TiVo Premiere, Manual

Page 1: ...Viewer s Guide ...

Page 2: ...with red or blue dot contains a show that is currently recording red or downloading transferring blue Folder with white star contains one or more shows recorded by a WishList search Folder with Suggestions icon contains all shows recorded as TiVo Suggestions This show is a TiVo Suggestion TiVo Suggestions are recorded only if space is available and are the first to be deleted when space is needed ...

Page 3: ... Welcome NeutronXLBravo book Page i Tuesday May 31 2011 3 11 PM ...

Page 4: ...rademarks of Dolby Laboratories HDMI the HDMI logo and High Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries THX the THX logo and the THX Deep Note audio effect are trademarks of THX Ltd which may be registered in some jurisdictions All rights reserved All other trademarks are the properties of their respective o...

Page 5: ... Getting information with the channel banner 38 Setting a show s recording options 40 Customizing your video audio and display 42 Parental Controls and KidZone 49 Transferring shows 54 Chapter 4 Video on demand 57 What is video on demand 58 Video on demand video providers 59 Music photos Showcases extras 65 Chapter 5 Settings 67 Channel settings 68 Network phone settings 70 Remote control settings...

Page 6: ...reen Guided Setup This configures the TiVo Premiere for your home and ensures you have the latest product updates 4 Take a tour Once you re done with Guided Setup the Quick tours in Chapter 1 of this guide will introduce you to the TiVo Service available in both HD and standard definition And don t forget to watch the helpful tutorial video in your My Shows list and to keep checking My Shows for a...

Page 7: ...ers inside and can record two shows at once Pressing the Live TV button while watching live TV will swap between your two tuners CableCARDTM Decoder A CableCARD decoder allows your TiVo Premiere to receive digital cable channels without a cable box If you subscribe to digital cable you must request one Multi Stream CableCARD M CARD from your cable company One M CARD will let you watch and record t...

Page 8: ...vi NeutronXLBravo book Page vi Tuesday May 31 2011 3 11 PM ...

Page 9: ... 1 Quick tours Quick tour TiVo with HD menus 2 Quick tour TiVo with SD menus 6 Quick tour Watching live TV 9 NeutronXLBravo book Page 1 Tuesday May 31 2011 3 11 PM ...

Page 10: ...ust press the TiVo button on your remote control The Video Window The Video Window is located in the upper right corner of TiVo Central and all other TiVo with HD menus screens unless you choose to turn it off or temporarily hide it The Video Window continues playing the show you were watching when you entered TiVo Central You can press PAUSE on your TiVo remote to pause the Video Window and press...

Page 11: ... My Shows even a show that s still recording and press PLAY to play the show from the beginning or to resume playing from where you left off To delete an individual show or a group highlight the show or group name and press CLEAR Highlight a title and press SELECT to open an information screen where you ll be able to play delete or get more information about the show Available space A small bar un...

Page 12: ... Groups off Even if Groups are turned off you ll see the Recently Deleted group at the bottom of the My Shows list Shows you delete go to the Recently Deleted group where they remain until space is needed for new recordings A show s title may appear in more than one group even though there is only one recording of the show For example you might have several episodes of a show in that show s group ...

Page 13: ...eatures Watch YouTube videos related to the show and find other related products available from amazon com Explore this Show Find details about the show including information about upcoming episodes and cast members More Options Choose how long to keep a recording by default recordings are saved until space is needed for new ones view upcoming episodes or broadcasts of a show or movie or get a Sea...

Page 14: ...he My Shows list even a show that s still recording and press PLAY to play the show from the beginning If your shows are grouped into folders see Grouping shows below highlight the group name and press PLAY to play all of the shows in the group in sequence beginning with the oldest To delete an individual show or a group highlight the show or group name and press CLEAR Sorting shows You can view t...

Page 15: ...Suggestions if you have auto recording of TiVo Suggestions turned on A show s title may appear in more than one group even though there is only one recording of the show For example you might have several episodes of a show in that show s group and the same titles in the HD Recordings group which includes all shows recorded in HD When you delete a show in one group the title also disappears from a...

Page 16: ...d on the next screen choose Keep Until I Delete or specify that the show be kept until a specific date you choose Delete Now or Stop Recording if recording is in progress Explore this program Find details about the show information about upcoming episodes and cast members and even bonus features More Options View upcoming episodes or broadcasts of a show or movie or get a Season Pass recording of ...

Page 17: ...iple speed Press PLAY at any time to return to normal speed 3 Press PAUSE again and with the show paused press FORWARD to move a small step forward Press REWIND to move a small step back Press PLAY to resume watching at normal speed 4 Press the REPLAY button The show jumps back 8 seconds useful for when you miss a great sports play or a bit of dialog or for when you fast forward too far 5 Press RE...

