20
Your guarantee
UK and Ireland (GB + IE)
Dear Customer,
Thank you for purchasing this THOMSON product and for your confidence in our company.
This product meets applicable safety requirements and has undergone stringent testing during
manufacture.
However, should there occur a defect, the product or its defective part(s) (excluding accessories
and consumables, especially lamps of DLP rearprojectors) will be repaired free of charge (labour
and parts) or, at THOMSON’s discretion, exchanged for a similar item, provided that it has been
returned within 12 (twelve) months from the date of original purchase (date of receipt), is
defective in materials and/or workmanship and has been bought in any of the following
countries: FR, IT, ES, PT, GB, IE, DE, CH, AT, BE, LU, NL, PL, CZ, HU, SK (Territory) or in
a Duty-free shop in the named countries.
This guarantee will be granted only upon presentation of the original invoice or cash receipt,
indicating the date of purchase and dealer’s name, and of this guarantee card with the product
type and serial number. The benefits of this guarantee may be refused if the invoice, cash receipt
or guarantee card has been altered in any way, deleted or made illegible after the original
purchase.
This guarantee does not apply to any of the following:
1. Damage caused by accidents including, but not limited to, lightning, fire, water.
2. Transport costs between the home and place of service and other costs and risks of transport
relating directly or indirectly to this guarantee.
3. Damage to the product resulting from neglect, misuse, including but not limited to, failure to
use, repair and/or install the product for its normal domestic purposes and/or in accordance with
the operating instructions on its proper installation and use, especially, referring to the user
manual, burned screen provoked by the lengthy display of a fixed picture like broadcaster logo or
4x3 format
4. Modifications, adaptations and alterations of the product to operate in a country other than
that for which it was originally designed and manufactured, or any damage resulting from such
modifications.
5. Usage other than usual consumer home usage.
6. Defects on individual pixels when the number of defective is below the following number:
Dark pixels: 7
Bright pixels: 3
Total dark and bright: 8
These statements do not affect your statutory rights as a consumer under applicable national
legislation in force, nor your consumer’s rights against the dealer from whom you bought the
product.
If you need service, whether or not under guarantee, please approach the dealer who sold you the
product.
In your own interest we advise you to read the instruction booklet for your THOMSON product
carefully before contacting your dealer or service center.
If you need service while in a country (within the named Territory) other than the one where you
bought your product, please contact the nearest THOMSON InfoCenter.
Should you have any questions which your dealer is unable to answer, please contact:
THOMSON InfoCenter (UK,IRL)
Unit 1, Zone D
Chelmsford Road
Industrial Estate, Great Dunmow
Essex CM6 1XG (England)
tel. 0871 712 1312*
http://www.thomson-europe.com
*(0.1£ per minute call cost)
