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Tiernan Warranty Statement and
Technical Support
Tiernan Communications, Inc. (Tiernan) warrants that its products will
be free from defects in material and workmanship at the time of
shipment and that they will conform to applicable specifications. In no
event will Tiernan be liable for consequential misuse or damages.
The Tiernan TDR7 MPEG–2 IRD is warranted against any
above–mentioned defects that appear within one (1) year of the
shipping date.
Should it be necessary to make a claim against this warranty, you must
first notify Tiernan Communications Product Support to define the
nature of the problem and determine whether proper operation may
be restored with instruction over the phone.
Should it be necessary to return the TDR7 to Tiernan for analysis, you
must obtain a Return Materials Authorization (RMA) number from
Tiernan Communications Product Support. To obtain an RMA number,
you must provide Tiernan Communications Product Support with the:
■
Unit serial number
■
Model number
■
A detailed description of the problem
■
Any additional information you can provide, such as operating
conditions (equipment interfaces, etc.) and circumstances
leading to the occurrence of the problem
A Return Materials Authorization Form is included as the last page in
your equipment operator manual to assist you in providing the
necessary information. For more information on returning units to
Tiernan, refer to the Returning Units section of this Appendix.
Summary of Contents for TDR7
Page 17: ...Chapter 1 TDR7 Overview...
Page 18: ......
Page 25: ...Chapter 2 Installing the TDR7...
Page 26: ......
Page 48: ...Chapter 2 34 Installing the TDR7...
Page 49: ...Chapter 3 Using the Control Front Panel...
Page 50: ......
Page 78: ......
Page 79: ...Chapter 4 Using a Remote Control Device Interface...
Page 80: ......
Page 111: ...Chapter 5 Configuring the TDR7...
Page 112: ......
Page 151: ...Chapter 6 Troubleshooting...
Page 152: ......
Page 169: ...157 Appendixes Maintenance Glossary Warranty Specifications and Index...
Page 170: ...I...
Page 176: ...164 Maintenance...