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Tiger Serve 1U Assembly Guide                                                                                                                                                                        

Initial Setup of the

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communicate with the appliance through this port. For more information, refer to 
“Configure the IP Addresses of the Appliance” on page 19.

Tiger Serve supports teaming of the ports of each network card. If you choose to team 
the ports of a network card, all its ports will be accessible through just one IP address. 
To benefit from ports teaming, you must use an Ethernet switch, which supports Link 
Aggregation Control Protocol (IEEE 802.1ax, LACP) and is set up for teaming.

Additionally, Tiger Serve allows you to assign two or more IP addresses to the same 
network card, thus making it accessible from networks on different subnets.

Changing the name of the appliance can be useful to more easily identify your 
appliance on the network or, if you deploy more than one Tiger Serve appliances in 
your organization, to facilitate you in distinguishing them. For more information, 
refer to “Change the Name of The Appliance” on page 20.

Team/Unteam Network Ports

To facilitate you with assigning IP addresses to the network ports of the appliance, Tiger 
Serve allows you to team the ports of a single network card. This way all ports of a network 
card will be accessible through a single IP address.

Important: 

To benefit from ports teaming, you must use an Ethernet switch, which 

supports Link Aggregation Control Protocol (IEEE 802.1ax, LACP) and is set up for 
teaming.

You can unteam the ports of a network card at any time. When you unteam the ports 
of a network card, they are automatically assigned the IP addresses they have had 
before teaming them - either the default ones assigned by the appliance, or the ones 
you have manually specified. Should you decide to team the ports again, you will have 
to specify the IP address manually again.

To team/unteam the ports of a network card:

1.

In the left pane of the web interface, click System and then Network Configuration.
The page lists all detected network cards, except the Public port and the Admin 
port.

2.

In the tile of a network card, do one of the following:

• 

Select Use as a team, and then click Apply.

The teamed ports are listed on the IP Configuration page, where you can assign an 
IP address to them.

• 

Select “Use as individual ports”, and then click Apply.

The ports are listed on the IP Configuration page individually with their previous 
IP addresses (the ones you have manually specified, or, if none has been specified, 
the default ones).

Configure the IP Addresses of the Appliance

Your Tiger Serve appliance can have any of the following network ports:

Public port — 

1GbE port designed to connect the appliance to your corporate 

network and provide it with access to shared resources and the Internet and also used 
for metadata exchange between the appliance and Fibre Channel Tiger Clients.

1/10GbE ports — 

designed to provide for both data and metadata traffic of Tiger 

Clients connected to the appliance via 10GbE connection.

Summary of Contents for Serve 1U

Page 1: ...Tiger Serve 1U Assembly Guide Product Overview 3 Site Installation 5 Hardware Monitoring 13 Post Installation Maintenance 14 System Restore 16 Initial Setup of the Appliance 17 ...

Page 2: ...r such local law certain disclaimers and limitations of this Warranty Statement may not apply to the customer For example some states in the United States as well as some governments outside the United States including provinces in Canada may Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer e g the United Kingdom Otherwise restric...

Page 3: ...ents connected to the appliance via 1 10GbE access the volumes concurrently without risk of data corruption utilizing the optimum of their connection The appliance is shipped fully configured to you To deploy it you should simply 1 Rack mount the appliance or install it on a table top see Installing Tiger Serve on page 7 2 Connect the appliance to the shared storage and to client computers see Cab...

Page 4: ...t View Tiger Serve s front features the front panel bezel flanges and the controls of the appliance System reset button and system power button Tip The back of the appliance features a system reset and system power buttons which can be used instead once you install the front panel bezel USB 2 0 port for firmware updates and system recovery LED indicators for monitoring system status and connectivi...

Page 5: ...e with LC connectors for SFP transceivers Clients via Fibre Channel fibre optic cable with LC connectors for SFP transceivers Clients via 10GbE depending on the 10GbE adapter model fibre optic cable with LC connectors for SFP transceiver or copper cable with SFP transceiver patch cable with RJ 45 modular connectors Clients via 1GbE patch cable with RJ 45 modular connectors Site Installation Unpack...

Page 6: ...t the foam protectors 4 Take out the foam case with the appliance holding it at each side and place it on a surface ensuring that the system remains stable Important Tiger Serve weighs approximately 20kg Attempting to move it without assistance could cause personal injury Request assistance and use proper lifting techniques when lifting the appliance ...

Page 7: ...an to install your Tiger Serve in a rack and you opt for tabletop installation ensure that the surface is clean and in a safe location the appliance is stable its bottom faces down and its top faces up Tip To determine the top and bottom of the appliance use the text direction on the printed labels the appliance is installed off the floor dust that accumulates on the floor is drawn into the interi...

