Thompson DWG875, User Manual

Page 1: ...User manual SATELLITE TELECOM CABLE TERRESTRIAL DWG875 DWG875T Wireless Voice Gateway...

Page 2: ...h quality materials and components that can be recycled and reused Electrical and electronic appliances are liable to contain parts that are necessary in order for the system to work properly but whic...

Page 3: ...atibility The Thomson DWG875 DWG875T offers a high speed connection to the Internet using an Ethernet connection If you have subscribed to telephone service from your cable operator you will be able t...

Page 4: ...o Its Job 14 Contact Your Local Cable Company 15 Connecting the Wireless Voice Gateway to a Single Computer 16 Attaching the Cable TV Wire to the Wireless Voice Gateway 16 Important Connection Informa...

Page 5: ...N 34 3 Computers 35 4 DDNS Dynamic DNS service 36 5 Time server 37 Gateway Advanced Web Page Group 38 1 Options 38 2 IP Filtering 40 3 MAC Filtering 41 4 Port Filtering 42 5 Forwarding 43 6 Port Trigg...

Page 6: ...ng 65 6 802 11e QoS WMM Settings 66 VoIP Basic Web Page Group 67 1 Basic LAN 67 2 Hardware Info 68 3 Event Log 69 4 CM State 71 Chapter 3 Networking 73 Communications 73 Type of Communication 73 Cable...

Page 7: ...Table of Contents Illustrations contained in this document are for representation only 4 Glossary 84...

Page 8: ...wo RJ 11 Foreign Exchange Station FXS ports for phone and fax connections Support simultaneous voice and data communications Two simultaneous voice conversations in the different FXS ports with differ...

Page 9: ...drive to view troubleshooting tips the internal diagnostics and other valuable information CD ROM Contents Electronic copy of this user s guide in additional languages PDF format Adobe Acrobat Reader...

Page 10: ...io on CD ROM N A Video VGA or better SVGA preferred VGA or better SVGA built in preferred CD ROM Drive Required Required Ethernet 10BaseT 100BaseT or 1000Mbps 10BaseT 100BaseT or 1000Mbps An Ethernet...

Page 11: ...nections and Setup Illustrations contained in this document are for representation only 8 Wireless Voice Gateway Overview Front Panel The following illustration shows the front panel of the Wireless V...

Page 12: ...scanning and acquiring SYNC ON ON FLASH OFF X X X X X X X X X From SYNC completed receiving UCD to ranging completed ON ON ON FLASH X X X X X X X X X During DHCP configuration file download registrati...

Page 13: ...ASH ON Tel1 Off hook Tel2 On hook ON FLASH Tel1 On hook Tel2 Off hook FLASH FLASH Both Lines Off Hook AC Good Battery Low On CM Normal Operation ON ON FLASH Both Lines On Hook FLASH ON Tel1 Off hook T...

Page 14: ...document are for representation only 11 Rear Panel A TEL1 TEL2 2x Telephony RJ 11 connectors B ETHERNET 1 2 3 4 4x Ethernet 10 100 1000 Mbps RJ 45 connectors C USB Host 1x USB 2 0 Connector D Reset 1...

Page 15: ...ntained in this document are for representation only 12 E CABLE 1x F Connector for the coax cable F Power Connector 1x AC Power Connector I WPS WiFi on off button 1x button with two features to activa...

Page 16: ...eed Internet access as well as cost effective toll quality telephone voice and fax modem services over residential commercial and education subscribers on public and private networks via an existing C...

Page 17: ...ompany provides you access to an Internet Service Provider ISP and Telephony Service Provider TSP The ISP is your gateway to the Internet and provides you with a pipeline to access Internet content on...

Page 18: ...alues are indicated underneath the modem on the sticker Please verify the following with the cable company The cable service to your home supports DOCSIS compliant two way modem access Your internet a...

Page 19: ...ection Attaching the Cable TV Wire to the Wireless Voice Gateway 1 Locate the Cable TV wire You may find it one of three ways a Connected directly to a TV a Cable TV converter box or VCR The line will...

