is not applied 

Verify power connections 

Microprocessor/display fault 

Replace if faulty 

Chiller will 
not start 

No demand 

Increase load on chiller 

Compressor Anti-Cycle Timer Active 

Allow timer to expire 

Alarm fault active 

Clear alarm condition and reset alarm 

If compressor motor module fault, cycle power 

 
 

 

Summary of Contents for Accuchiller MX Series

Page 1: ......

Page 2: ......

Page 3: ...rmining Equivalent Line Length 6 Table 1 Equivalent Lengths of Elbows 7 Liquid Line Sizing 7 Table 2 Liquid Line Size Circuit inches OD 7 Discharge Hot Gas Line Sizing 7 Figure 4 Vertical Riser Traps...

Page 4: ...nputs Outputs Screens 16 Figure 20 Digital Inputs Screen 16 Figure 21 Digital Outputs Screen 16 Figure 22 Analog Inputs Screen 16 Figure 23 Analog Outputs Screen 17 Figure 24 RTD Inputs Screen 17 Menu...

Page 5: ...Restore Factory Settings 23 Figure 36 Factory Settings Restored 23 Menu 2 Remote Mode 23 Menu 2 Backup Chiller 23 Figure 37 Backup Chiller Screen 23 Menu 2 Modbus BAS 23 Figure 38 Modbus Setup Screen...

Page 6: ...Checking Compressor Oil Level 29 Cleaning the Operator Interface 29 General Troubleshooting 29 Preventive Maintenance Checklist 32 Drawings 32...

Page 7: ...erant for heat transfer purposes This chemical is sealed and tested in a pressurized system containing ASME coded vessels however a system failure will release it Refrigerant gas can cause toxic fumes...

Page 8: ...aining or repairing the equipment to protect against any sparks debris or fluid leaks Pre Installation Receiving Inspection When the unit arrives verify the information on the unit nameplate agrees wi...

Page 9: ...d impact loading caused by sudden jerking when lifting or lowering the chiller Use pads where abrasive surface contact may occur Process Fluid Piping Proper insulation of chilled process fluid piping...

Page 10: ...meter elevation when operating Wear ear protection as required for personal comfort when operating or working in close proximity to the chiller CAUTION Wear protective gloves when installing maintaini...

Page 11: ...ide lifting brackets Use spreader bars when lifting to apply the lifting force vertically Under no circumstances use the coil headers or return bends in the lifting or moving of the condenser Mounting...

Page 12: ...er than 100 actual feet without a minimum of 2 efficiency decrease 4 To form a proper liquid seal at the condenser immediately drop at least 15 inches down from the liquid outlet before routing the pi...

Page 13: ...ght from the condenser liquid line connection The liquid line does not require pitching Install a pressure tap valve at the condenser to facilitate measuring pressure for service Liquid lines do not t...

Page 14: ...Systems Designed for 40 F to 80 F Set Point 50 Ton 75 Ton 100 Ton 125 Ton 50 Ton 75 Ton 100 Ton 125 Ton 25 A 1 3 8 1 5 8 1 5 8 1 5 8 1 3 8 1 5 8 1 5 8 2 1 8 B 1 5 8 2 1 8 2 1 8 2 5 8 1 5 8 2 1 8 2 1...

Page 15: ...leg is not within the specified range notify the supplier and correct before operating the unit Voltage imbalance must not exceed two percent Excessive voltage imbalance between the phases of a three...

Page 16: ...begins once a compressor starts and will not let that compressor restart until the recycle timer has timed out When the start button is pressed any pumps controlled by the chiller will turn on any con...

Page 17: ...s screen displays for 5 seconds after the Programmable Logic Controller PLC and Human Machine Interface HMI establish communications The control system version is located on this start up screen Figur...

Page 18: ...is button displays the set point and process temperatures in a large font Figure 9 Alarms Button A listing of active and prior alarm history Figure 11 Figure 12 Figure 13 Detail Provide additional cir...

Page 19: ...Figure 25 EXV Control Electric Expansion Valve Setup Figure 26 Discharge Control Water Regulating Valve Setup Discharge Pressure Control Figure 27 Figure 28 Capacity Control This shows the compressor...

