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Troubleshooting
Transmission or Transport Problems
Problem:
Modulator transmit clock faults or frame sync faults.
Solutions: Ensure that the clock rates of the TE3000 and the modulator match.
Ensure that the coax cable is connecting the transport output connector (ASI Out) to the correct
modulator connector (Mod ASI In).
Decoder Problems
Problem:
No video output from the decoder.
Solutions
Verify that the video cabling to the encoder is correctly connected. Verify that the cabling from
the decoder to the monitor is correctly connected.
Ensure that the TE3000 is configured for the video input source that is being provided.
Problem:
No audio output from the decoder.
Solutions: Verify that the audio cabling to the encoder is correctly connected.
Verify that the cabling from the decoder to the audio monitor is correctly connected.
Ensure that the TE3000 is configured for the audio input source that is being provided.
Problem:
No video or audio output from the decoder.
Solutions: Data link problem between the encoder and decoder. This could be caused by excessive
satellite noise or other data corruption.
Problem:
Green or black stripes across the middle of the video.
Solutions: Noisy or “dirty” AC power. Change to a “clean” power source, or use an AC power filter or power
conditioner.
Ensure that the input source is in the proper format and conforms to specified input levels.
Summary of Contents for TE3000
Page 10: ...viii Preface ...
Page 14: ...4 TE3000 Overview ...
Page 52: ...42 Using the Front Panel ...
Page 94: ...84 Maintenance and Software Upgrades ...
Page 96: ...86 Technical Specifications ...
Page 102: ...92 TE3000 PID Assignments ...
Page 112: ...102 Glossary ...