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Installation, use and maintenance guide 

 

 

Urban 

– Urban E 

9.3.1 FLUE OUTLET / FLUE SYSTEM COMPONENTS 

Every chimney must have minimum number of components as laid down by standard UNI EN 10683 which are also indicated in the 
figure below. 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
 
 
 
 
 
 
 

ATTENTION: 
Wall outlets or outlets installed on the outer front wall without the use of a chimney/flue outlet /flue pipe to 
convey the combustion products to the roof, are strictly prohibited. 

 

9.3.2 CONTROLS PRIOR TO INSTALLING THE APPLIANCE 

 
The  user  must  possess  a  certificate  of  conformance  for  the  flue  outlet 
(Ministerial Decree 22 January 2008, no. 37). 
The flue outlet must be built in compliance with UNI 10683. 
The  smoke  exhaust  shown  in  the  following  figures  is  the  best  solution  to 
facilitate the discharge of smoke even when the fan is not operational, such as 
for example if there is an electrical power failure. A minimum drop of 2/3 metres 
is required between the T terminal on the outside of the building and the outlet 
at the back of the generator, to facilitate the discharge of residual combustion 
smoke  in  the  case  described  above  (otherwise  the  residues  would  stagnate 
inside the firebox and exhaust into the environment with added the possibility 
of explosions). 
If the flue outlet is too big it is necessary to insert a stainless steel or porcelain-
coated steel tube with a diameter not exceeding 150mm. Seal area where the 
inlet and outlet part of the smoke exhaust meets the wall. 
It is strictly forbidden to apply mesh to the end of the outlet tube , as it could 
cause  the  appliance  to  malfunction.  If  the  smoke  tube  is  installed  in  a  fixed 
position it is advisable to provide inspection openings for clean-out purposes 
especially in the horizontal sections. 
 

These  openings  are  essential  to  allow  for  the 
removal of ash and unburned products which tend 
to  accumulate  along  the  discharge  path.  The 
appliance functions with the combustion chamber in 
a vacuum, while the discharge of smoke to the flue 
outlet  has  a  slight  pressure,  consequently  it  is 
imperative  to  ensure  that  the  discharge  system  is 
hermetically sealed. 
The  smoke  discharge  tube  must  be  made  from 

suitable materials such as for example: porcelain-coated steel tubes, with the various fittings sealed with red silicone (resistant to 
350°C). The outer casing of the tube must be made with insulating material (mineral wool, ceramic fiber) or use pre-insulated tubing. 

THE FLUE OUTLET MUST BE USED ONLY FOR THE APPLIANCE. 
 

 

LEGENDA 

KEY 

COMIGNOLO E CANNA FUMARIA 
SECONDO NORMA UNI 10683 

CHIMNEY CAP AND FLUE OUTLET 
ACCORDING TO UNI 10683 STANDARD 

Tutte le tubazioni devono essere 
termicamente isolate 

All the pipes must be thermally insulated 

ISPEZIONE 

INSPECTION 

2-3 metri MAX 

2-3 metres MAX. 

ALTEZZA SUPERIORE A 4 m 

HEIGHT MORE THAN 4 m. 

LASTRA DI COPERTURA 

COVER SLAB 

LAMIERA DI ACCIAIO A TENUTA STAGNA 

WATERTIGHT STEEL SHEET 

INTERNO 

INTERNAL 

ESTERNO 

EXTERNAL 

ISPEZIONE

2 - 3 

m

etr

i  

MA

X

.

ISPEZIONE

ISPEZIONE

2 metri  MAX

.

Pendenza  n

on inferiore al 5 %

AL

T

E

Z

ZA

 S

U

PE

RI

O

R

E A   4 

m

etr

i

C

O

M

IG

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C

A

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N

A F

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MA

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IA

SEC

O

N

D

O  

N

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M

A  

U

N

I  1

06

8

3

Tutte le tubazioni devono
essere termicamente isolate.