Page 20: ...4 to connect the Wireless Voice Gateway to the Ethernet port on your computer Instructions must be followed in the order they appear 1 Connect one end of the coaxial cable to the cable connection on t...

Page 21: ...end to the CABLE jack on the Wireless Voice Gateway 2 Connect the plug from the AC power supply into the POWER AC ADAPTER jack on the Wireless Voice Gateway and plug the power supply into an AC outle...

Page 22: ...More Than A Computer to the Wireless Voice Gateway If you need to connect more than one computer to the Wireless Voice Gateway simply connect the computers to an Ethernet port on the rear panel Fig 4...

Page 23: ...a standard phone line cord directly from the phone fax machine answering machine caller ID box etc to one of the LINE jacks on the Wireless Voice Gateway 2 If there is a phone line in your home which...

Page 24: ...can be used Each of these steps is represented by a different pattern of flashing lights on the front of the modem Note All indicators flash once before the initialization sequence If both DS and US...

Page 25: ...ess Voice Gateway offers local management capability through a built in HTTP server and a number of diagnostic and configuration web pages You can configure the settings on the web page and apply them...

Page 26: ...nterface e g Software in this example Main Window the current workspace of the web management containing configuration or status information For easy navigation the pages are organized in groups with...

Page 27: ...ge the password At your first connection or while the password is the default one a warning message is displayed on the top banner of each Web configuration page We want to encourage you to change the...

Page 28: ...ection of this page shows how long your gateway has operated since last time being powered up and some key information the Cable Modem received during the initialization process with your cable compan...

Page 29: ...n only 26 2 Connection This page reports current connection status containing startup procedures downstream and upstream status CM online information and so on The information can be useful to your ca...

Page 30: ...tor following a change by the user who wants to come back to the default setting after using its own settings When the current password is the default one the user is strongly encouraged to change the...

Page 31: ...erform this reset set Restore Factory Defaults to Yes and click Apply This has the same effect as a factory reset using the rear panel reset switch where you hold on the switch for 15 seconds then rel...

Page 32: ...Chapter 2 WEB Configuration Illustrations contained in this document are for representation only 29 If the password is no accepted an error message is displayed Click on try again...

Page 33: ...ping Test enter the information needed and press Start Test the Result will be displayed in the lower part of the window Press Abort Test to stop and Clear Results to clear the result contents Note F...

Page 34: ...guration Illustrations contained in this document are for representation only 31 5 Event Log This page displays the contents of the SNMP event log Press Clear Log button to clear the logs Fig 12 Gatew...

Page 35: ...cument are for representation only 32 6 Backup Restore Backup Restore Settings This page allows you to save your current settings locally on your PC or to restore settings saved previously The file na...

Page 36: ...PCs A DHCP server leases an IP address with an expiration time To change the lowest IP address that your gateway will issue to your PCs enter it into the IPAddress box and then click Apply IPAddress...

Page 37: ...n Type will lead to different contents Take the WAN connection type DHCP for example you can release and renew the WAN lease by pressing the buttons You can enter a spoofed MAC address that causes you...

Page 38: ...displays the status of the DHCP clients and current system time You can cancel an IP address lease by selecting it in the DHCP Client Lease Info list and then clicking the Force Available button If yo...

Page 39: ...apter 2 WEB Configuration Illustrations contained in this document are for representation only 36 4 DDNS Dynamic DNS service This page allows to setup for Dynamic DNS server Fig 17 Gateway Network DDN...

Page 40: ...cument are for representation only 37 5 Time server This page allows configuration and display of the system time obtained from network servers via Simple Network Time Protocol The system has to be re...

Page 41: ...LAN PPTP Point to Point Tunneling Protocol is another mechanism sometimes used in VPNs Remote Config Management makes the configuration web pages in your gateway accessible from the WAN side Note tha...

Page 42: ...ent are for representation only 39 discover the services from other registered UPnP devices on the network NatSipAlg Enable the gateway implements SIP ALG Application level gateway It is enabled by de...

