28 | Annexes
General Purpose Refrigerator and Freezers
1. User Data for Technical Support Request
Fill in the following tables in order to provide all data necessary for technical support. If possible, leave the
refrigerator in operation for 1 hour or, even better, 24 hours to allow the controller to fully collect information.
Device traceability, see the silver plate at the end of this manual.
1. Has periodic cleaning of the condenser been carried out as per the use and maintenance manual?
YES No
If Yes, indicate the date of the last cleaning and the names of personnel who performed it.
2. Have the problems been verified according to the information stated in the use and maintenance manual?
YES No
Fill out the following table.
Note:
Failure to submit a properly completed request (*required fields) will result in a failure to open servicing with a resulting
delay in the resolution of issues.
MODEL*:
SERIAL NUMBER*:
Table 10. Fault signal table
Equipment:
yes
no
Does not cool
Does not reach the set temperature
Does not switch on
Equipment built into furniture
Power cable connected to multiple sockets or adapters of the power outlet
The refrigerator unit is noisy
Display off
The Display signals:
The Display signals:
yes
no
Evaporator
Condenser
No battery
Battery failure
Comp. work
Invalid SD
SENT ON:
SIGNATURE:
(legible)