Page 18: ...and press SELECT If the show is currently on the channel changes If the show is on later you ll see options to record it Learn more on page 40 Watching and recording two shows at once Your TiVo Premiere can record two different live TV channels at the same time one on each of its two tuners Go ahead try it 1 First press PAUSE to pause the live TV show you re watching 2 Press LIVE TV SWAP to swap t...

Page 19: ...u re not recording When you change channels the TiVo Premiere clears the saved portion on the tuner you re watching and starts saving again on the new channel So if the saved portion is important to you either record the program or don t change the channel To record the saved portion in addition to the rest of the program choose Record This Showing Stopping a recording You can stop any recording i...

Page 20: ...Quick tours 12 1 NeutronXLBravo book Page 12 Tuesday May 31 2011 3 11 PM ...

Page 21: ...g shows using TiVo with HD menus 16 Finding shows using TiVo with SD menus 19 Recommended shows 21 Season Pass recordings 24 Creating WishList searches 25 Finding shows online 28 Managing recordings 30 NeutronXLBravo book Page 13 Tuesday May 31 2011 3 11 PM ...

Page 22: ... programming in the right pane To move around in the TiVo Live Guide move the highlight to a channel in the left pane Press FORWARD to move the displayed time ahead one half hour at a time or press REWIND to move it backward Press ADVANCE to jump 24 hours ahead or REPLAY to jump 24 hours back Using the grid guide The grid guide displays your channels in the left column and each channel s programmi...

Page 23: ...nterested in and the guide will be limited to that information Choosing channels for the guide You can use the Guide Options screen to choose which channels to display in the guide All Display all channels available from your service provider even channels you don t receive You Receive Display only the channels that are checked in the Channel List recommended Favorites Display only the channels yo...

Page 24: ... A Guy In Ten Days and the director Ron Howard Results are sorted by popularity with better matches higher in the list 3 Keep selecting letters until you see what you re searching for If you make a mistake you can press CLEAR to erase everything or REWIND to erase one letter at a time Insert a space by pressing FORWARD Browsing TV movies When using TiVo with HD menus you can browse specific catego...

Page 25: ...ailable from Choose a video provider or a featured channel or network and browse its shows Categories Browse shows by subject matter such as kids travel or cooking Browsing web videos Your broadband connected TiVo Premiere gives you access to web videos both YouTube and video podcasts from a wide variety of providers Video podcasts offer hundreds of titles all for delivery to your TiVo Premiere as...

Page 26: ...hows Get a Season Pass to receive all episodes of the show or Past programs to find a show that has already aired The show will appear in My Shows If you selected a past program to download the show will appear within moments Otherwise your show will download automatically on the date that it airs NeutronXLBravo book Page 18 Tuesday May 31 2011 3 11 PM ...

Page 27: ...ee your show If you make a mistake you can press CLEAR to erase everything or REWIND to erase one letter at a time Insert a space by pressing FORWARD 4 When you see your show press the RIGHT arrow to move to the list Then use the UP DOWN arrows to highlight your show and press SELECT The Program Information screen shows your available options Using Swivel Search When you use Swivel Search your sea...

Page 28: ... the episode guide explore details about the cast learn about other shows that might interest you or view bonus features For an actor you can browse TV shows or movies featuring this actor or create a WishList search Recording by time or channel If you don t remember the exact name of a show but you know what time or channel it s on use Record by Time or Channel You ll have three options Browse by...

Page 29: ...hat your TiVo Premiere knows you already like but it doesn t contain only shows You ll also find thumbnails for actors collections of related shows web video providers and more For example if you record the show American Idol the Discovery Bar might display thumbnails for other shows like So You Think You Can Dance It all depends on what you re interested in and what s available to you Collections...

Page 30: ...Suggestions When your TiVo Premiere has available space it automatically records TiVo Suggestions But you don t ever need to worry about recorded Suggestions taking up space here s why TiVo Suggestions never replace shows you record or prevent your shows from being recorded TiVo Suggestions are always the first shows deleted to make room for your recordings If you d prefer not to record TiVo Sugge...

Page 31: ...rams then TiVo Suggestions The list is ranked so shows you re more likely to enjoy are near the top To make sure a show records highlight it and press SELECT on your remote You can also use THUMBS UP or THUMBS DOWN to rate shows in this list and improve future recommendations To display a list of all shows that you ve rated while viewing the upcoming TiVo Suggestions screen press ENTER on your rem...

Page 32: ...e new show instead Season Pass recording options When you set up a Season Pass recording you can choose how many episodes to keep and how long to keep them using Recording Options Choose First run only if you want to skip the re runs See page 40 for more about recording options You can cancel the recording of any episode in a Season Pass by highlighting the title in the To Do List and pressing CLE...

