TPM 053
Version 1.0, May 30, 2017
Page | 37
TROUBLESHOOTING & MAINTENANCE
Gateway Installation and Operation Manual
Gateway Communication Troubleshooting
Condition
Resolution
Gateway is not connected through Wi-Fi to the
Configuration Utility
Make sure the correct Wi-Fi network has been
selected and the corresponding password has been
entered correctly
Retry the Wi-Fi network connection
Condition
Resolution
No SSID Available for the Gateway
1.
Ensure there is power to the system
2.
Ensure the Gateway is within transmission
range
3.
Ensure the SSID is correct
4.
Ensure the Wi-Fi adapter is turned on