Components and accessories of a 

chimney 

Key 

1 Chimney 

2 Flow path 

3 Smoke discharge tube 

4 Thermal insulation 

5 External wall 

6 Outer lining 

7 Flue outlet section 

8 Multiwall chimney 

9 Connector 

10 Flue pipe 

11 Heat generator 

Summary of Contents for URBAN

Page 1: ...Installation use and maintenance guide Models URBAN URBAN E ...

Page 2: ...Page 1 Installation use and maintenance guide Urban Urban E ...

Page 3: ...SETTING THE DATE AND TIME 13 5 4 CHRONO ON OFF PROGRAMMING 13 5 5 LEVEL OPERATING LEVEL SETTING 15 5 6 ROOM CONTROL CONNECTION WITH THE ROOM CONTROL DEVICE OPTIONAL 16 6 USE OF THE APPLIANCE 17 6 1 DESCRIPTION OF THE OPERATING STAGES 17 6 2 SWITCHING ON THE STOVE 17 6 3 COMBUSTION AND VENTILATION ADJUSTMENTS 17 6 4 INFRARED REMOTE CONTROL 17 6 5 SWITCHING OFF THE APPLIANCE 17 7 CHRONOTHERMOSTAT op...

Page 4: ... and maintenance guide Urban Urban E 11 ELECTRONIC BOARD 27 12 INFORMATION FOR THE SKILLED TECHNICIAN 28 12 1 MAIN COMPONENTS AND THEIR POSITION 28 12 2 PRESCRIPTIONS FOR CORRECT USE 28 12 3 TROUBLESHOOTING CAUSE SOLUTION 29 ...

Page 5: ... A Via Grumolo n 4 36011 Arsiero VI 5 Nome e indirizzo del mandatario ai sensi dell articolo 12 paragrafo 2 Name and address of the agent as required pursuant Article 12 2 6 Sistema di valutazione e verifica della costanza della prestazione del prodotto da costruzione di cui all allegato V Sistema 3 e 4 System of assessment and verification of constancy of performance of the construction product a...

Page 6: ...la potenza termica nominale Nominal heat output CO 300 0 mg m3 alla potenza termica ridotta Reduced heat output Pressione massima di esercizio Maximum operating pressure bar Temperatura fumi a potenza termica nominale Flue gas temperature at nominal heat output T 178 C Resistenza meccanica per sopportare il camino Mechanical resistance to carry a chimney NPD Nessuna Prestazione Determinata Potenza...

Page 7: ...d the manufacturer s responsibility pursuant to Italian Decree no 224 of the President of the Republic of 24 05 1988 art 6 b It is recommended to keep this manual in a safe place that is easily accessible to all users if the manual is lost or deteriorated contact the manufacturer for a replacement copy If the appliance is sold or transferred to another user ensure that the manual is handed over wi...

Page 8: ...eat resistant or inflammable or combustible objects in the vicinity of the appliance keep them at a suitable distance Do not place wet clothing to dry on the appliance When using a clothes horse keep at a suitable distance It is strictly prohibited to disconnect the appliance from the electrical power mains while it is in operation Warning do not wet the appliance and do not touch the electrical p...

Page 9: ...power Min Max kW 3 70 7 10 Consumption Min Max Kg h 0 82 1 66 Ø smoke exhaust pipe mm 80 Min draught at rated power Pa 12 Min draught at reduced power Pa 12 Tank capacity Kg 17 Average smoke temperature at rated power C 178 Average smoke temperature at reduced power C 111 Smoke flow at rated power g s 4 7 Smoke flow at reduced power g s 2 6 Efficiency at rated power 89 00 Efficiency at reduced pow...

Page 10: ...ON it is normal to find some pellets remaining in the tank even if the stove shuts off because the pellets have run out To access the feedbox firstly lift the tank cover as illustrated in the figure on the side Attention when filling up the tank take care not to drop any pellets into the internal parts of the appliance as in extreme cases this could generate live flames The manufacturer recommends...

Page 11: ... other combustible material it is mandatory to install a fireproof floor protector plate between the appliance and the floor Failure to observe this instruction will immediately invalidate the appliance warranty The installer must issue a certificate of conformity for the installation which includes the design plans and the following documents a Report containing the type of materials utilised b P...