Page 33: ...ething very specific For example the Keyword GIANTS with category Football would find Giants football games but not Giants baseball games If you choose to auto record matches to your WishList search you ll find any recorded matches in your My Shows list WishList recordings are marked with a star Creating a WishList search Creating a WishList Search is simple 1 From TiVo Central do one of the follo...

Page 34: ...e Actor Johnny Depp Category Movies Your results would include only pirate movies starring Johnny Depp 4 The TiVo Service automatically assigns a name to your WishList search To assign a different name select WishList Name 5 When you re finished entering search criteria select Done creating this Wishlist search After you ve created the WishList search you can do any of the following View upcoming ...

Page 35: ...e ignored For example you would use the keyword phrase 6 OCLOCK NEWS to search for the title 6 O Clock News For dollar signs substitute the letter S Auto recording a WishList search You can set a WishList search to auto record and it will record every show it finds on any channel you receive Each auto recording WishList Search and its upcoming recordings are marked with a star in To Do List and th...

Page 36: ...ings Guide 4 From the list of search results click the name of a show and choose either 1 Click Record 1 Click Season Pass or Record with Options Using TiVo Mobile With TiVo Mobile you can access TV listings and schedule shows to record on your TiVo Premiere all from your web enabled mobile phone Just launch your phone s web browser and go to m tivo com Once you sign in you can search by keyword s...

Page 37: ...ry smartphone with the free TiVo for BlackBerry smartphone application You can search by title keyword or person explore daily picks and even get a Season Pass For step by step instructions on using your BlackBerry smartphone with your TiVo Premiere go to tivo com howto blackberry NeutronXLBravo book Page 29 Tuesday May 31 2011 3 11 PM ...

Page 38: ...show to see available options Canceling a Recording To cancel a recording just highlight the show title on the To Do List and press CLEAR Viewing recording history Choose View Recording History on the To Do List if you re curious why a particular show or episode was not recorded why it s not scheduled to record or when it was deleted from your My Shows list The Recording History is organized by da...

Page 39: ...highlight the arrows to the right of the title then use the UP DOWN arrows to move the selected title up or down in the list Because your TiVo Premiere has two tuners recording conflicts should be minimized When more than two shows are scheduled to record at the same time however the two with the highest priorities are recorded Editing a repeating recording You can also use the Season Pass manager...

Page 40: ...rogram scheduled to record For repeating recordings it uses the Season Pass manager to learn which programs have higher or lower priorities see page 31 One time recordings are not listed on the Season Pass manager these individual recordings that you schedule receive the highest priority The most recent individual recording that you requested always has the highest priority TiVo Suggestions always...

Page 41: ... turned on the TiVo Premiere will remind you to add extra time when you set up a recording of a live event Extend Live Recordings is a global setting not a show specific choice To set your Extend Live Recording preference from TiVo Central choose Settings Messages then Settings then Recordings then Extend Live Recordings NeutronXLBravo book Page 33 Tuesday May 31 2011 3 11 PM ...

Page 42: ...Finding shows 34 2 NeutronXLBravo book Page 34 Tuesday May 31 2011 3 11 PM ...

Page 43: ...s bar 36 Getting information with the channel banner 38 Setting a show s recording options 40 Customizing your video audio and display 42 Parental Controls and KidZone 49 Transferring shows 54 NeutronXLBravo book Page 35 Tuesday May 31 2011 3 11 PM ...

Page 44: ...s and video on demand the bar shows the program s length The tick marks are 15 minutes apart further apart for a longer show This end is where you catch up with live TV Tick marks are 15 minutes apart Live TV is paused Status bar for live TV The white line and time indicate where you are now Depending on the video on demand source the status bar may look different from the TiVo Premiere status bar...

Page 45: ...rest of the show Whenever you change channels the saved portion of the old show is cleared and the TiVo Premiere starts saving the show on the new channel If you re behind live TV and watching something you still want to see you should avoid changing the channel But you can swap tuners by pressing the LIVE TV SWAP button without losing what s been saved Press the CLEAR button to hide the status ba...

Page 46: ...watching If a recording is in progress select this icon to stop the recording Tuner Swap See the channel and show title currently airing on the other tuner To swap to the other tuner press SELECT Audio Select this icon for alternate audio tracks if available See page 45 for more on audio settings Dolby Digital audio The Dolby Digital audio icon indicates that a digital audio track is available Par...

Page 47: ...turned on the KidZone icon is displayed instead of the Parental Controls lock icon If you re using TiVo with HD menus KidZone is unavailable Closed Caption Toggle closed captioning on or off NeutronXLBravo book Page 39 Tuesday May 31 2011 3 11 PM ...

Page 48: ...he Recording Options screen use the UP DOWN arrows to highlight an option then the RIGHT and LEFT arrows to change the setting 3 When you re done press SELECT or highlight Record show with these options Recording Options include Time Channel When using TiVo with HD menus choose the time and channel on which to record the show when more than one option is available Channel When using TiVo with HD m...

