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Installation, use and maintenance guide
SlimQuadro Idra 14
12.3 TROUBLESHOOTING CAUSE / SOLUTION
PROBLEM
POSSIBLE CAUSE
SOLUTION
PELLETS DO NOT DROP
INTO THE BRAZIER
PELLET TANK IS EMPTY
THE
“NO PELLET – CLEAN BURNER”
ALARM IS SHOWN ON THE DISPLAY
CLEAN THE BRAZIER AS INDICATED IN THIS USE AND
MAINTENANCE GUIDE, THEN FILL UP THE TANK WITH
PELLETS
PELLET FEEDER SCREW BLOCKED BY FOREIGN OBJECT SUCH AS NAIL, NYLON, PIECE
OF WOOD
THE
“NO PELLET – CLEAN BURNER”
ALARM IS SHOWN ON THE DISPLAY
CUT OFF THE POWER AND REMOVE THE FOREIGN OBJECT
FROM THE TANK.
SMOKE EXHAUST NOT FREE, OR WITH TERMINAL THAT OBSTRUCTS THE PASSAGE OF
SMOKE
THE
“SMOKE NO OUT – CHECK OUTLET”
ALARM IS SHOWN ON THE DISPLAY
CLEAN THE BRAZIER AS IN DICATED IN THIS USE AND
MAINTENANCE GUIDE, THEN CHECK THE SMOKE EXHAUST AS
IT COULD BE DIRTY OR BLOCKED.
OUTLET TERMINAL CLOGGED BECAUSE A GRILL OR TERMINAL HAS BEEN INSERTED
WHICH PREVENTS THE FREE PASSAGE OF SMOKE
THE
“SMOKE NO OUT – CHECK OUTLET”
ALARM IS SHOWN ON THE DISPLAY
CLEAN THE BRAZIER AS INDICATED IN THIS USE AND
MAINTENANCE GUIDE, THEN REMOVE THE TERMINAL AND
REPLACE IT WITH A MORE SUITABLE ONE.
A LONG GUST OF WIND HAS CAUSED THE APPLIANCE TO GO INTO SAFETY MODE.
THE
“SMOKE NO OUT – CHECK OUTLET”
ALARM IS SHOWN ON THE DISPLAY
CLEAN THE BRAZIER AS DESCRIBED IN THIS USE AND
MAINTENANCE GUIDE, DE-ENERGISE THE APPLIANCE THEN
POWER UP AGAIN
THE PELLET FEED MOTOR IS NOT WORKING
THE
“NO PELLET – CLEAN BURNER”
ALARM IS SHOWN ON THE DISPLAY
REPLACE THE PELLET FEED MOTOR
THE RESET THERMOSTAT TRIPS AND LOCKS THE GEARMOTOR
THE
“ALARM T.MAX – CHECK WATER CIRCUIT/PUMP”
ALARM IS SHOWN ON
THE DISPLAY
CHECK THE RECEPTIVITY OF THE SYSTEM OR THE
OPERATION OF THE CIRCULATING PUMP, WAIT FOR THE
APPLIANCE TO COOL DOWN AND RESET THE THERMOSTAT
APPLIANCE DOOR OPEN
THE
“SMOKE NO OUT – CHECK OUTLET”
ALARM IS SHOWN ON THE DISPLAY
CLOSE THE DOOR
THE APPLIANCE
ACCUMULATES
PELLETS IN THE
BRAZIER WHILE
OPERATING
SMOKE EXHAUST NOT FREE, OR WITH TERMINAL THAT OBSTRUCTS THE PASSAGE OF
SMOKE
CLEAN THE BRAZIER AS IN DICATED IN THIS USE AND
MAINTENANCE GUIDE, THEN CHECK THE SMOKE EXHAUST AS
IT COULD BE DIRTY OR BLOCKED OR REMOVE THE TERMINAL
AND REPLACE IT WITH A MORE SUITABLE ONE.
THE BRAZIER IS VERY DIRTY.
CLEAN THE BRAZIER AS INDICATED IN THIS USE AND
MAINTENANCE GUIDE
THE DOOR IS NOT TIGHT, THE GASKET IS WORN
CLOSE THE DOOR FIRMLY / REPLACE THE GASKET
PELLET WITH ASH DEPOSIT GREATER THAN STANDARD OR OF DUBIOUS QUALITY
CLEAN THE BRAZIER AND SET OPERATING PROGRAM
LEVEL
2,
AS INSTRUCTED IN THIS USE AND MAINTENANCE GUIDE.