Page 12: ... using a clothes horse keep at a suitable distance It is strictly prohibited to disconnect the appliance from the electrical power mains during normal operation 5 1 DESCRIPTION OF THE CONTROL PANEL The control panel is managed by a microprocessor The control buttons and the various displays are described below The control buttons are Clock button Press this button to activate deactivate the progra...

Page 13: ...r Dashes appear along the top of the display and each dash corresponds to one day of the week set by the user e g 1 corresponds to Monday 2 corresponds to Tuesday etc The operating status of the appliance appears below these dashes that is START OFF or WORK And the current time set by the user appears below this word The presence in the display of the clock symbol indicates that the CHRONO program...

Page 14: ...en will appear and repeat the procedure described above 5 4 CHRONO ON OFF PROGRAMMING The appliance must be energised and the I 0 switch in position I The CHRONO function allows you to set the weekly program by setting up to 3 on off cycles at different times for every day from Monday through to Sunday To set a program follow the procedure described below 1 Press the Menu Button twice quickly to v...

Page 15: ... been set The following screen will appear At this point if no further programming is required for that day go to point 6 A If on the other hand you wish to program a third ON OFF cycle for that day go to point 6 B 6 A Press the Menu Button to exit the screen in order to enable you to program the times for the ON OFF cycles for the other days of the week In this case repeat the instructions from p...

Page 16: ...l screen for approx five seconds The words CLEAR TIMERS will appear momentarily on the screen Do not release the button until the text CLEARED appears on the screen Only the appearance of the words CLEARED signal that the previously entered programmed cycles have been deleted When the programmed cycles are active the operating level at start up that is the combustion power will be the same level s...

Page 17: ...vel simply press the Menu Button several times until the initial screen will appear on the display The level selection can be made with the appliance OFF or ON If the change is made while the appliance is running the difference in the flame will be apparent It is mandatory to pay particular care when selecting the most appropriate operating cycle for your installation After the selection of the op...

Page 18: ... power values set by the manufacturer Press the Ventilation button repeatedly to set the six fan speeds the fan will only activate once the smoke has reached the preset temperature The electrical heater will start to overheat and only after a few minutes the first lot of pellets will start dropping into the brazier This occurs because the screw feeder has to fill up because it is completely empty ...

Page 19: ...onal staff as set forth by Decree no 37 of 22nd January 2008 and applicable laws on the subject Before performing said task make sure the power supply cable is disconnected from the electrical power socket ATTENTION The manufacturer denies all responsibility for the life of the electrical heater if subjected to excessive start up cycles Consequently it is advisable to set the chronothermostat appr...

Page 20: ...around the spark plug Figure 2 This is to ensure that the appliance operates correctly and to avoid start up failures Remove if present all silica agglomerates they indicate poor quality fuel EVERY 2 DAYS Empty the ash pan of all residues Figure 3 EVERY WEEK Remove the brazier and vacuum the residual ash from the compartment Figure 4 Vacuum the ash from the compartment C3 Figure 5 6 and 7 Remove t...

Page 21: ...s inactive and or unused for more than one month it is necessary to clean the entire appliance thoroughly as well as the smoke discharge tube and the flue outlet to remove any obstructions e g birds nests in the chimney cap before restarting FIGURE 1 FIGURE 3 FIGURE 4 FIGURE 5 FIGURE 6 FIGURE 2 ...

Page 22: ...e regulations in force 8 4 REPLACING THE BATTERY OF THE CONTROL PANEL Inside the control panel there is a buffer battery type CR1632 When the time and programming are not being memorised then the battery needs replacing Proceed as follows Switch off the appliance and unplug the power cable from the power source Remove the cover by pressing your fingers towards the centre in order to press the two ...

Page 23: ...Page 22 Installation use and maintenance guide Urban Urban E ...