Page 43: ...P Filtering This page enables you to enter the IP address ranges of PCs on your LAN that you don t want to have outbound access to the WAN These PCs can still communicate with each other on your LAN b...

Page 44: ...ing This page enables you to enter the MAC address of specific PCs on your LAN that you do not wish to have outbound access to the WAN As with IP filtering these PCs can still communicate with each ot...

Page 45: ...o send packets to Any packets your LAN PCs send to these destination ports will be blocked For example you could block access to worldwide web browsing http port 80 but still allow email service SMTP...

Page 46: ...LAN if the destination port application matches one you specify This page allows you to specify up to 10 such rules For example to specify that outsiders should have access to an FTP server you have r...

Page 47: ...rigger for that game by entering into Trigger Range the range of destination ports your game will be sending to and entering into Target Range the range of destination ports the other player on the WA...

Page 48: ...hat should be left accessible to all PCs from the WAN side for all ports For example if you put an HTTP server on this machine anyone will be able to access that HTTP server by using your gateway IP a...

Page 49: ...in small business situations where more than one LAN local area network is installed The RIP protocol provides the gateway a means to advertise available IP routes to these LANs to your cable operato...

Page 50: ...ages you designate the gateway packet types you want to have forwarded or blocked You can activate settings by checking them and clicking Apply The web related filtering features you can activate from...

Page 51: ...ing Use this page to set rules that will block specific LAN side PCs from accessing the Internet but only at specific days and times Specify a PC by its hardware MAC address and then use the tools to...

Page 52: ...ices when Firewall protection events occur Click E mail Log to immediately send the email log Click Clear Log to clear the table of entries for a fresh start The log of these events is also visible on...

Page 53: ...web pages On these pages you designate the gateway packet types you want to have forwarded or blocked You can activate settings by checking them and clicking Apply Here are some of your choices on the...

Page 54: ...reless channel setting may not provide optimum performance in your home if you or your neighbors have other interfering 2 4GHz devices such as cordless phones If your wireless PC is experiencing very...

Page 55: ...terface to enabled Wireless MAC Address The MAC address for this wireless device will be displayed in this field automatically Output Power This setting decides the output power of this device You may...

Page 56: ...to retrieve the settings and click Apply Setting Description Value List or Range Default Network Name SSID Set the Network Name also known as SSID of this network Up to 32 character string containing...

Page 57: ...veral different modes of wireless security You will have to enter proper information according to the mode you select Fig 33 Gateway Primary Network WPA WPA WPA WPA Wi Fi Protected Access WPA2 WPA2 WP...

Page 58: ...e You need to connect one end of the Ethernet cable to the Ethernet port on the back of your computer and the other end to the ETHERNET port on the Wireless Voice Gateway If you select WEP 64 bit or 1...

Page 59: ...tication Server Please key in the IP Address for the RADIUS Server RADIUS Port Besides the IP address of the RADIUS Server you have to enter the port number for the server Port 1812 is the reserved RA...

Page 60: ...ption keys so that the same encryption key will never be used twice AES provides security between client workstations operating in ad hoc mode It uses a mathematical ciphering algorithm that employs v...

Page 61: ...that you can adjust including WPA WPA2 Encryption WPA Pre Shared Key and Group key Rotation Interval WPA Pre Shared Key Please type the key to be between 8 and 63 characters or 64 hexadecimal digits O...

Page 62: ...P in order to configure the Security Settings on both devices WPS Config It will help you to Enable or Disable the WPS feature To enable you need to select WPS to disable you need to select Disabled N...

Page 63: ...sh Button And then if you click Add button then WPS Setup AP page will appear as shown in Fig 38 Fig 40 WPS Setup AP PUSH And WPS Configure Status will be In progress after establishing the connection...

Page 64: ...connected Wi Fi client Fig 42 WPS PIN PIN Use this option to set the PIN enter 4 8 digits PIN of the device you wish to configure After entering the pin click Add button then the WPS Setup AP page wi...

