WARRANTY INFORMATION
General warrants its instruments and accessories, and digital tools products against
defects in material or workmanship for one year from the date of purchase unless
otherwise stated on the packaging, manual, and/or marketing materials. General
also warrants its non-digital tools products against defects in material or
workmanship on a limited lifetime term.
General will replace or repair the defective unit, at its option, subject to verification
of the defect.
This warranty does not apply to defects resulting from abuse, neglect, accident,
unauthorized repair, alteration, or unreasonable use of the product. It also does not
cover products purchased from unauthorized distributors. A proof of purchase must
accompany each warranty claim.
Any implied warranties arising from the sale of a General product, including but not
limited to implied warranties of merchantability and fitness for a particular purpose,
are limited to the above. General shall not be liable for loss of use of the product or
other incidental or consequential damages, expenses, or economic loss, or for any
claim of such damage, expenses, or economic loss.
State laws vary. The above limitations or exclusions may not apply to you.
For more details or to file a warranty claim, contact General Tools & Instruments
Technical Support at techsupport@generatools.com.
RETURN FOR REPAIR POLICY
Every effort has been made to provide you with a reliable product of superior
quality. However, in the event your instrument requires repair, please contact
our Customer Service to obtain an RGA (Return Goods Authorization) number
before forwarding the unit via prepaid freight to the attention of our Service
Center at this address:
General Tools & Instruments
75 Seaview Drive
Secaucus, NJ 07094
212-431-6100
Remember to include a copy of your proof of purchase, your return address,
and your phone number and/or e-mail address.
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