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Unpacking the product
After you open the shipping package containing the THIR-3000DM, take the following steps:
1- Check for damage that might occur during the shipping process. Report the damage
immediately to the carrier who delivered the shipment.
2- Save the shipping container for later storage or shipping.
3- Make sure everything ordered is present.
Items included with the product
•
THIR-3000DM main unit
•
Cable for connecting the scanner (imager) with a host.
•
AC Power Adaptor (Optional ) In case of purchase separately, select an adapter with
output DC3V to DC6V range and more than 10W.Pleasae confirm polarity and DC plug
type as below.
Polarity:
DC plug type: EIAJ RC5320A Voltage Segment 2
•
Operation Manual: one copy
Product support
Please have the following information handy when you contact product support at Tohken:
-
A description of the problem that includes the frequency of the problem and
whether the problem can be replicated.
-
Serial number of the unit.
You can visit our website for up to date software and application notes. You can also
contact the support team by:
Telephone: (847) 233-9040 or (847)-790-7485
Fax: (847) 233-9224 or (613) 599-7495
Email:
support@tohkenusa.com