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Tiger Box 4U24 Assembly Guide                                                                                                                                                                        

Initial Setup of the

18

Use the USB flash drive included in your Tiger Box appliance shipment to restore the 
appliance to the factory default settings in case of system malfunction or failure.

Important: 

All your settings (IP addresses, defragmentation preferences, password 

for the web interface, etc.) will be lost after restoring the system to the default factory 
settings.

Follow the instructions below or contact Tiger Technology support for assistance at:
support@tiger-technology.com

To perform system restore:

1.

Shut down the appliance.

2.

Plug the USB flash drive in the USB port of the appliance and press the power 
button to start it.
When the system restore finishes, the appliance automatically shuts down.

3.

Unplug the USB flash drive and press the power button of the appliance to start it.

4.

Wait several minutes until the appliance node shuts down again and then press the 
power button to start it.

Note: 

On appliances shipped before 20 December 2016, the system restarts 

automatically instead of shutting down one last time before the appliance is ready. 
To ensure that the system restore is finalized, wait between 5 and 10 minutes 
before attempting to access it.

Initial Setup of the Appliance

Before you begin work with the product on a Tiger Box appliance, you need to perform 
its initial setup. The initial setup includes the following procedures:

• 

Configure the IP address of each network port of the appliance (see “Configure the 

IP Addresses of the Appliance” on page 20).

• 

Change the name of the appliance (see “Change the Name of The Appliance” on page 

21).

• 

Specify the time and date settings of the appliance (see “Specify The Time and Date 

Settings of the Appliance” on page 22).

• 

Set the environment in which Tiger Box operates - workgroup or Active Directory 

domain (see “Select The Deployment Environment of Tiger Box” on page 22).

Once you go through the initial setup, Tiger Box can operate normally without having 
to change any of its settings. Later on you can change any of the settings that you have 
specified during the initial setup from any computer that has access to Tiger Store’s 
web interface.

You can perform the initial setup of the appliance in the web interface of your storage 
server.

Access the Web Interface

Tiger Box appliances are shipped to you with preset IP address of the Public port 
(172.16.100.100) and a preset address of the Admin port (1.2.3.4 or 1.21.32.1), if such 
port is predefined by vendor.

Note: 

The Admin port is designed as a safety net in case you misconfigure the 

appliance’s network identification and fail to connect to it. For detailed procedure, 
refer to steps on page 19.

To access the web interface of the appliance for the first time, your computer should 
be connected to the Public port of the appliance and should use an IP address that is 
on the same subnet as the preset IP address of the Public port. During the initial setup 
of Tiger Box, you can change the IP address of the Public port and of all other network 
ports of the appliance (except the Admin port), letting all computers on the same 
network (with or without the Tiger Client software installed) access Tiger Store’s web 
interface.

To access the web interface of the appliance for the first time:

1.

Connect your computer to the Public port of the appliance directly or through an 
Ethernet switch.

Important: 

It is advisable to connect directly to the Public port, if another 

computer on the network has the same IP address (172.16.100.100), as conflicts 
may arise.

2.

Make sure the IP address of your computer is on the same subnet as the Public port 
(set it to 172.16.100.101, for example).

Note: 

For more details about changing your IP address, refer to the 

documentation of your operating system).

Summary of Contents for Tiger Box 4U24

Page 1: ...Tiger Box 4U24 Assembly Guide Product Overview 3 Site Installation 6 Hardware Monitoring 11 Post Installation Maintenance 14 System Restore 17 Initial Setup of the Appliance 18 ...

Page 2: ... modified to be consistent with such local law Under such local law certain disclaimers and limitations of this Warranty Statement may not apply to the customer For example some states in the United States as well as some governments outside the United States including provinces in Canada may Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of ...

Page 3: ...mputers via 8 16Gb Fibre Channel 10Gb Ethernet and or 1Gb Ethernet The appliance is shipped fully configured to you To deploy it you should simply 1 Rack mount the appliance or install it on a table top see Install Tiger Box on page 6 2 Connect the appliance to the power source see Connecting The Appliance to The Power on page 7 3 Turn on the appliance see Powering On The Appliance on page 8 4 Con...

Page 4: ...nt please contact your reseller or Tiger Technology support immediately Important Check if both warranty stickers at the back of the chassis are intact If a warranty sticker is damaged immediately contact Tiger Technology at support tiger technology com Hardware Overview Note The pictures used to illustrate the product in this manual may differ from the Tiger Box appliance you have received depend...

Page 5: ...em Activity on page 11 system reset button system power button Rear View The back of the appliance features the following elements 2 x power supply modules 2 x system hard drives 2 x SAS port for directly connecting a Tiger Box expansion chassis depending on the configuration you have purchased client connectivity through 8 16Gb FC ports 10Gb Ethernet ports 1Gb Ethernet ports 1 x Ethernet port for...

Page 6: ...Box Before installing Tiger Box 4U24 in a rack or on a table top consider the limitations for maximum cable lengths when deciding on the location of the appliance within your facility Also check the appliance s technical characteristics to make sure that the rack the table meets the physical electrical and thermal specifications Rack mount Tiger Box You can mount Tiger Box 4U24 in a standard 19 in...

Page 7: ...om the front panel of the appliance To install the bezel 1 Insert the tabs on each end of the bezel into the flanges on each side of the appliance s front panel 2 Screw the two thumb screws on either side clockwise Connecting The Appliance to The Power Your Tiger Box 4U24 is shipped to you with two power supply modules installed in the rear of the appliance These modules supply redundant power to ...