Page 65: ...Chapter 2 WEB Configuration Illustrations contained in this document are for representation only 62 Fig 44 WPS Setup AP successful PIN...

Page 66: ...ocument are for representation only 63 3 Guest Network This page allows you to configure a guest network You can refer to the details described in previous sections to make the WiFi security settings...

Page 67: ...select Allow to permit only the clients on the list to access the cable modem or choose Deny to prevent the clients on the list to access this device MAC Address Your Gateway identifies wireless PCs b...

Page 68: ...aditional bridging The wireless gateway can be placed in a mode that allows the gateway to communicate with other extender wireless access points either exclusively or mixed with communications to loc...

Page 69: ...QoS The QoS assigns priority to the selected network traffic and prevents packet collisions and delays thus improving VoIP calls and watching video over WLANs Enable WMM This field allows you to enabl...

Page 70: ...only 67 VoIP Basic Web Page Group 1 Basic LAN This page displays the basic LAN status of this device including the downstream and upstream status device information and interface parameters You can s...

Page 71: ...Chapter 2 WEB Configuration Illustrations contained in this document are for representation only 68 2 Hardware Info The hardware Info is displayed on this page Fig 50 VoIP Basic Hardware Info...

Page 72: ...nfiguration Illustrations contained in this document are for representation only 69 3 Event Log The event logs are displayed on this web page You can check them whenever you need Fig 51 1 VoIP Basic E...

Page 73: ...Chapter 2 WEB Configuration Illustrations contained in this document are for representation only 70 Fig 51 2 VoIP Basic Event log PacketCable...

Page 74: ...Chapter 2 WEB Configuration Illustrations contained in this document are for representation only 71 4 CM State This page shows the current state of the cable modem Fig 52 VoIP Basic Cm state...

Page 75: ......

Page 76: ...illustrates this concept with the cable modem CM functionality on the left and networking functionality on the right In this figure the numbered arrows represent communication based on source and dest...

Page 77: ...with the CM itself Networking Section The Networking section of your gateway also uses TCP IP Transmission Control Protocol Internet Protocol for the PCs you connected on the LAN side TCP IP is a net...

Page 78: ...ll examples of applications Inside the packet these applications are designated by their port number Port 80 the standard HTTP port is an example of a port number The Networking section of the router...

Page 79: ...web page diagnostics and con guration This stack uses a fixed IP address 192 168 100 1 It uses a MAC address of MAC label 1 the MAC label is found on the bottom of the unit E g if the MAC address is...

Page 80: ...stacks are active IP Stack 1 for use by the cable company to communicate with the Cable Modem section only This stack receives its IP address from the cable company during CM initialization It uses t...

Page 81: ...is MAC address would be 00 90 64 12 B1 93 IP Stack 5 for use by you to locally i e from somewhere on the LAN side in your home communicate with the Cable Modem and Networking sections to access the in...

Page 82: ...my Wireless Voice Gateway is connected how do I get access to the Internet A Your local cable company provides your internet service offering a wide range of services including email chat and news an...

Page 83: ...ormance enhancing WiFi technologies designed to improve wireless network efficiency and boost throughput It is more efficient in mixed environments and it can work with 802 11a b g networks When Xpres...

Page 84: ...Even new computers don t always have Ethernet capabilities be sure to verify that your computer has a properly installed Ethernet card and the driver software to support it Check to see that you are u...

Page 85: ...reless Voice Gateway is connected to existing house telephone wiring make sure that another telephone service is not connected The other service can normally be disconnected at the Network Interface D...

Page 86: ...ctly from your cable company then warranty service for the Digital Cable Modem may be provided through your cable provider or its authorized representative For information on 1 Ordering Service 2 Obta...

Page 87: ...nt F Connector A type of coaxial connector labeled CABLE IN on the rear of the Wireless Voice Gateway that connects the modem to the cable system HTTP HyperText Transfer Protocol Invisible to the user...

Page 88: ...nterconnected networks between computers with diverse hardware architectures and various operating systems TFTP Trivial File Transfer Protocol the system by which the Media Terminal Adapter s configur...

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