Tolis Group ArGest TGL1800, User Manual

Page 1: ...ArGest Library User s Guide TGL1800 TGL2240 TGL4480 FOR ANY QUESTIONS PLEASE CONTACT TOLIS GROUP SUPPORT www tolisgroup com support ...

Page 2: ...ughout this book trademarks are used TOLIS Group Inc states that we are using any and all trademarked names in an editorial fashion and to the benefit of the trademark owner with no intention of infringement of the trademark For TOLIS Group legal information please contact brulegal tolisgroup com NOTICE OF LIABILITY The information in this manual is distributed as is and without warranty While eve...

Page 3: ... lift and stabilize the device during the installation or removal RACK INSTALLATION WARNING When placing the Library into a rack to reduce the risk of personal injury or damage to equipment Extend the rack leveling jacks to the floor Ensure that the full weight of the rack rests on the leveling jacks Install stabilizing feet on the rack Extend only one rack component at a time Racks may become uns...

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Page 6: ... Fibre Channel 17 Direct Connection 17 SAN Connection 18 Planning the Configuration Parallel SCSI 18 Changing the SCSI ID 18 Preparing the Host Backup Server 19 Connecting the Library SAS 19 Connecting the Library Fibre Channel 19 Connecting a Second Tape Drive 20 Connecting the Library Parallel SCSI 20 Connecting a Second Tape Drive 20 5 Using the Operator Control Panel OCP 21 Control Keys 21 LED...

Page 7: ...des 30 Updating the Firmware 31 Appendix A Limited Hardware Warranty 32 Global Limited Warranty and Technical Support 32 Hardware Limited Warranty 32 General terms 32 Exclusions 34 Exclusive Remedy 34 Limitation of liability 34 Customer Responsibilities 35 Types of Hardware Warranty Service 36 Parts only warranty service 36 Advanced unit replacement warranty service 36 Appendix B OCP Menu Structur...

Page 8: ...1 Panel Overviews and Location Requirements 8 ...

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Page 14: ...t TGL1800 and TGL2240 only and set on a flat surface The TGL4480 is only designed to be used in a rack there are no desktop conversion options available VERY IMPORTANT Please contact TOLIS Group Support for instructions on using the Desktop Feet or to inquire about the tabletop conversion kit Using the library on a desk or shelf without the proper support of the feet or tabletop conversion kit may...

Page 15: ...hardware 6 Product documentation is located online at tolisgroup com Removing and Storing the Shipping Lock The shipping lock protects the robotic transport mechanism from moving during shipment and must be removed and stored before powering on the Library Locate the adhesive tape holding the storage lock at the top of the Library Remove the adhesive tape then remove the storage lock and store it ...

Page 16: ...umn Choose the bag labeled HP Rack 5000 10000 Securing the Rails to the Rack Using the screws for your rack type and a 3 Phillips screwdriver secure the front of one rail to the rack Extend the rail and secure the back of the rail to the rack Secure the other rail to the rack in the same manner The front of the rails are straight and the back is angled as shown above Installing the Library The lib...

Page 17: ...CSI interconnect type only SAS and FC The Ultrium 4 technology is the last release of LTO to support parallel SCSI interconnectivity Planning Configuration SAS The server that the library is connecting to must have a SAS HBA with an external connector TOLIS Group hardware bundles come with an HBA that must first be installed into the system the library will be connecting to If this has not been do...

Page 18: ...will result in degraded performance Do not connect a tape drive to an SE SCSI bus because it will seriously degrade performance The LTO 2 tape drive is an Ultra160 parallel SCSI device Up to two LTO 2 tape drives can share an Ultra320 bus or each tape drive can be on its own Ultra160 bus Avoid putting the library on the same SCSI bus as a disk drive or SE device as it can result in degraded perfor...

Page 19: ...e used to connect up to four tape drives to a single SAS HBA port Any of the four tape drives can be used for any tape drive TOLIS Group also permits the cable to be used to connect third party SAS devices such as RAID arrays or other non TOLIS Group tape hardware However these additional devices may need to be removed for troubleshooting purposes when contacting TOLIS Group Technical Support conc...

Page 20: ...el SCSI terminator included in hardware bundle is required to be added to the bottom port of the parallel SCSI port on the drive Always make sure that the last device on a parallel SCSI chain is properly terminated Connecting a Second Tape Drive If the Library has two parallel SCSI drives attach one of a parallel SCSI cable to the HBA on the system Attach the other end to the bottom port on the bo...

Page 21: ...layed menu Next Selects the next item or value in the currently displayed menu LED Indicators The OCP has four LEDs that provide information Ready Green steady when power is on blinking with tape drive or Library robotics activity Clean Amber when a tape drive cleaning operation is recommended Attention Amber if the Library has detected a condition that user attention is necessary but that the dev...

Page 22: ...Once the library has an IP address you can change the network configuration from the OCP or RMI The library supports IPv4 and IPv6 By default the library is configured to use IPv4 the most common current version You can enable IPv6 or both Internet protocols from the OCP or RMI and then finish configuring IPv6 from the RMI NOTE To use the RMI you must first setup the administrator password using t...

Page 23: ...nd time from the OCP 1 From the Home screen press NEXT until the display shows Library Date Time Press ENTER 2 Enter the administrator password if requested 3 A number in the year will flash Click NEXT until the correct number is displayed Click ENTER to accept the number Repeat for each number in the date and time 4 Press CANCEL until the display shows the Home screen NOTE When settings the hours...