Page 49: ...d your TiVo Premiere won t delete this episode to record something new Start Recording Start recording up to ten minutes before a show is scheduled to begin This option is available only before recording starts Stop Recording Set a recording to continue for a few minutes or up to three hours after it s scheduled to end You can change this setting when you set up the recording or while the recordin...

Page 50: ...deo settings Aspect correction mode Aspect correction is applied when the aspect ratio of the show you re watching doesn t match the aspect ratio of your TV Use the ZOOM button on the TiVo remote TiVo with SD menus only or the Aspect Correction Mode settings screen to choose from the following options In FULL mode the picture is stretched to fill the TV screen which may result in some distortion I...

Page 51: ...have this feature you may notice that it squeezes an HD picture into the 4 3 shape If so select 4 3 Standard Screen Check your TV s manual for its capabilities In PANEL mode side bars are added to the picture to fill the screen preserving the broadcast aspect ratio This is useful if you re watching a show broadcast in 4 3 on a 16 9 TV or vice versa In the picture of the bears notice that the bears...

Page 52: ...o Output Formats screen allows you to test and set the video output format manually Select Test Formats and then follow the on screen prompts to test which formats your television can display The supported formats will be automatically selected in the list of available video formats If you are using an HDMI cable to connect your TiVo Premiere to your TV you can also set the output format to the op...

Page 53: ...se which audio language track is recorded The Default Audio Program setting lets you choose to have the default audio in stereo or mono or have a secondary audio program SAP recorded when one is available Dolby Digital If you have an A V receiver or home theater system that supports Dolby Digital audio use this setting to choose how the TiVo Premiere will record and output digital audio Check your...

Page 54: ...nd effects volume Change the volume of or turn off the TiVo Premiere s sound effects the tones played when you press buttons on the remote control The default is Medium NeutronXLBravo book Page 46 Tuesday May 31 2011 3 11 PM ...

Page 55: ...ghts on the TiVo Premiere s front panel the lights indicate when the TiVo Premiere is receiving power recording receiving a transferred show or downloading shows over the network connection You can choose to turn the lights on or off Choose TiVo Menus Switch between TiVo with HD menus and TiVo with SD menus If you re using TiVo with HD menus you ll also see more display settings Improve Discovery ...

Page 56: ...ically uses Best quality in live TV when you re watching an analog channel One hour of Best quality equals about four hours of Basic quality two hours of Medium quality and 1 5 hours of High quality Actual recording capacity depends on signal quality and the type of programming being recorded You may want to experiment and see what quality settings you think are suited for different types of progr...

Page 57: ...violate the settings you choose Use KidZone to set up an environment where only age appropriate channels and recordings are available Children cannot set up new recordings or change any settings on the TiVo Premiere Using Parental Controls From TiVo Central choose Settings Messages then Settings then Parental Controls Or select the padlock icon from the large channel banner The padlock icon in the...

Page 58: ...hen Parental Controls are temporarily turned off they re lock automatically after four hours of no remote control activity Parental Controls won t re lock in the middle of a show Use this setting to disable Auto Re lock Change the Password While Parental Controls are on select Change Password from the Parental Controls screen Enter a new password then re enter the new password to confirm Setting r...

Page 59: ...tings may be available Using KidZone KidZone creates a child friendly environment on your TiVo Premiere In KidZone only age appropriate channels and recordings are visible Children cannot set up new recordings or change any settings on the TiVo Premiere Turning on KidZone To get started with KidZone go to TiVo Central and choose Settings Messages then Turn on TiVo KidZone Choose the appropriate ag...

Page 60: ...dZone My Shows and select Add Programs and Change Settings You ll find three options for adding shows View TiVo KidZone Guides KidZone guides automatically record pre selected kid friendly content to your broadband connected TiVo Premiere Choose a Guide from the list then select Get This Guide If you do not have a broadband connection you can get TiVo KidZone Guides from the Find TV Shows section ...

Page 61: ...d Modify Rating Settings Restrict viewing depending on a show s content rating Clear KidZone Program Settings Clear choices you have made This will not clear the rating settings or the KidZone channels list Exiting and Turning off KidZone Select Exit TiVo KidZone from the top of KidZone My Shows You must enter the password to exit KidZone The TiVo Premiere automatically re enters KidZone after fou...

Page 62: ...cannot be transferred due to the copy protection assigned them by the program provider These shows are usually marked with a red circle slash icon 4 Find the show you want to transfer from the Living Room Premiere to the Bedroom Premiere Highlight it and press SELECT You can then choose to watch the show as it transfers or continue browsing and choosing shows to transfer Transferring to your PC or...

Page 63: ...ve transferred it select any title from the My Shows list on TiVo Desktop even one that s still transferring and click Play Your computer s default media player starts automatically Refer to your media player s instructions for more about playing recordings Transferring to a portable device You can transfer shows from your TiVo Premiere to your iPod PSP or other portable device using your PC With ...

