26
Additional Information
EN
Troubleshooting
The appliance does not switch on.
• Make sure it is plugged into a mains socket.
• Press the
button on the remote
control or the
ON/ECO
button on the
front of the appliance.
The device switches off spontaneously.
• The device switches off automatically
when it is in STOP mode for more than 30
minutes without any user intervention.
Switch it on again.
It is impossible to read the disc.
• Insert the disc with the printed side facing
up.
• Check that the disc can actually be played
by this device (see page 28).
• If you are trying to play a disc containing
JPEG files, check that the files have a
resolution of less than 2 megapixels.
• Check that the disc’s regional code
matches the player’s regional code.This
player’s regional code is 2.
• Clean the disc (see page 27).
There is no picture.
• Check you have switched on the TV set.
• Check the connections (see pages 4 and 5).
• Select the AV input assigned to the player
on the TV.
The picture is of poor quality (with
snow or lines).
• Check the connections (see pages 4 and 5).
There is no sound or the sound is of
poor quality.
• Check the connections (see pages 4 and 5).
• Make sure the speakers are connected.
• Make sure the MUTE function is not on.
No surround sound.
• Check the speaker configuration in the
Sound
menu.
The remote control does not work or
works only intermittently.
• Check that batteries are inserted or
change them.
• Aim the remote control at the appliance.
The infrared beam must not be blocked or
interrupted.
• Check that the remote control is
configured to control the device you are
trying to operate with it. Press the
DVD.CD
button if you want to operate a
DVD player, the
TV
button to operate a
television set and the
TUNER
button to
operate the radio.
The subtitles do not appear.
• Check that the DVD disc provides
subtitles.
• Refer to the section on how to display
subtitles (see page 13).
The disc menu language is not the
correct one.
• The disc menu language has not been set
up (see page 25).
• The language of your choice is not
available on the disc (see page 25).
You have forgotten your password
(Parental control).
• When the player is on and the disc tray is
opened, press and hold the
button on
the front panel until the unit goes into
standby mode.All system settings will be
restored to default, the parental password
will also be reset.
Your DivX files won’t play.
• When you encounter problems make sure
that the file that you are trying to play
actually contains DivX video.The files
often use the term “DivX” in their
filename even though they have in fact
been coded in another format.
• Problems playing DivX version 5.1 and the
version 2.5 player: with some recent DivX
versions coding problems may arise that
are directly linked to the ability of your
computer to provide the total capacity of
its microprocessor during the coding
procedure. During playback, this leads to
picture problems or a lack of
synchronisation between sound and
picture.
DPL933_EN 11/03/05 10:47 Page 26
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