Tiger Technology Tiger Box 3U16, Assembly Manual

Page 1: ...Tiger Box 3U16 Assembly Guide Product Overview 3 Site Installation 6 Hardware Monitoring 13 Post Installation Maintenance 16 System Restore 21 Initial Setup of the Appliance 21 ...

Page 2: ... modified to be consistent with such local law Under such local law certain disclaimers and limitations of this Warranty Statement may not apply to the customer For example some states in the United States as well as some governments outside the United States including provinces in Canada may Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of ...

Page 3: ...t and or 1Gb Ethernet The appliance is shipped fully configured to you To deploy it you should simply 1 Rack mount the appliance or install it on a table top see Install Tiger Box on page 6 2 Connect the appliance to the power source see Connecting The Appliance to The Power on page 8 3 Turn on the appliance see Powering On The Appliance on page 9 4 Connect client computers to the ports of the app...

Page 4: ...at the back of the chassis are intact If a warranty sticker is damaged immediately contact Tiger Technology at support tiger technology com Hardware Overview Note The pictures used to illustrate the product in this manual may differ from the Tiger Box appliance you have received depending on the model and firmware version Technical Characteristics Front View Note Your Tiger Box appliance is shippe...

Page 5: ...x SAS port for directly connecting a Tiger Box expansion chassis depending on the configuration you have purchased client connectivity through 8 16Gb FC ports 10Gb Ethernet ports 1Gb Ethernet ports 1 x Ethernet port for public and Internet communication Public port 1 x Ethernet port for safety net access to the appliance Admin port Tiger Box supports the following types of cables for connection of...

Page 6: ...iance within your facility Also check the appliance s technical characteristics to make sure that the rack the table meets the physical electrical and thermal specifications Rack mount Tiger Box You can mount Tiger Box 3U16 in a standard 19 inch wide four post rack A rack mount rails kit is included in your shipping If you are installing Tiger Box in a rack follow the instructions supplied in the ...

Page 7: ...the enclosure It is advisable to clean the bezel filter every 3 months For steps about removing and cleaning the bezel refer to Cleaning the Bezel Filter on page 16 You may have to remove the bezel in order to monitor RAID drives activity see steps on page 14 replace a failed RAID drive see steps on page 16 power on off or restart the appliance perform system restore Tip You can install remove the...

Page 8: ...Screw the two thumb screws on either side clockwise Connecting The Appliance to The Power Your Tiger Box 3U16 is shipped to you with two power supply modules installed in the rear of the appliance These modules supply redundant power to Tiger Box should a power supply module fail you can replace it while the system is operating see Replacing a Failed Power Module on page 19 You can replace a faile...

Page 9: ...iance is properly connected the power module LED indicator will display solid green light If there s problem with the module installation its LED indicator is amber solid or blinking or there is no light at all Powering On The Appliance To power on the appliance Note If the front panel bezel is installed to power on off or restart the appliance you must first remove the bezel following the steps i...

Page 10: ... client to a separate network port but rather connect them to the Public port through an Ethernet switch and spare the remaining network ports for connecting LAN clients You can connect client computers directly to the available FC 10GbE 1GbE ports for full bandwidth or you can expand the number of connected clients by deploying FC Ethernet switches Note that in this configuration the bandwidth av...

Page 11: ...ables The FC ports are with optical SFPs 1 If your fiber optic cable has protective caps remove them 2 Plug one end of the fiber optic cable into the SFP socket of the appliance port 3 Do one of the following Plug other end of the fiber optic cable in the port of the Fibre Channel card of the client computer Plug other end of the fiber optic cable in the port of the Fibre Channel switch and then c...

Page 12: ...g other end of the cable in the 10GbE port of the client computer Plug other end of the cable in the 10GbE port of the Ethernet switch and then connect the switch to the client computer s 10GbE port Note If you opt for interconnection via switch refer to your switch documentation for further setup instructions To connect a LAN computer via 1GbE port Note Your Tiger Box shipment does not include tw...

Page 13: ...nd fail to access it from any computer Hardware Monitoring Monitoring the System Activity The LEDs on the bezel of Tiger Box allow you to monitor the system activity You can monitor the system activity without removing the front panel bezel Indicator LED color Status Description power fail LED red solid power supply error information LED red solid an overheat condition has occurred red slow blinki...