Page 20: ...ion of the display will be blank All alarms must be resolved and reset using the RESET ALARM button Alarm Setup The Alarm Setup screen allows changes to alarm settings Figure 12 Alarm Setup Alarm Glyc...

Page 21: ...Screen will display the Interlock Screen If the compressor is not starting the reason for the fault will clearly be visible on this screen Figure 16 Interlocks Touching the CRITICAL button opens the...

Page 22: ...puts Outputs Inputs Outputs Screens The Inputs Outputs screens provide the status of all digital inputs digital outputs analog inputs and outputs When the PLC input LED is on the corresponding input o...

Page 23: ...Value Mode Selection AUTO MODE The valve will always respond relative to the demand PID regardless of how many compressors are running MANUAL MODE The manual mode value percent will be the output to t...

Page 24: ...eat The difference between the saturated suction temperature and the suction line temperature is the superheat The superheat is factory set for 10 F and should never exceed 15 F or go below 4 F Only a...

Page 25: ...cription Default Value Mode In Auto Mode the valve adjusts to maintain optimum performance In manual mode it holds to the input valve AUTOMATIC Discharge Setpoint Discharge Setpoint Value 133 PSIG Low...

Page 26: ...25 100 of full capacity Figure 29 Capacity Control Screen Table 12 Capacity Control Parameters Menu Item Description Default Value Automatic or Manual Mode In Auto Mode the control system adjusts the...

Page 27: ...or Staging Screen Table 14 Compressor Staging Parameters Menu Item Description Default Value Stage Up Trigger This parameter in conjunction with the Stage Up Delay determines at what percent the next...

Page 28: ...view Figure 34 Menu 2 Screen Table 16 Menu 2 Functions Function Description Screen Reference Defaults Provides the ability to restore the control system back to factory defaults in the case that an un...

Page 29: ...rt stop When active the Remote Mode toggle will indicate Remote Start Stop Enabled and when not active it will indicate Remote Start Stop Disabled Menu 2 Backup Chiller If this feature has been enable...

Page 30: ...ankcase heater Disconnect main power only when servicing the chiller The crankcase heater should remain on when the compressor is off to ensure liquid refrigerant does not accumulate in the compressor...

Page 31: ...ecialist in the industry is involved Table 17 shows the list of water characteristics and quality limitations Table 17 Fill Water Chemistry Requirements Water Characteristic Quality Limitation Alkalin...

Page 32: ...vital that the Freezestat is set properly Step 6 Turn On Control Power Turn on the control power by turning the control power switch to On The panel displays should now be illuminated Due to extreme...

Page 33: ...that there are locations for voltage readings amperages etc for monitoring over time With this information maintenance personnel may be able to correct a potential problem before it causes any downtim...

Page 34: ...se heater when the heater is on Once a Year Repeat items 1 through 17 land continue with the following 18 Check the condition of the chilled water for algae and particulate fouling Back flush the evap...

Page 35: ...r for five seconds Incorrect three phase rotation Correct phasing of incoming power Loss of phase Check incoming power High motor temperature Check oil level superheat liquid injection High oil discha...

Page 36: ...e High condenser water temperature MXW models only Maximum temperature is 105 F Condenser water regulating valve MXW models only Replace if faulty High condenser air temperature MXR models only Maximu...

Page 37: ...apacity Check to make sure chiller is properly sized for process load Thermocouple Replace if faulty Microprocessor input card process sensor Replace if faulty Temperature values unsteady or out of ra...

Page 38: ...2 Amps Compressor L3 Amps Refrigerant Superheat Refrigerant Subcooling Compressor Discharge Check Valve Compressor Crankcase Heater Evaporator PSID Condenser PSID Clean Condenser Clean Evaporator Oil...

Page 39: ......

Page 40: ...Sales Customer Service Parts Department 847 966 2260 info thermalcare com 847 966 2260 847 966 9358 fax 847 966 2636 847 966 8560 847 966 9358 fax www thermalcare com info thermalcare com service the...

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