Page 64: ...Watching shows 56 3 NeutronXLBravo book Page 56 Tuesday May 31 2011 3 11 PM ...

Page 65: ... 4 Video on demand What is video on demand 58 Video on demand video providers 59 Music photos Showcases extras 65 NeutronXLBravo book Page 57 Tuesday May 31 2011 3 11 PM ...

Page 66: ...th a broadband connection and video on demand your TiVo Premiere is the hub for movies music and TV shows from a host of video providers Want to rent a new release movie Try Amazon Instant Video or BLOCKBUSTER On Demand Want to stream a whole season of your favorite TV show right to your TiVo Premiere Give Netflix on TiVo a try Would you rather watch the latest web video sensations on YouTube Down...

Page 67: ...our TiVo Premiere you need to go through a one time setup process to link your amazon com account and your tivo com account If your preferences on tivo com are set to enable video downloads to your TiVo Premiere and your amazon com account is set up for 1 Click purchasing you ll be able to link accounts from your TV When using TiVo with HD menus from TiVo Central choose Find TV movies video then A...

Page 68: ...ovies video then Amazon Instant Video When using TiVo with SD menus from TiVo Central choose Video On Demand then Amazon Instant Video When you find a video you want select the rental or purchase option you prefer and enter your 5 digit PIN Your video will begin to download in a few minutes and will appear in your My Shows list Find and download from your computer Even when you re away from your T...

Page 69: ...TiVo Premiere add shows to your Netflix instant Queue and then start watching When using TiVo with HD menus from TiVo Central choose Find TV movies video then Netflix When using TiVo with SD menus from TiVo Central choose Video On Demand then Netflix The first time you visit the Netflix screen you ll see a code Using your computer and a web browser go to netflix com activate to enter the code and ...

Page 70: ...r com tivo activate Make note of your blockbuster com user name and password Here you will register a credit card to use for you rentals 4 On your TiVo Premiere go to TiVo Central then select Video on Demand then BLOCKBUSTER 5 Browse BLOCKBUSTER and find a movie you like then proceed to checkout You ll be prompted to complete a three step process to link your blockbuster com and tivo com accounts ...

Page 71: ...with HD menus or Find Programs then Swivel Search TiVo with SD menus and typing in part of a title or an actor s name Shows that are available to download are marked with a download or video provider icon Even if you are away from your TiVo Premiere you can still browse search and rent BLOCKBUSTER videos to be downloaded to your Premiere Here s how 1 Go to blockbuster com download and search the v...

Page 72: ...ike playing recorded shows You can pause rewind fast forward and instant replay just as you would with any other video However there are some unique features of YouTube videos To stop playing a video and return to the list press the LEFT arrow When the video ends you can replay it by pressing REPLAY When playback finishes you ll see a list of related or similar videos Use the arrow buttons to move...

Page 73: ...es or TV shows Showcases may include exclusive content the inside scoop on hit movies exciting miniseries special events popular series and shows featuring the biggest stars of the screen and stage From TiVo Central select Showcases Extras TiVo with HD menus or Music Photos Showcases TiVo with SD menus for available options Extras Extras are additional applications available on your TiVo Premiere ...

Page 74: ...Video on demand 66 4 NeutronXLBravo book Page 66 Tuesday May 31 2011 3 11 PM ...

Page 75: ... settings 68 Network phone settings 70 Remote control settings 74 Device settings 76 Messages 78 Account system information 79 Restart or reset system 80 Standby 82 NeutronXLBravo book Page 67 Tuesday May 31 2011 3 11 PM ...

Page 76: ...e Channel List screen displays the complete list of channels available in the channel lineup you selected during Guided Setup Create a customized list of channels by pressing SELECT on each channel you want A check mark appears next to each channel you select Press SELECT again to remove the check mark The list of checked channels is your Channels You Receive list Favorite Channels Use Favorite Ch...

Page 77: ...antenna channels Signal Strength Cable The signal strength meter can also help diagnose cable signal issues For example adding multiple RF splitters to your RF cable source the cable coming from the wall can result in reduced signal strength on some channels Use the meter to check signal strength with and without splitters Video Provider List Note This setting is available only if you re using TiV...

Page 78: ...cts to the TiVo Service automatically every few hours or every day or so if it connects via phone line After you start the connection the status of the connection is displayed You can watch live TV set up recordings and search for shows while the connection is in progress Change phone or network settings See Phone settings and Network settings below Use network instead Appears if your TiVo Premier...

Page 79: ...iting while connecting to the TiVo Service Without a call waiting prefix the TiVo Premiere may drop its connection and allow incoming calls to ring through depending on your phone system The TiVo Premiere will try connecting again later The most common code that phone companies use to disable call waiting is 70 star seven zero comma Check with your phone company to find out how to disable call wai...

