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User Manual - Network Bullet - TKIB45M1S / TKIB85M1S / TKIB45M3S / TKIB125M1S

EN

34

Troubleshooting 

Table 4-1 describes the common faults and solutions. 

Table 4-1

 

Common faults and solutions 

Common Fault 

Possible Cause 

Solution 

When you enter the 
device IP address in 
the address box of 
Internet Explorer and 
press 

Enter

, the 

message "There is a 
problem with this 
website's security 
certificate." is 
displayed. 

The certificate is not 
installed. 

Click 

Continue to this website (not 

recommended)

The web management 
system cannot be 
accessed. 

The network is 
disconnected. 

z

 

Connect the PC directly to the camera, and 
verify that the web management system can be 
accessed. 

z

 

Run the 

ping

 command to verify that the 

camera is reachable. 

The IP address is used 
by another device. 

Connect the PC directly to the camera and 
configure the IP address of the camera. 

The IP addresses of 
the PC and IP camera 
are on different 
networks. 

Check the IP address, subnet mask, and gateway 
settings on the IP camera, and change the settings 
as required. 

The PTZ or dome 
cannot be controlled. 

The protocol, baud 
rate, or address is 
incorrect. 

Change the protocol, baud rate, and address in 
the web management system to those used by the 
PTZ or dome. 

The signal cable is not 
properly connected. 

Check the signal strength and connect the signal 
cable properly. 

Summary of Contents for TKIB125M1S

Page 1: ...User manual Network bullet TKIB45M1S TKIB85M1S TKIB45M3S TKIB125M1S tkhsecurity fr V 201910 01...

Page 2: ...ols whose meanings are described accordingly Symbol Description It alerts you to fatal dangers which if not avoided may cause deaths or severe injuries It alerts you to moderate dangers which if not a...

Page 3: ...ing frequently occur ground the device nearby to discharge high energy such as thunder strikes in order to prevent device damage z During the outdoor installation prevent the morning or evening sunlig...

Page 4: ...corrosion that can affect monitoring z Remove the power plug if the device is idle for a long time z Before unpacking check whether the fragile sticker is damaged If the fragile sticker is damaged co...

Page 5: ...assword 1 4 Browse Video 1 4 1 Install Plugins 1 1 5 Setting Local Network Parameters 1 2 Parameter Setting 1 2 1 Sensor Setting Interface 1 2 2 Time Segment 1 2 3 Image Setting 1 2 4 Scene Mode 1 2 5...

Page 6: ...in the address box and press Enter The login page is displayed as shown in Figure 1 1 Figure 1 1 Login page Step 2 Input the User and password z The default name and password are both admin Modify th...

Page 7: ...t Table 1 1 lists the elements on the main page layout Figure 1 2 Main page layout Table 1 1 Elements on the main page No Element Description 1 Real time video area Real time videos are played in this...

Page 8: ...Click the icon it will snapshot 13 Local record Click the icon it will record video and save 14 Intelligent analysis Open or close intelligent analysis 1 When the device generates an alarm the alarm i...

Page 9: ...new password and confirmation password Step 3 Click OK Step 4 If the message Change own password success is displayed the password is successfully changed If the password fails to be changed the cause...

Page 10: ...In the Internet Explorer choose Tool Internet Options Security Customer level and set Download unsigned ActiveX control and initialize and script ActiveX controls not marked as safe for scripting unde...

Page 11: ...tep 1 Click the message download and install the plugin follow the prompts Step 2 During installing user should close the browser Step 3 Reopen the browser after installation 1 5 Setting Local Network...

Page 12: ...ress length of 128 bits Setting method Select a value from the drop down list box Default value IPv4 DHCP The device automatically obtains the IP address from the DHCP server Setting method Click the...

Page 13: ...value manually Default value 192 168 0 2 MTU Set the maximum value of network transmission data packets Setting method Enter a value manually NOTE The MTU value is range from 800 to 1500 the default v...

Page 14: ...in Figure 2 1 Figure 2 1 Sensor Setting Table 2 1 Right click setting parameters Parameter Description Setting Full screen Click it the live video will display in full screen Setting method Click Sens...

Page 15: ...ation Procedure Step 1 Click in the lower left corner of Sensor Setting and choose Debug Mode Step 2 Tick Enable Step 3 Set the Start Time Step 4 Set the End Time Step 5 Click Save the message Save su...

