Chapter 1: Connections and Setup
Illustrations contained in this document are for representation only.
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What the Modem Needs to Do Its Job
The Right Cable Company:
Make sure your local cable company provides data services that
use cable TV industry-standard DOCSIS compliant and PacketCable compliant technology.
The Internet/Telephony Service Provider (ISP/TSP):
Your cable company provides you
access to an Internet Service Provider (ISP) and Telephony Service Provider (TSP). The ISP is
your gateway to the Internet and provides you with a pipeline to access Internet content on the
World Wide Web (WWW). The TSP provides you with telephony access to other modems or
other telephony services over the Public Switched Telephone Network (PSTN).
Check with your cable company to make sure you have everything you need to begin; they’ll know if
you need to install special software or re-configure your computer to make your cable internet service
work for you.