Page 80: ...s some voice messaging systems have the TiVo Premiere will be unable to detect the dial tone and will not make its call Network settings For information about connecting your TiVo Premiere to a home network and using broadband features visit tivo com howto getconnected The network settings will vary depending on whether you re using a wired or wireless network Wired Ethernet network settings Most ...

Page 81: ...If your network s name is not listed select Enter network name to enter the name manually then select Finished entering text Enter Network Password If your network has a password enter it and then select Finished entering network password If your network does not have a password select My network doesn t have a password You must use capital and lowercase letters appropriately when entering a netwo...

Page 82: ...rning remote The TiVo Premiere XL remote is a learning remote it can learn certain functions from other remotes If you were unable to find a code that works using manual programming try this method 1 Press the TiVo button and SELECT buttons simultaneously and hold them for 3 seconds until the activity light remains lit The remote is now in learning mode 2 On the TiVo remote press and release the b...

Page 83: ...ANCE button on your TiVo remote By default pressing ADVANCE moves you forward 30 seconds When you choose this setting you can press and hold ADVANCE to move to the end of a show and press and hold REPLAY to move to the beginning If you prefer you can choose to have a press of the ADVANCE button move you to the end of a recorded show or catch up with live TV Pressing it again takes you to the begin...

Page 84: ... programming packages in your subscription To watch and record digital programming you must install one Multi Stream CableCARD decoder M CARD This one card will let you watch and record two shows at once External storage Use this screen when you want to add or remove an external storage device Visit tivo com expand for more information on external storage solutions Network remote control You can i...

Page 85: ...lled switched digital video SDV you will need a tuning adapter in order for your TiVo Premiere to receive all channels in your subscription package Please contact your cable provider if you are not sure whether you need a tuning adapter For more information on tuning adapters and switched digital video please visit tivo com switched NeutronXLBravo book Page 77 Tuesday May 31 2011 3 11 PM ...

Page 86: ...ill display the an envelop icon next to the Settings Messages menu item To access your messages 1 From TiVo Central select Settings Messages 2 Select Messages A list of all of your messages appears Messages you have not yet read are marked with an envelope icon 3 Use the UP DOWN arrows to highlight a message then press SELECT to read it Use CHANNEL UP DOWN to page through a message if it doesn t f...

Page 87: ...ayed or transferred outside your home network Do not share this key with anyone outside your household You may need to enter this key when you install TiVo Desktop or use other home networking features of your TiVo Premiere For more information see tivo com Copyright Trademarks This screen contains copyright trademark and other information related to the TiVo Service Tuning Adapter This screen dis...

Page 88: ...routine troubleshooting step Repeat Guided Setup You must repeat Guided Setup if you move or if you change your cable provider Repeating Guided Setup will reset your channel lists This will not affect recorded shows Season Pass recordings WishList Searches or TiVo Suggestions Choose TiVo menus This option lets you choose whether to use TiVo with HD menus or TiVo with SD menus For the best TiVo exp...

Page 89: ...elete everything This option restores the TiVo Premiere s original factory settings It clears all Season Pass recordings WishList Searches Thumbs Up and Thumbs Down ratings TiVo Suggestions My Shows list recordings program information To Do List and setup information including channel lists and Parental Controls Completing this process may take over an hour Operations like Clear Delete Everything ...

Page 90: ...and the lights on the front of the TiVo Premiere go out Shows that are being recorded or are scheduled to record will still be recorded The TiVo Premiere will still connect to the TiVo Service If you temporarily turned off Parental Controls Standby mode re enables them See page 49 for more on Parental Controls If live TV is paused when Standby is selected the TiVo Premiere will remain paused for u...

Page 91: ... 6 Troubleshooting NeutronXLBravo book Page 83 Tuesday May 31 2011 3 11 PM ...

Page 92: ...uestions contact a TiVo Customer Support agent by calling 1 877 367 8486 1 877 FOR TIVO Thank you for using the TiVo Service Connecting your TiVo Premiere I don t see the Welcome screen when I plug in my TiVo Premiere for the first time Make sure cables are connected from the OUT jack of one device to the IN jack of the next Never connect OUT to OUT or IN to IN Make sure your TV is displaying the ...

Page 93: ...ad been updated and now all my menus look different You ve received a TiVo Service update and your TiVo Premiere now has the latest software offering you more features and an enhanced look and feel For the latest information on how to use the updated menus and new features visit tivo com howto TiVo Service Will my TiVo Premiere work without the TiVo Service The TiVo Premiere is designed to be used...

Page 94: ...s GUIDE to display the guide then press ENTER to display Guide Options If filtering is on try turning filtering off Make sure the guide is set to display a channel list that contains the channel you want to view Select Channels from Guide Options then select a channel list The TiVo Remote Control My TiVo remote control doesn t work with my TiVo Premiere Be sure you are using the TiVo Premiere s re...

