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Installation, use and maintenance guide
Urban
– Urban E
10% of the nominal value can cause irregular operation or damage the electrical device. Position the appliance so that the electric
power outlet in the room is easily accessible. Ensure that a suitable differential switch is installed upstream from the equipment.
Position the power supply cable in order to prevent any contact of the latter with the smoke exhaust pipe or hot parts of the appliance.
If the power cord is damaged it must be replaced by the manufacturer or by an authorised technical assistance service in order to
avoid risks.
Your appliance has obtained the CE marking and has been made to run for 1 hour to check that it functions correctly.
The product must not be used by children under the age of 8 years, by persons with physical, mental or sensorial impairments, or by
persons who are not familiar with the instructions for use and maintenance of the product (the instructions are found in this booklet).
Children must not play with the appliance.
ATTENTION: Before every use make sure that the burner is clean and positioned correctly, check that the ash pan is clean and that
the firebox door is firmly closed and tight.
ATTENTION: the firebox door must always remain shut tight when the appliance is operating. It is strictly forbidden to open the firebox
door while the appliance is in operation. While the appliance is in operation the smoke exhaust pipes and some parts of the appliance
itself can reach extremely high temperatures: do not touch them! Do not expose your body to hot air for long, do not overheat the
room in which the appliance is installed, as these actions could cause health problems. Do not expose plants or animals directly to
the hot air flow as this could have noxious effects on them. It is strictly prohibited to use any type of fuel (liquid, solid...) to light up the
appliance: lighting must occur automatically as intended and described in this installation, use and maintenance booklet;
consequently, it is also strictly forbidden to feed pellets (or any other material) into the brazier. Do not place non-heat resistant or
inflammable or combustible objects in the vicinity of the appliance: keep them at a suitable distance. Do not place wet clothing to dry
on the appliance. When using a clothes horse, keep at a suitable distance. It is strictly prohibited to disconnect the appliance from
the electrical power mains while it is in operation.
Warning: do not wet the appliance and do not touch the electrical parts with wet hands. Never vacuum hot ash: this
could damage the vacuum device. All the cleaning operations described in this manual must be carried out when the
appliance is cold.
Attention! Warning for Swiss users
Refer to the local cantonal regulations imposed by the Fire Department (Mandatory signalling and safety distances)
and the Note concerning installation of heaters issued by the Association of Cantonal Fire Agencies (VKF - AEAI).
ATTENTION: it is mandatory to earth the appliance. If this instruction is not observed serious damage, which is not
covered by warranty, will result to the body of the appliance. Have an electrician check the earthing. There must be no
electric potential (Volt) between the earth of the generator and the actual earth of the system.
1.5 TRANSPORTATION AND STORAGE
TRANSPORTATION AND HANDLING
The appliance body must always be in a vertical position when handled and exclusively by means of trolleys. Take special care to
protect the electric panel, the glass, and all the fragile parts from mechanical impact which could damage them and their correct
functioning.
STORAGE
The appliance must be stored in a humid-free environment and sheltered from the weather; avoid placing the appliance directly on
the ground. The Company denies all responsibility for damage caused to wood floors or floors made from any other material.
It is inadvisable to store the product for long periods of time.
1.6 GUIDELINES FOR CORRECT DISPOSAL OF THE PRODUCT
At the end of the product’s useful life it must be disposed of in compliance with applicable regulations and in respect
of the environment, not with urban waste. The product must be consigned to designated sorted waste collection
centres for the disposal of electronic waste authorised by the local municipal councils. Correct disposal not only helps
safeguard the environment but it also promotes recovery and recycling of the materials.