Thinkware Q800 PRO, User Manual

Page 1: ...This product records videos while the vehicle is operating Read and follow the instructions in this guide to properly use and maintain the product User Guide Q800 PRO...

Page 2: ...vices ECU settings or TPMS settings some product features may not be supported and different firmware versions may influence the product s performance or features About the user guide The information...

Page 3: ...the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a circuit different from that to which the receiver is connected Consult the deal...

Page 4: ...to an iOS device 23 4 2 Mobile viewer screen layout 25 4 3 Playing recorded videos on the mobile viewer 26 4 4 Video control menu overview 26 4 5 Cloud service 27 4 5 1 Log in to the THINKWARE account...

Page 5: ...ture detection speed 47 6 4 7 Setting the forward collision detection sensitivity 47 6 4 8 Setting the low speed forward collision detection sensitivity 47 6 4 9 Setting front vehicle departure warnin...

Page 6: ...rovides useful information to help users better utilize the product s features Safety information for proper use Driving and product operation Do not operate the product while driving a vehicle Distra...

Page 7: ...not place heavy objects on the power cable or pull insert or bend the power cable using excessive force Doing so may result in electrical fire or electrocution Use only genuine accessories from THINK...

Page 8: ...care If you drop mishandle or expose the product to external shocks it may cause damage and or result in the malfunction of the product Do not attempt to insert foreign objects into the device Avoid e...

Page 9: ...out prior notice 1 1 2 Accessories sold separately GND A CC BA TT ER Y Hardwiring cable External GPS receiver Rear camera GPS reception may be affected by interference from the vehicle s windshield pa...

Page 10: ...on status Power button Press and hold to turn off the product Press to turn on the product Format button Press and hold to format the memory card Wi Fi button Press to connect the product to a smartph...

Page 11: ...to connect the mount Front camera lens Records the front view Reset button Insert the tip of a sharp object to reset the product when an error occurs 1 2 3 Rear camera optional Adhesive mount Used to...

Page 12: ...slot until you hear a click Before inserting the memory card ensure that the metal contacts on the memory card are facing toward the buttons of the product Ensure that the product is turned off befor...

Page 13: ...on the dashboard its GPS reception may be affected depending on the dashboard camera s installation location Adjust the installation location of the GPS navigating device to ensure that the two device...

Page 14: ...and be damaged during vehicle operation if it is not firmly fixed to the mount If you need to remove the mount from the windshield to alter the installation location be careful not to damage the winds...

Page 15: ...wer socket The location and specifications of the power socket may differ by vehicle make and model Use the authentic THINKWARE car charger Use of third party power cables may damage the product and r...

Page 16: ...ation location Select a location on the rear windshield where there is no defrost grid wire and the camera can record the entire rear view For vehicles with a sunshade attached to the rear windshield...

Page 17: ...he rear camera to the rear windshield After securing the rear camera to the windshield it is hard to remove the camera or change the installation location due to the strong adhesive 2 2 1 Remove the p...

Page 18: ...ct the other end of the rear camera cable to the rear camera s connection port For safe driving arrange the cables to prevent the driver s vision from being obstructed or interfering with driving 3 Tu...

Page 19: ...n Detection Parking Incident In the memory card Play videos on Window Mac computer or using the Thinkware mobile app If you play videos by inserting the memory card in devices such as a smartphone or...

Page 20: ...ard into the product 3 4 Recording manually You can record a scene you want to capture while driving and store it as a separate file To start manual recording press the manual recording button Then ma...

Page 21: ...10 minutes compressed into a 2 minute long file and stored in the motion_timelapse_rec folder Since the video file recorded with this option is small you can record a long video light on Impact detect...

Page 22: ...he product to a smartphone 4 1 1 Connecting the product to an Android device 1 On your Android device open the Play Store and download and install THINKWARE CLOUD 2 Run THINKWARE CLOUD 3 Tap Dash cam...

Page 23: ...CLOUD 3 Tap Dash cam connection is required at the bottom of the screen 4 Tap Wi Fi Connection 5 On the product press the Wi Fi button 6 From the THINKWARE CLOUD tap Next The Wi Fi Settings screen wi...

Page 24: ...he Password field and tap Join The product is connected to your iOS device via Wi Fi 9 Return to the THINKWARE CLOUD enter the password for your hotspot and tap Next To view the password for your hots...

Page 25: ...twork Displays the connection status of the product View more menus for setting the account downloading the latest firmware or safety cameras data Move to the live view screen View notifications for f...

Page 26: ...viewer tap File List The categories will be displayed 3 Tap the desired category The video file list will appear 4 If necessary tap All Front or Rear to filter the video file list by camera 5 Select...

Page 27: ...e network function to use the cloud service To turn on the network function refer to 6 6 1 Setting the network function on page 50 You must log in to the THINKWARE account to use the cloud service If...

Page 28: ...location is marked on the map Tap the map to confirm your vehicle s location on the map Your vehicle s location and direction is marked on the map The last GPS information reception date and time are...

Page 29: ...u can receive notifications when your vehicle enters to or departs from the Geo Fence zones Turning on the Geo Fence notification Follow the instructions to turn on the Geo Fence notification Tap Tap...