Page 95: ...on shows How can I fit more shows in My Shows To make space delete some shows To delete a show highlight the title and press CLEAR Reduce the number of recordings that are marked Keep Until I Delete Lower the default recording quality for analog broadcast shows and Season Pass recordings See page 48 for details Set up Season Pass recordings with the Recording Option First run only to record only n...

Page 96: ...iere gives each repeating recording a priority You can resolve some conflicts using the Season Pass manager to change priorities See page 31 If you encounter a conflict for a single episode you can see if the episode you want will air at a different time Select the show from the To Do List then select View Upcoming Episodes You can sometimes resolve recording conflicts by changing the Stop Time or...

Page 97: ...information yet The first time you go through Guided Setup the TiVo Premiere downloads some program information from the TiVo Service More program information becomes available after the next time the TiVo Premiere connects to the TiVo Service After 24 hours full information up to 2 weeks is available If the TiVo Premiere loses power while it is organizing program information the organizing proces...

Page 98: ...tage that affected the recording Online Scheduling My TiVo Premiere did not record a show I requested on TiVo com A show s air time shown in red on tivo com indicates that this show is upcoming quickly and might not record on your TiVo Premiere if you schedule it online This is due to the fact that there might not be enough time for your TiVo Premiere to connect to the TiVo Service and retrieve yo...

Page 99: ...e TiVo Service by phone If your TiVo Premiere is set to connect via Phone and you have a home network with a broadband Internet connection try setting up the TiVo Premiere to use your home network to connect to the TiVo Service Doing this eliminates the TiVo Premiere s need to use a phone line See page 72 for more information If your TiVo Premiere is set to connect via Phone and isn t able to conn...

Page 100: ... service provider Connecting via network If you re having trouble connecting to the TiVo Service via network the problem might be in the connection of your TiVo Premiere to your home network or it might be in the connection of your home network to the Internet To figure out where the problem is try to go online and view a website from a computer on the same network as your TiVo Premiere If you can...

Page 101: ... purchased is visible on the Network Phone screen To check go to TiVo Central and select Settings Messages then Settings then Network Phone The MAC address should be on the top right side of the Network Phone screen If you do not see a MAC address listed the TiVo Premiere does not recognize the network adapter you installed The adapter is either not compatible not functioning properly or not prope...

Page 102: ... your TV See Video output formats on page 44 to learn more Do not connect the unit through a VCR Video signals fed through VCRs may be affected by copyright protection systems and the picture will be distorted on the television How do I get rid of the bars at the top bottom or sides of the picture Letterbox bars at the top bottom and side bars may be added to a show by the broadcaster by the TiVo ...

Page 103: ...Check to make sure all of the appropriate cables are firmly connected to your TiVo Premiere television and other audio video equipment For help with your audio video connections see the Start Here poster or Appendix A of this guide Someone in your household may have placed the TiVo Premiere in Standby mode To return to normal mode from Standby press either the TiVo button or the LIVE TV SWAP butto...

Page 104: ...y be damaged or defective Try exchanging the cables connected to the TiVo Premiere with other cables that you know are working properly Parental Controls My Parental Controls are not working Parental Controls are not available when using TiVo with HD menus If you want to use Parental Controls you can switch to TiVo with SD menus See page 80 for details For Parental Controls to work they must be on...

Page 105: ... the TiVo box As a safety measure enter press THUMBS DOWN three times then press ENTER When using TiVo with SD menus go to TiVo Central screen and select Settings Messages then Restart or reset system then Restart the TiVo box As a safety measure press THUMBS DOWN three times then press ENTER If you cannot access the TiVo menus you can restart the TiVo box by unplugging the power cord waiting 15 s...

Page 106: ...Troubleshooting 98 NeutronXLBravo book Page 98 Tuesday May 31 2011 3 11 PM ...

Page 107: ...pendix A Safety front back panel reference specifications Safety instructions 100 Front panel reference 103 Back panel reference 104 Specifications 106 NeutronXLBravo book Page 99 Tuesday May 31 2011 3 11 PM ...

Page 108: ...ctions All operating and use instructions should be followed 5 Water and Moisture The appliance should not be used near water for example near a bathtub washbowl kitchen sink laundry tub in a wet basement near a swimming pool etc 6 An appliance and cart combination should be moved with care Quick stops excessive force and uneven surfaces may cause the appliance and cart combination to overturn 7 T...

Page 109: ... not use liquid cleaners or aerosol cleaners use a damp cloth for cleaning If the product comes in contact with any liquid unplug the phone line aQG the power adapter and OHW the unit dry thoroughly before SOXJJLQJ it back in 15 Power Source This product should be operated only from the type of power source indicated on the marking label or in this guide If you are not sure of the type of power su...

