K I O S K O P E R A T I O N S M A N U A L
18
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Keep their finger still: The LED will light up to scan their fingerprint. They need to keep the
finger in place while the fingerprint is scanned.
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Find the core of the fingerprint: The core of the fingerprint is located between the middle and
lower edge of the first segment of your finger. An easy way to ensure that the core is scanned
is to place the finger on the reader so that the first joint of the finger aligns with the bottom
edge of the sensor window.
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Problematic fingerprints: By following the above guidelines, you should be able to get
consistently good results. Sometimes, however, certain skin conditions or environments may
cause poor fingerprint images. Damp skin may cause fingerprints that are too dark or
smudged, but can be remedied by wiping fingers before input. If your finger is extremely dry,
you can safely use a moisturizing lotion before input.
Black Screen and/or Kiosk Rebooting Continuously
Check internet connection, the kiosk will reboot every 2 minutes if no internet can be located.
Make note that the screen will be black just prior to the kiosk software loading.
Contact our customer support hotline, 715.386.2233, option #2.
Summary of Contents for Kiosk
Page 23: ...K I O S K O P E R A T I O N S M A N U A L 21 Appendix A ...
Page 24: ...K I O S K O P E R A T I O N S M A N U A L 22 Appendix B ...
Page 25: ...K I O S K O P E R A T I O N S M A N U A L 23 Appendix C ...
Page 26: ...K I O S K O P E R A T I O N S M A N U A L 24 Appendix D ...
Page 27: ...K I O S K O P E R A T I O N S M A N U A L 25 Appendix E ...