Problem
Possible Cause
Solution
The source status
indicator is off.
The source is burned out.
Click the source indicator on the
Diagnostic tab of the Experiment
Setup dialog box to verify that the
source is burned out. Call Thermo
Electron to order a replacement
source. In Spectrometer Help Topics
view “Replacing your source” in
“Replacing parts” to find part
number, ordering and installation
instructions.
There is frost on the
outside of the detector.
The insulating vacuum chamber
of the dewar has begun to leak.
If you suspect your detector has a
vacuum leak, view “Detector does
not stay cooled” in the
“Troubleshooting” book in
Spectrometer Help Topics.
You encounter problems
when selecting external
detectors on an AEM,
GC interface or
microscope.
A custom detector is selected
on the Bench tab of the
Experiment Setup dialog box.
The detector cable is loose at
the accessory connector (on the
rear of the spectrometer or on
the back wall of the sample
compartment).
Set Detector to None on the Bench
tab of the Experiment Setup dialog
box.
Check and tighten the cables.
144 Thermo Electron Corporation