thermionics laboratory, inc
3kW Rod fed e-gun manual Page 8
WARRANTY STATEMENT
Thermionics warrants each item it manufactures to be free from defects in workmanship
and material for a period of one year from date of shipment. HM2 e-Gun evaporation
sources are warranted for a period of five years from date of shipment. Minor deviations
that do not affect the performance of the equipment shall not be deemed to constitute
defects of workmanship or materials, or failure to comply with the specifications.
Not withstanding the foregoing, Thermionics shall have no warranty responsibility for
expendable items such as vacuum tubes, diodes, transistors, batteries, lamps,
mechanical pump shaft seals and oil, diffusion pump oil, gaskets, of filaments. In
addition, all vacuum gauge sensing devices such as thermocouple tubes, Pirani tubes,
ionization gauge tubes, etc. are warranted against defects in manufacture in normal use,
as determined by seller's inspection, for a period of ninety (90) days from date of
shipment, provided the defective gauge tube is returned to the seller’s plant for
inspection.
Equipment made or modified to Purchaser’s specifications on special orders shall carry
the above warranties with respect to material and workmanship, but shall be specifically
excluded from any other warranties, express or implied, including those related to
performance specifications, and any special components manufactured by others shall
carry only the original manufacturer’s warranties.
This warranty does not extend to Thermionics products that have been subject to misuse,
neglect, accident, or improper application, nor shall it extend to units that have been
substantially altered outside the seller’s plant except by Thermionics service engineers.
This warranty is expressly in lieu of all other obligations or liabilities on the part of
Thermionics unless such additional warranty is either agreed to in writing, appears in a
separate warranty statement provided to the customer, or appears in a warranty
statement accompanying the product shipped to the customer. Under no circumstance
will Thermionics be liable for consequential or resulting loss or damage, neither of nor
due to causes covered by Thermionics’ warranty. Thermionics neither assumes nor
authorizes any other person to make any other representation or warranty on its behalf,
or assume for it any liability in connect with the sale of its products.
WARRANTY REPAIR
Notice of any claim that a product is in any way defective shall be given to Thermionics
immediately upon discovery. Before any items are returned for repair and/or adjustment,
the customer must obtain Thermionics’ approval. Written authorization for the return and
instructions as to how these times should be shipped will be provided. If any Thermionics
products must be returned to the factory, they must be sent prepaid via the means of
transportation indicated as being acceptable in the written authorization. Thermionics
reserves the right to reject and warranty claim on any product that has been shipped by a
non-acceptable means of transportation.