Page 24: ...penings in the walls must comply with the following conditions have an unobstructed section of at least 6 cm for each Kw of installed thermal power with a minimum limit of 100 cm be made in such a way that the vent openings both on the inside and outside of the wall cannot be obstructed be protected with grills or similar systems that do not reduce the opening section indicated above be situated a...

Page 25: ... the smoke tube is installed in a fixed position it is advisable to provide inspection openings for clean out purposes especially in the horizontal sections These openings are essential to allow for the removal of ash and unburned products which tend to accumulate along the discharge path The appliance functions with the combustion chamber in a vacuum while the discharge of smoke to the flue outle...

Page 26: ... to the appliance If the generator is connected to a non compliant flue system the appliance could rapidly deteriorate due to an abnormal continuous overheating in this case the damaged parts will not be covered by warranty IF THE CHIMNEY CATCHES FIRE DO NOT HESITATE TO CALL THE FIRE BRIGADE IMMEDIATELY ISPEZIONE COMIGNOLO E CANNA FUMARIA SECONDO NORMA UNI 10683 INTERNO ESTERNO Tutte le tubazioni ...

Page 27: ... from the brazier must not be fed into the tank This occurs when the smoke outlet is partially blocked To reset the alarm the power to the appliance must be switched off then on by turning the switch 0 1 located on the power panel Before restarting the appliance check for any irregularities such as blocked flue outlet open firebox door very dirty appliance Do not start up the appliance until the p...

Page 28: ...TCH ASPIRATORE FUMI SMOKE SUCTION UNIT VENTILATORE AMBIENTE ROOM FAN MOTORE COCLEA SCREW FEEDER MOTOR RESISTENZA ACCENSIONE LIGHTING HEATER TERMOSTATO 95 THERMOSTAT 95 C TERMOCOPPIA FUMI SMOKE THERMOCOUPLE FRONTALINO COMANDI CONTROL FRONT PANEL CRONOTERMOSTATO MODEM Optional MODEM CHRONOTHERMOSTAT Optional ENCODER ESTRATTORE FUMI SMOKE EXTRACTOR ENCODER ...

Page 29: ...e reactivate the appliance by unscrewing the plastic cover of the thermostat located on the power control panel and pressing the button the temperature of the appliance must have dropped considerably 12 2 PRESCRIPTIONS FOR CORRECT USE Read this instruction booklet The appliance must always be switched off from the control panel It is forbidden to switch off the appliance by means of the main switc...

Page 30: ... FOUND A SOLUTION FOR THE OVERTEMPERATURE PROBLEM WAIT UNTIL THE APPLIANCE COOLS DOWN AND RESET THE THERMOSTAT APPLIANCE DOOR OPEN THE SMOKE NO OUT CHECK OUTLET ALARM IS SHOWN ON THE DISPLAY CLOSE THE DOOR THE APPLIANCE ACCUMULATES PELLETS IN THE BRAZIER WHILE OPERATING SMOKE EXHAUST NOT FREE OR WITH TERMINAL THAT OBSTRUCTS THE PASSAGE OF SMOKE CLEAN THE BRAZIER AS IN DICATED IN THIS USE AND MAINT...

Page 31: ...OPERATING PROGRAM LEVEL 2 AS INSTRUCTED IN THIS USE AND MAINTENANCE GUIDE IF THIS DOES NOT SUFFICE CHANGE TO A BETTER QUALITY OF PELLETS THE TEMPERATURE OF THE APPLIANCE DOES NOT RISE ROOM TEMPERATURE THERMOSTAT SET TOO LOW APPLIANCE OPERATES INTERMITTENTLY THE APPLIANCE NEEDS TO RUN FOR MORE HOURS AT A HIGHER POWER SET A HIGHER ROOM TEMPERATURE THE ROOM IS TOO LARGE THE WALLS ARE COLD THE APPLIAN...

Page 32: ...Page 31 Installation use and maintenance guide Urban Urban E Via Grumolo 4 Z I 36011 Arsiero VI ITALY Fax 0445 741657 www thermorossi com info thermorossi it F ireL o v e rs Code 70030675 05 2020 ...

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