IF THIS DOES NOT SUFFICE, CHANGE TO A BETTER QUALITY
OF PELLETS
THE APPLIANCE LEAKS
SMOKE INTO THE
ROOM
OCCURS THE FIRST TIME THE APPLIANCE IS SWITCHED ON AS THE SILICONE PAINT
IS BEING BAKED
RUN THE APPLIANCE AT HIGH POWER LEVELS FOR A FEW
DAYS
THE SMOKE EXHAUST IS NOT SEALED CORRECTLY
CHECK THE TIGHTNESS OF THE FLUE OUTLET, PARTICULARLY
THE CONDITION OF THE EXHASUT PIPES AND THE
TIGHTNESS OF THE SEALS
IF THE APPLIANCE STARTS TO SMOKE AFTER 25 MINUTES: DIRTY BURNER, VERY
DELAYED START
CLEAN THE BRAZIER AS INDICATED IN THIS USE AND
MAINTENANCE GUIDE
IF THE APPLIANCE STARTS TO SMOKE AFTER 25 MINUTES: DELAYED START BECAUSE
THE SCREW FEEDER WAS EMPTY
CLEAN THE BRAZIER AS INDICATED IN THIS USE AND
MAINTENANCE GUIDE, THEN FILL UP THE TANK WITH
PELLETS
OVERPRESSURE RELIEF VALVE TRIPPING
MAKE SURE THAT ALL THE CLEANING, ROUTINE AND
EXTRAORDINARY MAINTENANCE INSTRUCTIONS SET OUT IN
THIS USE AND MAINTENANCE GUIDE ARE STRICTLY ADHERED
TO
THE APPLIANCE
ENTERS ALARM MODE
A FEW MINUTES AFTER
THE START SEQUENCE
HAS ENDED
DELAYED START BECAUSE THE SCREW FEEDER IS EMPTY
THE
“FAILED START – CLEAN BURNER”
ALARM IS SHOWN ON THE DISPLAY
CLEAN THE BRAZIER AS INDICATED IN THIS USE AND
MAINTENANCE GUIDE, THEN FILL UP THE TANK WITH
PELLETS
START UP HAS BEEN GREATLY DELAYED BECAUSE THE BRAZIER IS DIRTY
THE
“FAILED START – CLEAN BURNER”
ALARM IS SHOWN ON THE DISPLAY
CLEAN THE BRAZIER AS INDICATED IN THIS USE AND
MAINTENANCE GUIDE, THEN FILL UP THE TANK WITH
PELLETS
THE APPLIANCE DOES
NOT START UP
THE SPARK PLUG IS NOT WORKING
THE
“FAILED START – CLEAN BURNER”
ALARM IS SHOWN ON THE DISPLAY
CLEAN THE BRAZIER AS INDICATED IN THIS USE AND
MAINTENANCE GUIDE, THEN REPLACE THE SPARK PLUG
THE PELLET TANK OR SCREW FEEDER IS EMPTY
THE
“FAILED START – CLEAN BURNER”
ALARM IS SHOWN ON THE DISPLAY
CLEAN THE BRAZIER AS INDICATED IN THIS USE AND
MAINTENANCE GUIDE, THEN FILL UP THE TANK WITH
PELLETS
EXCESSIVE DRAUGHT IN THE FLUE OUTLET
THE
“FAILED START – CLEAN BURNER”
ALARM IS SHOWN ON THE DISPLAY
HAVE THE FLUE OUTLET DRAUGHT CHECKED
THE HOLE OF THE SPARK PLUG SEAT IS CLOGGED WITH COMBUSTION RESIDUES
CLEAN THE BRAZIER AS INDICATED IN THIS USE AND
MAINTENANCE GUIDE
THE GLASS IS
COVERED IN BLACK
SOOT
THE APPLIANCE ACCUMULATES PELLETS IN THE BRAZIER
CLEAN THE BRAZIER AND SET OPERATING PROGRAM
LEVEL
2,
AS INSTRUCTED IN THIS USE AND MAINTENANCE GUIDE.
IF THIS DOES NOT SUFFICE, CHANGE TO A BETTER QUALITY
OF PELLETS
THE APPLIANCE OPERATES WITH FREQUENT ON-OFF CYCLES
THE APPLIANCE SHOULD RUN FOR LONGER PERIODS OF TIME
TO REDUCE THE ON/OFF EVENTS
THE FLUE OUTLET HAS POOR DRAUGHT
HAVE THE FLUE OUTLET DRAUGHT CHECKED AND IF
NECESSARY MAKE THE APPROPRIATE MODIFICATIONS
PELLETS OF DUBIOUS QUALITY
CLEAN THE BRAZIER AND SET OPERATING PROGRAM
LEVEL
2,
AS INSTRUCTED IN THIS USE AND MAINTENANCE GUIDE.
IF THIS DOES NOT SUFFICE, CHANGE TO A BETTER QUALITY
OF PELLETS