14
1021 Technical Manual
14
8.
G uarantee & S ervicing
Guarantee Period
This unit is guaranteed against defects in materials and workmanship for a period of
one
year
from its delivery to the customer.
We maintain comprehensive after sales facilities and the unit can, if necessary be returned
to us for servicing. During this period, Time Electronics Ltd will, at its discretion, repair or
replace the defective items. For servicing under guarantee, the instrument type and serial
number must always be quoted, together with details of any fault and the service required.
The purchaser of the instrument must prepay all shipping charges. Time Electronics Ltd will
pay return shipping charges.
This guarantee is void if servicing has been attempted by an unauthorised person or agent.
If, during the guarantee period, failure is due to misuse or abuse of the unit, the repair will be
put in hand without delay and charged unless other instructions are received.
Please note that if you require a new UKAS Certificate during the warranty period, this will
be charged at the current rate on our price list.
Service After Guarantee Period
Even after the guarantee period has expired, Time Electronics Ltd., can still service your
instrument. As the manufacturer, we have the specialised knowledge needed to keep your
instrument in peak condition and we also maintain a comprehensive spare parts service.
Please enclose details of the service required and your full company details including a
contact name when returning for servicing.
Returning Instruments
When returning instruments, please ensure that they have been adequately packed,
preferably in the original packing supplied.
Time
Electronics Ltd will not accept
responsibility for units returned damaged.
Please ensure that all units have details of the
service required and all relevant paperwork.
Send the instrument, shipping charges paid to:-
Time Electronics Ltd
Botany Industrial Estate, Tonbridge, Kent, TN9 1RH
Tel: +44(0)1732 355993 Fax: +44(0)1732 770312
Email: mail@TimeElectronics.co.uk
Web Site: www.TimeElectronics.com
Disposal of your old equipment
1. When this crossed-out wheeled bin symbol is attached to a product it means the
product is covered by the European Directive 2002/96/EC.
2. All electrical and electronic products should be disposed of separately from the
municipal waste stream via designated collection facilities appointed by the
government or the local authorities.
3. The correct disposal of your old appliance will help prevent potential negative
consequences for the environment and human health.
4. For more detailed information about disposal of your old appliance, please contact
your city office, waste disposal service or return to Time Electronics.
