80
C h a p t e r 6
T r o u b l e s h o o t i n g
THUMBS DOWN three times, then press ENTER. You will see the Welcome
screen, and the system will restart within about 45 seconds. You can also restart the
recorder by unplugging it, waiting 15 seconds, then plugging it back in.)
•
If you have a satellite or cable box, go to Messages & Setup, Cable/Satellite Box,
Connection to Recorder. Verify that you chose the same cable on this screen that
you used to connect your set-top box to the recorder.
•
The cables you are using to connect your recorder to your TV or other equipment
may be damaged or defective. Try exchanging the cables connected to the recorder
with other cables that you know are working properly.
I can’t go to one of my channels.
•
You may be using a channel list that does not include the channel you want. Use the
numbers on the remote control to enter the channel number, then press ENTER/JUMP.
For more information on using a channel list, see page 59.
•
The channel you want may be showing a program that exceeds a limit set with Parental
Controls. In this case, you will see only a black screen with a notice that a limit has
been exceeded. You will be able to tune to the channel if you use the Parental Controls
password. (For more information on Parental Controls, see page 53.) If your cable or
satellite set-top box has a feature like Parental Controls, you have to use the set-top
box’s remote to disable it, as well.
I can’t find all the channels I receive in the Channels You Receive list.
•
Have you changed your satellite or cable provider, or changed your subscription
package? If you have, you should repeat Guided Setup to specify your current cable or
satellite provider and lineup. From TiVo Central, select Messages & Setup, then
Summary of Contents for Series1
Page 1: ...Viewer s Guide How to activate and use your TiVo Service...
Page 2: ...Welcome to TiVo 20GVGFRONTmatter fm Page i Monday November 18 2002 12 23 PM...
Page 8: ...1 CHAPTER Guided Setup Basic Steps 2 Activating the TiVo Service 8...
Page 57: ...50 C h a p t e r 4 P i c k P r o g r a m s t o R e c o r d...
Page 77: ...70 C h a p t e r 5 M e s s a g e s a n d S e t u p...
Page 78: ...6 CHAPTER Troubleshooting Customer Support 72 Troubleshooting 73...
Page 102: ...Index...
