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Chapter 5 - Troubleshooting
THOR’s ISO9001 quality assurance system has been approved by the CQC organization. We
guarantee the products’ quality, reliability and stability. All THOR products haven passed all
testing and manual inspections before they are shipped out. The testing and inspection scheme
already covers all the Optical, Electronic and Mechanical criteria which have been published
by THOR. To prevent a potential hazard, please strictly follow the operation conditions.
Prevention Measures
Installing the device in a place where the environmental temperature is between 0 to
45 °C
Making sure the unit has plenty of ventilation for the heat-sink on the rear panel; and
other heat-sink bores if necessary
Checking the AC input within the power supply and ensure it is working, the connection
is correctly installed before switching on device
Checking the RF output levels to stay within a tolerable range, if it is necessary
Checking all signal cables have been properly connected
Frequently switching on/off device is prohibited; the interval between every switching
on/off must be greater than 10 seconds.
Conditions needed to unplug power cord
Power cord or socket damage.
Any liquid that got into the device.
Any stuff that could cause a circuit short
Device in damp environment
Device has suffered from physical damage; i.e. it fell off a rack.
Longtime idle.
After switching on and restoring to factory setting, device still won’t work properly.
Maintenance needed on device