Page 16: ...Default value 50 Contrast It indicates the contrast between the bright part and the dark part of an image As the value increases the contrast increases Setting method Drag the slider Default value 50...

Page 17: ...It indicates the working mode of a camera z Outdoor It applies to outdoor scenarios z Indoor It applies to indoor scenarios Configuration method Select from the drop down list Default value Outdoor M...

Page 18: ...Configuration Method Aisle Mode The image rotates 90 degrees clockwise when aisle mode is enabled Setting method Tick the Freeze status Default value Disable 2 5 Exposure Figure 2 5 shows the Exposur...

Page 19: ...are involved in the metering z Center pot During metering the central pot of an image has the highest weight z Center Area During metering the middle area 1 2 of the total area of an image has the hi...

Page 20: ...o adjustment speed of the iris As the value increases the speed increases Excessive speed may cause instability This parameter is valid when the auto iris is enabled Setting method Drag the slider Def...

Page 21: ...e monitoring environment Setting method Select a value from the drop down list Default value Auto Red Gain It indicates the gain applied to red channels As the value increases the color temperature be...

Page 22: ...User Manual Network Bullet TKIB45M1S TKIB85M1S TKIB45M3S TKIB125M1S EN 22 Figure 2 7 DayNight Mode 1 interface Figure 2 8 DayNight Mode 2 interface...

Page 23: ...User Manual Network Bullet TKIB45M1S TKIB85M1S TKIB45M3S TKIB125M1S EN 23 Figure 2 9 DayNight Mode 3 interface Figure 2 10 DayNight Mode 4 interface Table 2 6 describes DayNight Mode parameters...

Page 24: ...ored and the filter is in the day state preventing infrared light from entering the sensor z Night mode The image is black and white and the filter is in the night state allowing infrared light to ent...

Page 25: ...lue 0 IR LED z Auto The infrared lamp is enabled or disabled based on the external environment identified by the light dependent resistor LDR z ON The system enters the night mode forcibly z OFF The i...

Page 26: ...5M1S TKIB85M1S TKIB45M3S TKIB125M1S EN 26 2 8 Noise Reduction Figure 2 11 shows the Noise Reduction interface Figure 2 11 Noise Reduction interface manual Figure 2 12 Noise Reduction interface auto Ta...

Page 27: ...valid in auto noise filter mode When the parameter value is 0 the noise filter is disabled When the parameter value is greater than 0 the noise filter is enabled and the system automatically adjusts...

Page 28: ...ick the WDR mode and drag the slider Default value 50 HLC It provides a clearer view of an image in the highlight environment When HLC is enabled the total brightness of an image is reduced allowing y...

Page 29: ...hake is enable Setting method Tick the Anti shake mode DeFog It provides a clearer view of an image in the fogged environment when Defog is enabled As the value increases the image becomes clearer Set...

Page 30: ...eaning Configuration Method D N Auto Focus It is used to trigger auto focus when day to night or night to day Setting method Tick the Auto focus Auto Focus Once It is used to trigger auto focus Settin...

Page 31: ...n Local network parameters include z IP protocol z IP address z Subnet mask z Default gateway z Dynamic Host Configuration Protocol DHCP z Preferred Domain Name System DNS server z Alternate DNS serve...

Page 32: ...s an address length of 32 bits Setting method Select a value from the drop down list box Default value IPv4 Obtain IP address automatically The device automatically obtains the IP address from the DHC...

Page 33: ...e DNS Server IP address of a domain server If the preferred DNS server is faulty the device uses the alternate DNS server to resolve domain names Setting method Enter a value manually Default value 19...

Page 34: ...z Connect the PC directly to the camera and verify that the web management system can be accessed z Run the ping command to verify that the camera is reachable The IP address is used by another device...

Page 35: ...n example 1 Open Internet Explorer 2 Choose Tools Internet Options 3 Click Delete The Delete Browsing History dialog box is displayed 4 Select all check boxes 5 Click Delete Login to the web managemen...

Page 36: ...V 201910 01 153 rue Michel Carr 95100 Argenteuil FRANCE tel 33 0 1 30 76 30 30 info fr tkhsecurity com tkhsecurity fr...

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