Page 8: ... data traffic and metadata exchange As metadata overhead is kept to an absolute minimum there s no need to connect each SAN client to a separate network port but rather connect them to the Public port through an Ethernet switch and spare the remaining network ports for connecting LAN clients You can connect client computers directly to the available FC 10GbE 1GbE ports for full bandwidth or you ca...

Page 9: ...bles The FC ports are with optical SFPs 1 If your fiber optic cable has protective caps remove them 2 Plug one end of the fiber optic cable into the SFP socket of the appliance port 3 Do one of the following Plug other end of the fiber optic cable in the port of the Fibre Channel card of the client computer Plug other end of the fiber optic cable in the port of the Fibre Channel switch and then co...

Page 10: ...g other end of the cable in the 10GbE port of the client computer Plug other end of the cable in the 10GbE port of the Ethernet switch and then connect the switch to the client computer s 10GbE port Note If you opt for interconnection via switch refer to your switch documentation for further setup instructions To connect a LAN computer via 1GbE port Note Your Tiger Box shipment does not include tw...

Page 11: ...the web interface Important The Admin port is designed solely as a safety net allowing you to access the web interface when you have misconfigured the appliance s network identification and fail to access it from any computer Hardware Monitoring Monitoring the System Activity The LEDs on the bezel of Tiger Box allow you to monitor the system activity You can monitor the system activity without rem...

Page 12: ... their ports transmit data depending on the connectivity mode of the client s or the switch s FC card You can view the transmission mode through any FC information LED red solid an overheat condition has occurred red slow blinking once a second fan failure check for an inoperative fan red fast blinking more than 4 times a second power failure check for a non operational power supply blue solid The...

Page 13: ...green solid 8Gb mode Indicator LED color Status Description left green solid 4Gb mode right green solid 8Gb mode both green solid 16Gb mode Indicator LED color Status Description activity LED left indicator green blinking The adapter is sending or receiving network data at up to 10Gbps No network activity on the link link LED right indicator amber solid or blinking The 10GbE LAN card is initialize...

Page 14: ...ts You can also prevent ESD when inserting the drive carrier into the enclosure by holding the appliance enclosure with the other hand 1 Remove the front panel bezel 2 Find the failed drive its HDD status LED indicator the left indicator is red 3 Press the lever button on the front of the drive carrier to release the lever and gently pull out the drive carrier Important If by accident you pull out...

Page 15: ...6 Press the lever release button on the front of the drive carrier The lever opens 7 Find the label on the drive that specifies its corresponding drive bay and then slide the drive carrier into the corresponding slot until the lever makes contact with the enclosure ...

Page 16: ...ling it from the beginning 10 When the HDD status LED of the drive stops blinking rebuild the RAID following the steps described in the Tiger Store Administration Guide Important Make sure you order an additional spare drive in case another RAID drive fails in the future Replacing a Failed Power Module Your Tiger Box 4U24 is shipped to you with two power supply modules installed in the rear of the...

Page 17: ...e power module and pushing down the tab of the module with the finger slide out the unit from the appliance 4 Slide in the new power module and hear the side tab click into the bay 5 Push back the lever of the power module to lock it 6 Plug the power cable in the module s socket and power on the appliance System Restore Important Do not plug the USB flash drive from your Tiger Box appliance shipme...

Page 18: ...s workgroup or Active Directory domain see Select The Deployment Environment of Tiger Box on page 22 Once you go through the initial setup Tiger Box can operate normally without having to change any of its settings Later on you can change any of the settings that you have specified during the initial setup from any computer that has access to Tiger Store s web interface You can perform the initial...

Page 19: ...or Tiger Box appliances shipped before 01 November 2016 or 1 2 3 4 for Tiger Box appliances shipped after 01 November 2016 Important Even though your Tiger Box may be keeping the original IP address 1 21 32 1 should you restore on the appliance a firmware image from a USB flash drive which has been sent to you after 01 November 2016 the IP address of the Admin port will change to 1 2 3 4 For examp...

Page 20: ...me of The Appliance on page 21 Team Unteam Network Ports To facilitate you with assigning IP addresses to the network ports of the appliance Tiger Box allows you to team the ports of a single network card This way all ports of a network card will be accessible through a single IP address Important To benefit from ports teaming you must use an Ethernet switch which supports Link Aggregation Control...

Page 21: ... practices topic in the latest version of the product release notes Important Whenever you introduce changes to the IP settings of Tiger Box on all Tiger Clients you may have to re add the appliance to the storage servers list in order to ensure that they can connect to it IP Addresses Limitations When assigning IP addresses to the network ports of Tiger Box make sure that you avoid the following ...

Page 22: ...nd time settings on all computers on your Tiger Box network To specify the time and date settings of the appliance 1 In the left pane of the web interface click System and then Settings 2 In Date and Time select the desired date time zone and specify the exact time 3 Click Set Date and Time Select The Deployment Environment of Tiger Box By default Tiger Box is configured to operate in workgroup en...

Page 23: ...ot When the appliance is online again accesses to files folders on the shared volumes are authenticated against the specified Active Directory domain To set workgroup environment for Tiger Box 1 In the left pane of the web interface click System and then Settings 2 In Domain Info click No domain The domain controller may require that you authenticate yourself as a user authorized to remove compute...

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