17
17
15
Warranty claims can be placed by completing the
following steps:
Contact Thermann Australia on 1300 277 428 and
speak to our Warranty and Aftersales Department.
• Provide the serial number and model number of the
HWS located on the white compliance sticker.
• Provide full name, address and contact number.
• Provide proof of installation of the unit, for warranty
to commence from the Date of Installation of the
unit. If proof of installation or purchase cannot be
provided, then Date of Manufacture of the unit will
be used to determine warranty commencement
date.
Our goods come with guarantees that cannot be
excluded under the Australian Consumer Law. You
are entitled to a replacement or refund for a major
failure and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled to
have the goods repaired or replaced if the goods fail
to be of acceptable quality and the failure does not
amount to a major failure.
For warranty policy for other parts provided by
Thermann, please contact Warranty and Aftersales
Department.
CONTACT DETAILS:
Phone:
1300 277 428 (Australia)
Website:
www.thermann.com.au
17
17
15
Warranty claims can be placed by completing the
following steps:
Contact Thermann Australia on 1300 277 428 and
speak to our Warranty and Aftersales Department.
• Provide the serial number and model number of the
HWS located on the white compliance sticker.
• Provide full name, address and contact number.
• Provide proof of installation of the unit, for warranty
to commence from the Date of Installation of the
unit. If proof of installation or purchase cannot be
provided, then Date of Manufacture of the unit will
be used to determine warranty commencement
date.
Our goods come with guarantees that cannot be
excluded under the Australian Consumer Law. You
are entitled to a replacement or refund for a major
failure and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled to
have the goods repaired or replaced if the goods fail
to be of acceptable quality and the failure does not
amount to a major failure.
For warranty policy for other parts provided by
Thermann, please contact Warranty and Aftersales
Department.
CONTACT DETAILS:
Phone:
1300 277 428 (Australia)
Website:
www.thermann.com.au
