4
Troubleshooting
Error Messages
178
DXRxi User Guide
Thermo Scientific
Stage controller failed
The OMNICxi software can detect the sample stage but not control its position. Turn off the
stage controller, wait 5 seconds and then turn it back on. Then initialize the sample stage.
To initialize the stage, from the Acquisition window click
Settings > Initialize Stage
.
If this message appears after the stage is initialized, note the status (color) of the LED
indicator on the front of the stage controller and then
Unknown stage location
The OMNICxi software cannot determine the location of the microscope stage. Initialize the
stage.
To initialize the stage, from the Acquisition window click
Settings > Initialize Stage
.
If this message appears after you initialize the stage, cycle the power on the computer and the
instrument (turn the power switch on the power strip off and back on and then hold down
the instrument power button for 3 seconds) and then restart the OMNICxi software. If that
doesn’t fix the problem,
.
Detector too warm
The instrument detector has not cooled to the proper operating temperature. Wait
15 minutes for the detector to cool and then restart data collection.
If this message reappears, check the following:
• Make sure nothing is blocking the vents on the bottom of the instrument (left side)
• Check that the temperature of the room is below the upper limit of the recommended
range (below 27 °C or 80 °F).
If this message appears after the detector has had sufficient time to cool and the room
temperature is within our specifications,
.
NOTICE
Before you initialize the sample stage, remove any sample or other items from
the stage. (Items left on the stage during initialization could cause damage. Anything that
protrudes above the stage may interfere.)
NOTICE
Before you initialize the stage, remove any sample or other items from the stage.
(Items left on the stage during initialization could cause damage. Anything that protrudes
above the stage may interfere.)
Summary of Contents for DXR xi
Page 12: ...1 Introducing the DXRxi Raman Imaging System Trademarks 6 DXRxi User Guide Thermo Scientific...
Page 14: ...2 DXRxi Microscope Operation 8 DXRxi User Guide Thermo Scientific...
Page 64: ...Safety Information 58 DXRxi User Guide Thermo Scientific Microscope Safety Labels or...
Page 65: ...Safety Information Thermo Scientific DXRxi User Guide 59...
Page 66: ...Safety Information 60 DXRxi User Guide Thermo Scientific...
Page 67: ...Safety Information Thermo Scientific DXRxi User Guide 61...
Page 68: ...Safety Information 62 DXRxi User Guide Thermo Scientific...
Page 166: ...3 OMNICxi Software Operation Acquire and Analyze Data 160 DXRxi User Guide Thermo Scientific...