Page 24: ...arting with the bottom front left slot To use the mailslot feature leave the bottom slot in the front of the left magazine empty The rest of the slot numbers are adjusted as shown NOTE When the mailslot is disabled the mailslot becomes slot 1 and all other slots are renumbered i e slot 1 shown above becomes slot 2 slot 2 shown above becomes slot 3 etc Additionally if the mailslot is enabled it wil...

Page 25: ...he rest of the slots in the magazine so the device can return to service sooner The mailslot is in the left magazine NOTE The Unlock Mailslot menu is only displayed when the mailslot is enabled To access the mailslot 1 From the Home screen press Next until the screen displays Unlock Mailslot 2 Press Enter to select The mailslot ejects automatically 3 Pull the mailslot out to access the tape 4 The ...

Page 26: ...on the login screen Logging In Using the OCP find the Library IP address from the Info Network screen Open any HTML web browser and enter the Library IP address Select the account type For the administrator account you must also enter the administrator password Click Sign In Once signed in click Help in the upper right hand corner for more information about the fields and information in the RMI NO...

Page 27: ...ng logical libraries is an issue in your environment disable the mailslot Each logical library has a unique serial number and World Wide Identifier WWID which can be found in the RMI Identity Library screen An Library Tape Library with two tape drives can be configured into two logical libraries Each logical library is assigned one tape drive and one magazine as shown Use Set Logical Libraries to ...

Page 28: ...om mode BRU default In Random mode the device does not automatically load tapes into the tape drive it waits for commands from the software or operator to load and unload tapes Random mode is required by BRU which is a full featured or a robotics aware backup application CAUTION Changing from Random Mode will cause the BRU software to encounter errors and other tape change problems The remaining i...

Page 29: ... Automatic To change the mode press ENTER 6 Press PREVIOUS or NEXT to scroll through the screens for Automatic Sequential or Random Press ENTER to select the Library mode 7 If you enabled Sequential mode you can configure the Autoload and Loop options a Press PREVIOUS or NEXT until the screen displays Autoload Mode Disable or Autoload Mode Enable To change the Autoload mode press ENTER The screen ...

Page 30: ...Pulls out the magazine from that side NOTE Do not force the pin once you encounter resistance Doing so may damage the library Labeling Tape Cartridges Attaching a bar code label to each tape cartridge enables the Library and application software to identify the cartridge quickly thereby speeding up inventory time Make it a practice to use bar code labels on your tape cartridges Ultrium tape cartri...

Page 31: ...f the library firmware TOLIS Group will provide the final revision on the TOLIS Group website at http www tolisgroup com downloads At no point should firmware be downloaded for a TOLIS Group tape device from any other website Upon release of new firmware an announcement will be sent out on the HW Updates mailing list as well as being provided in the TOLIS Group Knowledge Base http knowledgebase to...

Page 32: ...E QUALITY AND FITNESS FOR A PARTICULAR PURPOSE FOR ALL TRANSACTIONS OCCURRING IN THE UNITED STATES ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY SATISFACTORY QUALITY OR FITNESS FOR A PARTICULAR PURPOSE IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTY SET FORTH ABOVE SOME STATES OR COUNTRIES DO NOT ALLOW A LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF I...

Page 33: ... local law new TOLIS Group Hardware Products may be manufactured using new materials or new and used materials equivalent to new in performance and reliability TOLIS Group may repair or replace TOLIS Group Hardware Products a with new or previously used products or parts equivalent to new in performance and reliability or b with equivalent products to an original product that has been discontinued...

Page 34: ...y modification or service by anyone other than i TOLIS Group ii an TOLIS Group authorized service provider or iii your own installation of TOLIS Group approved parts if available for your product in the servicing country or region TOLIS GROUP IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY PROGRAMS DATA OR REMOVABLE STORAGE MEDIA TOLIS GROUP IS NOT RESPONSIBLE FOR THE RESTORATION OR REINSTALLATION...

Page 35: ...sites certain system and network diagnosis and maintenance tools to facilitate the performance of warranty support collectively referred to as Proprietary Service Tools Proprietary Service Tools are and remain the sole and exclusive property of TOLIS Group Additionally you will Use the Proprietary Service Tools only during the applicable warranty period and only as allowed by TOLIS Group Install m...

Page 36: ...an advanced unit replacement warranty service Under the terms of the advanced unit replacement warranty service TOLIS Group will ship a replacement unit directly to you if the TOLIS Group Hardware Product you purchased is diagnosed as defective On receiving the replacement unit you will be required to return the defective unit back to TOLIS Group in the packaging that arrives with the replacement ...

Page 37: ...Appendix B OCP Menu Structure 37 ...

Page 38: ... provided with your hardware bundle The number usually starts with 81 and in the format of 81XX XXXX 4 OS and Version Kernel that the BRU software is installed on 5 Administrative Access to all machines in question for your call 6 A valid e mail address that TOLIS Group Technical Support may use this is required so support representatives may log your phone call Hours M F 9 00 a m 5 00 p m MST Ari...

Page 39: ...ware bundle When additional media needs to be purchased including cleaning tapes TOLIS Group provides direct purchase abilities to all end users for additional media NOTE Due to the ever changing pricing of LTO media please contact BRU Sales for a free quote Volume discounts are also available Cartridge Type Native Capacity Part Number LTO 6 Data Grade 2 5TB LTO6Tape LTO 7 Data Grade 6TB LTO7Tape ...