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TIBCO LogLogic Support
TIBCO LogLogic Support
TIBCO LogLogic Technical Support is available to resolve issues that might arise. The
LogLogic Documentation Team is eager to receive your feedback to help ensure the
documentation helps everyone as much as possible.
Technical Support
LogLogic is committed to the success of our customers and to ensuring our products
improve customers' ability to maintain secure, reliable networks. Although LogLogic
products are easy to use and maintain, occasional assistance might be necessary. LogLogic
provides timely and comprehensive customer support and technical assistance from
highly knowledgeable, experienced engineers who can help you maximize the
performance of your LogLogic Appliances.
To reach the TIBCO LogLogic Support team by telephone:
Toll Free, US—1 800 957 LOGS (5647) Toll—1 408 834 7480
Toll Free, Canada—1 800 957 LOGS (5647) Toll—1 408 834 7480
Toll Free, Mexico—1 800 957 LOGS (5647) Toll—1 408 834 7480
Toll Free, United Kingdom—00 800 0330 4444 Toll—01480 479391
Toll Free, Mainland Europe—00 800 0330 4444 Toll— +44 1480 479391
Email:
ll
-support@tibco.com
Customer Support website:
https://support.tibco.com/esupport/loglogic.htm
When contacting LogLogic Support, be prepared to provide the following information:
Your name, email address, phone number, and fax number
Your company name and company address
Your appliance model and release version
Serial number located on the back of the Appliance or the eth0 MAC address
A description of the problem and the content of pertinent error messages (if any)