Page 30: ...ding a Geo Fence zone Follow the instructions to add a Geo Fence zone Q800 PRO Tap Tap Set Geo Fence Tap Tap the desired location on the map Tap Radius and select a distance Tap Notice and select when...

Page 31: ...the driving impact notification feature You can receive notifications if any impacts occur to the vehicle Follow the instructions to turn on the driving impact notification Tap Tap Push Notification S...

Page 32: ...deos from the cloud server Tap and select a video to download Tap Download The downloaded video will be available in the File List menu To delete driving impact videos from the cloud server Tap and se...

Page 33: ...em other than those listed in the system requirements 5 2 PC viewer for Windows 5 2 1 Installing the PC viewer for Windows You can download the latest PC viewer software from the THINKWARE website htt...

Page 34: ...otal running time of the current video Indicates the vehicle s driving speed at the time of recording Displays the progress of video playback Play or control a video Displays the video file name Displ...

Page 35: ...will be automatically added to the playlist in the bottom right corner of the PC viewer screen The playlist section layout is as follows Select a folder Displays a list of videos in the selected folde...

Page 36: ...he selected video file Stop Stop playing the current video The progress bar will move to the beginning of the video Skip forward by 10 sec Fast forward the video by 10 sec Play the next file Play the...

Page 37: ...on file is stored in the root folder of the memory card that is provided with the product Follow the instructions to install the PC viewer on your PC 1 Insert the memory card into your PC using a SD c...

Page 38: ...ing Displays the progress of video playback Play or control a video Switch between the front and rear videos Displays the playlist Displays the current front video Right click this pane to display the...

Page 39: ...vided 3 Open the PC viewer 4 Click and locate the memory card The video files in the memory card will be automatically added to the playlist in the bottom right corner of the PC viewer screen The play...

Page 40: ...e Play the previous file in the currently selected folder Rewind by 1 frame Rewind the video by 1 frame Skip forward by 1 frame Fast forward the video by 1 frame Play the next file Play the next file...

Page 41: ...g is applied automatically 6 1 2 Formatting the memory card This menu allows you to format the memory card that is inserted in the product Refer to the following instructions to format the memory card...

Page 42: ...d automatically 6 2 2 Setting the brightness of the rear camera You can set the brightness of the rear view recording Refer to the following instructions to set the brightness 1 From the mobile viewer...

Page 43: ...tion videos while parking at night if you activate the Super Night Vision feature Follow the instructions to select a recording mode to use the Super Night Vision feature 1 From the mobile viewer tap...

Page 44: ...select the desired sensitivity The new setting is applied automatically 6 3 6 Setting the record timer feature When you activate the record timer feature the product will record a video in parking mo...

Page 45: ...et the month s during the cold season to apply the low voltage protection level of the vehicle Refer to the following instructions to set the month s 1 From the mobile viewer tap Dash Cam Settings Rec...

Page 46: ...tion setting Refer to the following instructions to identify your vehicle type for using the ADAS feature 1 From the mobile viewer tap Dash Cam Settings Road Safety Settings and tap the Reset button u...

Page 47: ...desired sensitivity The new setting is applied automatically 6 4 8 Setting the low speed forward collision detection sensitivity When the vehicle drives at 30 km h or lower the Low Speed FCWS will de...

Page 48: ...the voice guidance volume Follow the instructions to adjust the volume 1 From the mobile viewer tap Dash Cam Settings System Settings 2 From Volume select 0 1 2 or 3 The new setting is applied automa...

Page 49: ...ly 6 5 7 Setting the speed unit Follow the instructions to set the speed unit 1 From the mobile viewer tap Dash Cam Settings System Settings 2 From Speed Unit select km h or mph 6 5 8 Setting the spee...

Page 50: ...t a sensitivity for the driving impact notification 1 From the mobile viewer tap Dash Cam Settings Network Function Settings 2 From Driving Impact Notification select the desired sensitivity The new s...

Page 51: ...AL ID Safety Camera Ver GPS Info 7 2 Accessing and configuring the GPS A GPS module is used to include the location data in the recorded videos From the mobile viewer tap Dash Cam Info GPS Info to vie...

Page 52: ...le to the root folder of the memory card 6 While the power is disconnected from the product insert the memory card into the memory card slot on the product 7 Connect the power cable to the product and...

Page 53: ...le The memory card cannot be recognized Ensure that the memory card has been inserted in the correct direction Before inserting the memory card ensure that the metal contacts on the memory card are fa...

Page 54: ...io Recording Press the voice recording button to turn the audio recording on or off Camera sensor 5 14 Megapixel 1 2 8 Sony STARVIS Angle of view Lens Approximately 140 diagonally Video QHD 2560 x 144...

Page 55: ...Specifications 55 Item Specification Remarks Operating temperature 14 140 10 60 Storage temperature 4 158 20 70 Connection Interface 1 x V IN port...

Page 56: ...tored in the memory card The data in the memory card may be deleted during repair Every product requested for repair is regarded as a device that has had its data backed up The customer service center...

Page 57: ...http www thinkware com Ver 1 1 Feb 2019...