Page 14: ... the client s or the switch s FC card You can view the transmission mode through any FC port using the LED indicators above it If the FC port LED s light is off the port is inactive 8Gb Cards 16Gb Cards 10 GbE Ports You can view the status of your connection through a 10GbE port using the LED indicator above it IPMI port activity LED green blinking there is activity on the IPMI port offline or no ...

Page 15: ...iving power or the 10GbE LAN card is not initialized Indicator LED color Status Description speed LED left indicator amber solid Operating as a Gigabit connection 1000 Mbps green solid Operating as a 100 Mbps connection Operating as a 10 Mbps connection link LED right indicator green blinking There is activity on this port No link is established Indicator LED color Status Description power module ...

Page 16: ...el see steps on page 8 Replacing a Failed Drive You can replace a failed hard disk while Tiger Box 3U16 is operating and no data on the storage will be lost If your order includes a spare drive it is shipped to you pre installed in a drive carrier and is ready to replace the one that has failed You can also replace a failed drive with a drive not included in your shipment In this case the new driv...

Page 17: ...ier to release the lever and gently pull out the drive carrier Important If by accident you pull out other than the failed drive the RAID becomes offline Insert back the healthy drive and wait until the RAID is again online After that find the failed drive and proceed with the steps 4 if your order does not include a spare drive Uninstall the failed drive from its drive carrier and then install th...

Page 18: ...e that specifies its corresponding drive bay and then slide the drive carrier into the corresponding slot until the lever makes contact with the enclosure 8 Push the lever to finish sliding the drive carrier into the drive bay To ensure that the lever is locked you must hear a clicking sound ...

Page 19: ...e Administration Guide Important Make sure you order an additional spare drive in case another RAID drive fails in the future Replacing a Failed Power Module Your Tiger Box 3U16 is shipped to you with two power supply modules installed in the rear of the appliance These modules supply redundant power to Tiger Box should a power supply module fail you can replace it while the system is operating Yo...

Page 20: ... and pushing to the right the tab of the module with the finger slide out the unit from the appliance 4 Slide in the new power module and hear the side tab click into the bay 5 Push back the lever of the power module to lock it 6 Plug the power cable in the module s socket and power on the appliance ...

Page 21: ...ppliance on page 25 Specify the time and date settings of the appliance see Specify The Time and Date Settings of the Appliance on page 25 Set the environment in which Tiger Box operates workgroup or Active Directory domain see Select The Deployment Environment of Tiger Box on page 26 Once you go through the initial setup Tiger Box can operate normally without having to change any of its settings ...

Page 22: ...of the computer on which you will connect to the Admin port to be on the same network as the preset IP address of the Admin port 1 21 32 1 for Tiger Box appliances shipped before 01 November 2016 or 1 2 3 4 for Tiger Box appliances shipped after 01 November 2016 Important Even though your Tiger Box may be keeping the original IP address 1 21 32 1 should you restore on the appliance a firmware imag...

Page 23: ...t subnets Changing the name of the appliance can be useful to more easily identify your appliance on the network or if you deploy more than one Tiger Box appliances in your organization to facilitate you in distinguishing them For more information refer to Change the Name of The Appliance on page 25 Team Unteam Network Ports To facilitate you with assigning IP addresses to the network ports of the...

Page 24: ...he appliance through this port If computers in your facility are already interconnected in a LAN you can simply assign an IP address to the Public port in the same subnet When a LAN client can reach the appliance both through the Public port and another faster port to ensure that the Tiger Client always mounts the shared volumes over the faster connection it is advisable to set the IP addresses of...

Page 25: ...eir storage servers list you may have to manually edit the appliance s name on client computers refer to the Tiger Client User s Guide To rename the appliance Important To rename the appliance you will have to reboot it 1 In the left pane of Tiger Store s web interface click System and then Settings 2 In Appliance Name enter a new name of the appliance and click Apply 3 Confirm that you want to ch...

Page 26: ...nvironment for Tiger Box 1 In the left pane of the web interface click System and then Settings 2 In Domain Info click Domain 3 In the respective fields enter the domain name and the user name and password of a user that can join computers to the specified Active Directory domain 4 Click Apply 5 In the left pane select System and then Maintenance 6 In System Reset drop down box select Full System ...