4
Troubleshooting
Problems and Solutions
174
DXRxi User Guide
Thermo Scientific
This is known as “photobleaching.” Photobleaching time can be automatically added to
an image collection on the advanced tab of the acquisition settings.
• Make sure the slide, coverslip, or other sample properties are not responsible for the
fluorescence
If this problem persists, contact our sales or service representative in your area.
The Video Image is Obscured or Distorted
• Check the selected objective is in the right position (not eight position), by rotating nose
piece and make sure the objective click and centered
• Push the ND, FS and AS controls on the illuminator all the way in, if present
• Make sure the viewer selection control (below the video camera) is in the middle position
• If the objective is dirty or contaminated, clean it (see
If this problem persists, contact our sales or service representative in your area.
The Computer Cannot Communicate with the Instrument
• If the front panel indicators are not on, make sure the instrument is plugged in and the
power strip is on
• If the instrument is turned off, turn it on by holding down the blue button on the front
of the instrument for five (5) seconds
• Check the cables between the computer and the instrument
If they are disconnected, connect them and restart the software.
• Check the cable between the stage and the computer
If the stage is not responding, turn the stage power supply off and on again to regain the
control.
If this problem persists, contact our sales or service representative in your area.
Chemical Image Appears to be Different Than the Video Image
• Check that the objective selected in the software matches up the actual objective focused
on the sample
• Check that the video setup has the correct setting and calibration for that objective
• Switch to video mode, make sure the video image is centered on the area of interest, and
collect a mosaic to confirm the proper stitching.
Summary of Contents for DXR xi
Page 12: ...1 Introducing the DXRxi Raman Imaging System Trademarks 6 DXRxi User Guide Thermo Scientific...
Page 14: ...2 DXRxi Microscope Operation 8 DXRxi User Guide Thermo Scientific...
Page 64: ...Safety Information 58 DXRxi User Guide Thermo Scientific Microscope Safety Labels or...
Page 65: ...Safety Information Thermo Scientific DXRxi User Guide 59...
Page 66: ...Safety Information 60 DXRxi User Guide Thermo Scientific...
Page 67: ...Safety Information Thermo Scientific DXRxi User Guide 61...
Page 68: ...Safety Information 62 DXRxi User Guide Thermo Scientific...
Page 166: ...3 OMNICxi Software Operation Acquire and Analyze Data 160 DXRxi User Guide Thermo Scientific...