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lation, use and maintenance guide
12.3 TROUBLESHOOTING CAUSE-SOLUTION
PROBLEM
CAUSE
SOLUTION
PELLET TANK IS EMPTY
(DISPLAY SHOWS THE INSCRIPTION “AL
PE”)
EMPTY THE BURNER AND CLEAN
IT UP AS INDICATED IN PARA. 8
THEN FILL UP THE TANK WITH
PELLETS
FEEDER SCREW BLOCKED BY FOREIGN
OBJECT SUCH AS NAIL, NYLON, PIECE OF
WOOD
REMOVE THE FOREIGN OBJECT INSIDE
THE TANK
(DISPLAY SHOWS THE INSCRIPTION “AL
PE”)
CUT OFF THE POWER AND
REMOVE THE FOREIGN OBJECT.
SMOKE EXHAUST NOT FREE, OR WITH
TERMINAL
THAT OBSTRUCTS THE PASSAGE OF
SMOKE
(DISPLAY SHOWS THE INSCRIPTION “AL
OP”)
EMPTY THE BURNER AND CLEAN
IT UP AS INDICATED IN PARA. 8
THEN CHECK THE SMOKE
EXHAUST AS IT COULD BE DIRTY
OR BLOCKED.
OUTLET TERMINAL CLOGGED BECAUSE A
GRILL
OR TERMINAL HAS BEEN INSERTED WHICH
PREVENTS THE FREE PASSAGE OF
SMOKE
(DISPLAY SHOWS THE INSCRIPTION “AL
OP”)
EMPTY THE BURNER AND CLEAN
IT UP AS INDICATED IN PARA. 8
THEN REMOVE THE TERMINAL
AND REPLACE IT WITH A MORE
SUITABLE ONE.
GUST OF WIND WHICH
HAS MADE THE APPLIANCE GO INTO
SAFETY MODE
(DISPLAY SHOWS THE INSCRIPTION AL
OP)
EMPTY THE BURNER AND CLEAN
IT UP (SEE PARA. 8)
SWITCH THE POWER SUPPLY TO
THE APPLIANCE OFF THEN BACK
ON AGAIN
THE PELLET SCREW MOTOR DOES NOT
WORK
REPLACE THE PELLET SCREW
MOTOR
PELLETS DO NOT DROP
INTO THE BURNER
THE RESET THERMOSTAT TRIPS AND
LOCKS THE GEARMOTOR
(DISPLAY SHOWS THE INSCRIPTION AL T
max )
THE ROOM FAN IS DAMAGED AND
MUST BE REPLACED
WAIT UNTIL THE APPLIANCE
COOLS DOWN AND PUT BACK
INTO SERVICE THE RESET
THERMOSTAT.
SMOKE EXHAUST NOT FREE, OR WITH
TERMINAL THAT OBSTRUCTS THE
PASSAGE OF SMOKE
EMPTY THE BURNER AND CLEAN
IT UP AS INDICATED IN PARA. 8
THEN REMOVE THE TERMINAL
AND REPLACE IT WITH A MORE
SUITABLE ONE.
THEN CHECK THE SMOKE
EXHAUST AS IT COULD BE DIRTY
OR CLOGGED
BURNER IS DIRTY
EMPTY THE BURNER AND CLEAN
IT UP AS INDICATED IN PARA. 8.
THE DOOR IS NOT FIRMLY CLOSED /
WORN GASKET
CLOSE THE DOOR FIRMLY /
REPLACE THE GASKET
EMPTY THE BURNER AND CLEAN
IT UP AS INDICATED IN PARA. 8
EMPTY THE BURNER AND CLEAN
IT UP AS INDICATED IN PARA. 8.2.
THEN SET THE OPERATING
PROGRAM “Level 2”
THE APPLIANCE
ACCUMULATES
PELLETS IN THE
BRAZIER
WHILE OPERATING
PELLETS WITH DEPOSIT ABOVE
PERMISSBILE LIMITS
EMPTY THE BURNER AND CLEAN
IT UP AS INDICATED IN PARA. 8.
CHANGE THE TYPE OF PELLETS