Page
19
Installation, use and maintenance guide
Urban
– Urban E
8 - CLEANING AND MAINTENANCE
8.1 FOREWORD
Before beginning any maintenance operation ensure that the appliance is switched OFF and disconnected from the
electric power socket. Your appliance, being a pellet-fuelled appliance, requires regular general controls and cleaning.
This will guarantee regular operation and optimal output at all times. If the product is unused for a prolonged period of
time before starting up it is mandatory to inspect the smoke channel and outlet to ensure that there are no obstructions.
It is important to carefully follow the instructions set out below: failure to observe these instructions could cause serious
damage to the product, to objects and to persons using the appliance.
Attention: do not wet the appliance and do not touch the electrical parts with wet hands. Never vacuum hot ash: this
could damage the vacuum device. All the cleaning operations described in this manual must be carried out when the
appliance is cold.
The user must periodically clean the appliance, or have an authorised service centre clean it, as described in
this manual. Moreover, once a year it is advisable to have an inspection carried out of the functionality of the
flue outlet.
8.2 CLEANING AND MAINTENANCE
Due to the frequent cases we have encountered of the use of poor quality pellets, users are advised that it is mandatory
to use, in this appliance, pellets certified in accordance with the regulations in force for the Italy UNI market or for the
European EN market. If this requirement is not observed the result will be unsuitable combustion, consequently, the
electrical and electronic components could be subjected to very high temperatures and will not be covered by warranty.
Unless otherwise instructed, the operations described below are mandatory and not postponable beyond the
specified times.
EVERY DAY AND AT EACH STARTUP:
Thoroughly clean the burner (Figure 1) with a vacuum cleaner; carefully clean the area around the spark plug (Figure 2). This is to
ensure that the appliance operates correctly and to avoid start up failures. Remove, if present, all silica agglomerates; they indicate
poor quality fuel.
EVERY 2 DAYS:
Empty the ash pan of all residues (Figure 3).
EVERY WEEK:
Remove the brazier and vacuum the residual ash from the compartment (Figure 4).
Vacuum the ash from the compartment C3 (Figure 5, 6 and 7). Remove the cover and undo the two wing nuts. When replacing the
inspection cover check the condition of the gasket. If necessary replace the gasket.
EVERY 2 WEEKS:
Inspect and clean the Tee-joint of the smoke exhaust pipe.
EVERY MONTH:
Thoroughly vacuum the inspection compartment C4 and the tube bundle by removing the back. To remove follow the sequence
described in Figures 8, 9 and 10.
Vacuum, when empty, the saw dust on the bottom of the pellet tank.
Check that the smoke exhaust pipe is free from any ash deposits, above all in the initial parts that could have a smaller section.
AT LEAST TWICE A YEAR:
Clean the flue outlet. If there are any horizontal sections, inspect them and clean out any ash and soot deposits before they block
the passage of the flue gases.
Perform a thorough overall cleaning of the firebox and pans with brushes and vacuum cleaners.
A vacuum device simplifies the ash cleaning procedure. The front and side casings must be cleaned when the heater
is cold using a soft cloth and water. It is also normal to find partially or totally unburned pellets in the ash pan. When
the combustion chamber door is opened it is normal for the ash to drop to the floor.
ATTENTION: after cleaning it is mandatory to carefully check that the combustion chamber door is firmly closed and
airtight.
ATTENTION: the generator, the smoke channel and flue outlet must be cleaned in accordance with the specifications
described above and use of inflammable products is strictly forbidden: using inflammable products can create
dangerous situations. Failure to carry out the necessary maintenance or if only partial maintenance is carried out will
affect the correct functioning of the appliance. Any problems resulting from total or partial lack of cleaning or
maintenance will immediately void the warranty.
