Tiger PFY-A Series, User Manual

14

English

6

 Troubleshooting

When

Check

Action

Reference 

page

W

he

n b

oil

in

g w

ate

r

Water does not boil. 

(The boil lamp does 

not illuminate.)

Is the power cord connected?

Connect the power plug.

10

Is the main unit positioned prop-

erly on the power plate?

Position it properly.

9

Is the power switch at the “OFF” 

position?

Set the power switch to the 

“ON” position.

10

Are there any metal fragments 

or dirt on the top surface of the 

power plate or in the connecting 

area of the power plate?

Unplug the plug, and then 

remove the metal fragments 

or dirt.

4

Is the power switch set to “ON” 

while there is no water inside the 

main unit?

When the function to prevent 

accidental boiling without water 

in the main unit is performed, the 

power switch is set to “OFF”.

Remove the main unit from 

the power plate, wait for the  

inner container to cool off  

sufficiently, pour in some 

water, attach the lid, and start 

the boiling process.

10

Hot water comes out 

from the spout and 

steam vent of its own 

accord.

Is water poured into the main 

unit above the “full water level”?

Reduce the water below the 

“full water level”.

7•8•9

A "bubbling" sound is 

heard.

The "bubbling" sound is generated by the bursting of air bubbles 

while boiling water.

The "bubbling" 

sound seems to be 

louder than usual.

The sound becomes louder es-

pecially when the inner container 

is dirty.

Clean the inner container us-

ing citric acid.

13

The water keeps on 

boiling.

Is the dispense lock button in the 

pressed-down position?

Set the dispense lock button 

to the “locked” status.

9

Th

e h

ot w

ate

r 

ha

s a

n o

do

r

The hot water 

smells.

Depending on the amount of disinfectant chlorine in the tap water, 

the chlorine smell may remain.

Although resin and other materials may smell for the first several 

times, they become less noticeable with use.

Pr

ob

le

m

s w

ith

 th

e m

ain

 u

nit

The inner container 

is dirty. 

White material is 

floating in the hot 

water.

This is due to the action of the 

minerals contained in water: It is 

not the discoloration or corrosion 

of the inner container itself.

Clean the inner container 

using citric acid.

13

Some lines and 

waves appear in the 

plastic area.

These traces occurred during molding and do not affect the proper 

functioning of the product.

Sounds are sometimes 

heard for some moments 

after use.

These sounds are heard when the heated parts are cooling down, 

so there are no problems with the main unit's operational quality.

Water droplets are 

dripping from the vent 

on the base of the 

handle.

The product is designed so that the power turns off when steam is 

detected. Steam may exit as water droplets from the vent on the 

base of the handle, but this not a malfunction.

Check the following before asking for a repair.