Page 110: ...e designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation NeutronXLBravo ...

Page 111: ...iVo Premiere is connecting to the TiVo Service via phone Blue LED The blue LED indicates a transfer in progress from the TiVo Premiere s network connection Red LED 1 A red light indicates a recording in progress Red LED 2 A second red light indicates a second recording in progress FORMAT button If your screen is black and you can t access TiVo menus press this button to change the video output for...

Page 112: ... your TiVo Premiere for more information External Storage For TiVo verified external hard drive Component Video Output Connects to a TV or A V system Component Video provides a high definition picture using a Component Video cable Connect a separate cable for audio Composite Video Output Connects to a TV VCR DVD recorder or A V system Composite Video yellow cable provides very good standard defini...

Page 113: ...remiere to your home network using an Ethernet cable or a TiVo Wireless N Network Adapter available for purchase from tivo com store USB Use one of the two USB ports to connect the TiVo Premiere to your home network using the TiVo Wireless USB Network Adapter You can also use this port to connect to your TiVo Premiere to a phone line using the TiVo Phone Line Adapter The TiVo Wireless USB Network ...

Page 114: ...L R RCA 1 pair RF IN Antenna 1 Cable 1 EXPANSION PORT USB 2 Ethernet 1 E SATA 1 for TiVo verified external hard drive POWER 120VAC 60Hz 1 0A AMBIENT EXTERNAL OPERATING TEMPERATURE 15 C to 35 C OPERATING HUMIDITY 5 to 80 DIMENSIONS 16 5 w x 9 7 d x 2 4 h STORAGE SATA Hard Drive NOTE Actual recording capacity depends on signal quality and the type of programming being recorded NeutronXLBravo book Pa...

Page 115: ...da entering postal code 85 capacity managing 87 categories browsing 17 channel banner hiding 37 icons and 38 viewing 38 channels antenna 69 changing 10 channel lists 68 favorites 68 locking 51 recording programs by 20 settings 68 showing in the program guide 14 CLEAR button deleting shows 3 6 clearing all settings 81 clipping recordings 32 closed captioning 47 collections 21 browsing 17 Component ...

Page 116: ... 85 H HD Recordings group 4 7 HDMI jack 105 home network applications and your privacy 65 home networks connecting your TiVo Premiere 65 troubleshooting 91 92 I Internet troubleshooting your connection 92 Internet scheduling 90 iPad applications 77 iPhone applications 77 iPod transferring shows to 55 K keeping recordings 8 41 keywords searching programs for 27 KidZone 51 L Left Right Audio jacks 1...

Page 117: ... recently deleted folder 4 7 recording capacity 48 106 actual 48 106 managing 87 Recording History screen 30 Recording Options screen 40 recording quality about 40 setting the default 48 types and uses 48 recording two programs at once 88 recordings canceling 30 clipping 32 deleted 30 grouping 7 keeping 41 managing 30 maximum number saved 41 options 40 setting for overtime 41 setting manually 20 s...

Page 118: ... information 79 system restart or reset 80 T technical support contacting 84 thumb ratings clearing 80 using for suggestions 22 THX optimizing iv time recording programs by 20 title searching by 19 TiVo Desktop 54 TiVo for BlackBerry 29 TiVo KidZone 51 TiVo menus 85 TiVo Mobile 28 TiVo Service connecting to 70 finding your service number 79 messages about 78 TiVo Suggestions about 22 clearing 80 s...

Page 119: ...at once 10 88 web videos 17 and the status bar 36 wireless network name of 72 73 WishList searches 25 changing 27 viewing results 26 wild cards and 27 Y YouTube 64 Z Zip Code entering 85 Zoom button 42 Zoom mode 43 NeutronXLBravo book Page 111 Tuesday May 31 2011 3 11 PM ...

Page 120: ...OWN does more than change the channel it also pages up or down through lists of shows or menu items Press ADVANCE to move forward 30 seconds Press and hold to catch up to live TV or jump to the end of a recorded show Press and hold REPLAY to jump to the beginning of a show Inserting the Batteries 1 Open the battery door Push the battery door where it comes to a point near the center of the back of...

Page 121: ...emote See page 74 of this guide for more information on programming your TiVo remote control To navigate the TiVo Premiere s on screen menus use the remote control s arrow buttons to move to the option you want then press SELECT The LEFT arrow button often takes you to the previous screen Two Types of On Screen Arrows On Screen Menus and the Remote Control The arrows that appear beside or near the...

Page 122: ... to record If programmed Mute turns the volume on your TV or stereo on or off Press Record to start recording the show you re watching or to set up a recording for a show selected in the program guide Replay repeats the last 8 seconds of the show Press and hold to jump to the beginning of a show Use the Arrow Buttons to navigate the TiVo menus and the program guide Advance moves forward in 30 seco...