VOLTMAX ELECTRIC BOILER Installation and Operation Manual
(
Revised June 2017)
, Page
69.
VOLTMAX
LIMITED WARRANTY
Warranty Coverage for Commercial Installation
Thermo 2000 Inc. warrants to the original purchaser that the DTHUltra
tank installed in a commercial setting for ten (10) years.
Commercial setting shall mean use in other than residential setting stated
above in the residential setting definition. In the event that a leak should
develop and occur within this limited warranty period due to defective
material or workmanship, such leak having been verified by an authorized
company representative, Thermo 2000 Inc. will repair or replace at our
sole option the failed unit with the nearest comparable model at the time of
replacement.
The original purchaser is responsible for all costs associated with the
removal and reinstallation, shipping and handling to and from
Manufacturer. The replacement unit will be warranted for the remaining
portion of the original Warranty.
Limited two-year warranty on all VOLTMAX
components & parts
All other DTHUltra components & parts are warranted for a period of two
(2) years against defects due to defective material or workmanship. The
original purchaser is responsible for all costs associated with the removal
and reinstallation, shipping and handling to and from Manufacturer. The
components, repaired or replaced are warranted for the residual period of
the initial warranty on the unit.
Limitations
Thermo 2000 shall not be responsible for any damage, loss, and
inconvenience of any nature whatsoever, directly or indirectly, relating to
the breakdown or malfunction of the unit. This warranty limits its
beneficiary’s rights. Nevertheless, the beneficiary may have other rights,
which vary from state to state.
This warranty replaces any other expressed or implicit warranty and
constitutes the sole obligation of Thermo 2000 towards the consumer. The
warranty does not cover cost of removal, reinstallation or shipping to repair
or replace the unit, nor administration fees incurred by the original
consumer purchaser.
Thermo 2000 reserves its rights to make changes in the details of design,
construction, or material, as shall in its judgment constitute an
improvement of former practices.
This warranty is valid only for installations made within the territorial limits
of Canada and the United States.
Warranty service procedure
Only authorized
VOLTMAX
retailers may handle warranty claims. The
owner or contractor must provide the defective equipment to Thermo 2000
with the following details: the model, the serial number, a copy of the
original invoice and the owner identification certificate.
Exclusions
This warranty is void and shall not apply if:
A)
Defects or malfunctions resulting from installation, repair,
maintenance and/or usage that are not done in conformity with the
manufacturer’s installation manual; or
B)
Defects or malfunctions resulting from installation, maintenance, or
repair that are not done in accordance with regulations in force; or
C)
Defects or malfunctions resulting from improper installation,
maintenance or repair done carelessly or resulting from consumer
damage (improper maintenance, misuse, abuse, accident or
alteration); or
D)
Installation in which a relief valve (pressure) is not installed or if it is
not functioning properly, or when it is not connected to a drain to
avoid damage to the property; or
E)
Installation in which liquid circulating in the tank does not remain in
closed circuit or installation in which piping is leaking; or
F)
A polybutylene pipe or radiant panel installation without an oxygen
absorption barrier is used; or
G)
Installation where the acidity of water is not within the normal
Environmental Protection Agency (EPA) (between pH 6.5
–
8.5)
guidelines or the water contains abnormal levels of particulate
matter or water exceeding 10.5 gpg; or
H)
Your home contains any type of water softener system and the unit
is not installed and maintained in accordance with the manufacturer
specifications; or
I)
The DTH Ultra unit is being subject to non-authorized modifications;
or
J)
Defects or malfunction resulting of storing or handling done
elsewhere than Thermo 2000’s manufacturing plant; or
K)
Units on which the serial number is removed or obliterated.
THERMO 2OOO INC.
500, 9
ième
Avenue, Richmond (Qc) Canada J0B 2H0
Tel: (819) 826-5613 Fax: (819) 826-6370
www.thermo2000.com