Page 8: ...flanges on each side of the appliance s front panel 2 Using your index finger push inward the release latch at each side of the bezel and slightly push the bezel to the front panel until you hear a clicking sound To remove the bezel with your index finger push inward the release latches at each side of the bezel and gently pull it away from the front panel ...

Page 9: ...blinking in green If there s problem with the module installation its LED indicator is red blinking or solid or there is no light at all Powering On The Appliance To power on the appliance 1 Press once the power button at the back of the appliance 2 Wait until the button or the power status LED at the front becomes solid green To turn off the appliance Important It is advisable to always attempt t...

Page 10: ... 10GbE directly or using an Ethernet switch there s no need to connect that computer through the Public port as well Additionally Tiger Serve features an Admin port for safety net connection to the appliance To connect a computer to the Admin port 1 Plug one end of the network cable provided in the shipment in the Admin port 2 Plug other end of the network cable in the LAN port of the computer To ...

Page 11: ...g other end of the fiber optic cable in the port of the Fibre Channel switch that is connected to the shared storage Note If you opt for interconnection via switch refer to your switch documentation for further setup instructions To interconnect Tiger Serve through the 10GbE port Note Your Tiger Serve shipment does not include copper and fiber optic cables 1 Remove the protective black cap from th...

Page 12: ... the Ethernet switch that is connected to client computers Note If you opt for interconnection via switch refer to your switch documentation for further setup instructions To interconnect Tiger Serve through the Public port Note Your Tiger Serve shipment doesn t include twisted pair cables 5 Plug one end of the network cable into the Public port of the appliance 6 Plug other end of the network cab...

Page 13: ...n can include an 8Gb FC card The FC card is set up to work in auto mode i e its port transmits data depending on the connectivity mode of the storage s or the switch s FC card You can view the transmission mode through the FC port using the LED indicators above it If the FC port LED s light is off the port is inactive 8 Gb Cards Indicator LED color Status Description system activity LED green soli...

Page 14: ...r module of the same model To replace a failed power module 1 Find the failed power module the light of its LED indicator is solid red or there s no light at all Indicator LED color Status Description activity LED left indicator green blinking The adapter is sending or receiving network data at up to 10Gbps No network activity on the link link LED right indicator amber solid or blinking The 10GbE ...

Page 15: ... Guide Post Installation Maintenance 15 2 Unplug its power cable from the module s socket 3 Holding the lever of the power module with your index finger push the side tab to the right and slide out the unit from the appliance ...

Page 16: ...he appliance to the factory default settings in case of system malfunction or failure Important All your settings IP addresses defragmentation preferences password for the web interface etc will be lost after restoring the system to the default factory settings Follow the instructions below or contact Tiger Technology support for assistance at support tiger technology com To perform system restore...

Page 17: ...Tiger Serve appliances are shipped to you with preset IP address of the Public port 172 16 100 100 and a preset address of the Admin port 1 2 3 4 or 1 21 32 1 if such port is predefined by vendor Note The Admin port is designed as a safety net in case you misconfigure the appliance s network identification and fail to connect to it For detailed procedure refer to steps on page 18 To access the web...

Page 18: ...e Admin port of your appliance uses IP address 1 21 32 1 set the IP address of your computer to 1 21 32 2 and the subnet mask to 255 255 255 0 If the Admin port of your appliance uses IP address 1 2 3 4 set the IP address of your computer to 1 2 3 10 and the subnet mask to 255 255 255 0 2 Connect the computer to the Admin port of the appliance 3 In a web browser type the preset IP address of the a...

Page 19: ...tocol IEEE 802 1ax LACP and is set up for teaming You can unteam the ports of a network card at any time When you unteam the ports of a network card they are automatically assigned the IP addresses they have had before teaming them either the default ones assigned by the appliance or the ones you have manually specified Should you decide to team the ports again you will have to specify the IP addr...

Page 20: ...etwork ports of Tiger Serve make sure that you avoid the following IP addresses as they are either link local addresses or are in use by Tiger Serve services Link local addresses in the range 169 254 0 0 169 254 255 255 IPMI addresses in the range 1 1 1 0 1 1 1 255 To assign an IP address to a network port 1 In the left pane of the web interface click System and then IP Configuration The IP Config...

Page 21: ...ystem and then Settings 2 In Date and Time select the desired date time zone and specify the exact time 3 Click Set Date and Time Select The Deployment Environment of Tiger Serve By default Tiger Serve is configured to operate in workgroup environment the appliance is pre configured as a member of the WORKGROUP workgroup and any user that can connect to it has access to all resources on the shared...

Page 22: ...ot When the appliance is online again accesses to files folders on the shared volumes are authenticated against the specified Active Directory domain To set workgroup environment for Tiger Serve 1 In the left pane of the web interface click System and then Settings 2 In Domain Info click No domain The domain controller may require that you authenticate yourself as a user authorized to remove compu...

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